"Excellent support from vacationpalmsprings staff when minor issues arose. Give better description of how to enter property. We needed gate code and that was not provided until we called office on arrival. The platform bed in master suite may be a little low for some older renters. Reservation team, Adela and Justin made process fast and easy. Pam as property manager was very helpful"
Vacation Palm Springs Home: Paradise Cove Vacation Getaway
"the house was just a perfect vacation home, fantastic backyard and beautifully decorated thru out! The beds were very comfy and everything you would need away from home was always provided. I have rented from you more than ten times and the customer service has always been nothing less than perfect."
Vacation Palm Springs Home: Sunsplash
"We liked the pool, the kitchen worked well, the dining table was plenty large, the furniture was nice, the decor was very well done, and the home was comfortable. Reservations and property managers were great!"
Vacation Palm Springs Home: Palm Springs Pool Home
"The unit is on the end, so it is nice and private. The fan in the bathroom is noisy. The TV in the living room stopped working. Reservations team were good. Scott in property management helped us arrange for a late arrival, good service."
Vacation Palm Springs Home: Mesquite Bungalow
"We liked the size, the high ceilings, patio, and we really enjoyed the use of the bikes. The decor and cleanliness of the home were great. Great radio. The neighbors were all very friendly - as were the caretakers. Reservations were great for this year and for 2013. Sergio helped us for this year and Portia did in reserving for next year. In property management, Pam was excellent. She brought us anything we needed and even helped us in reserving for next year."
Vacation Palm Springs Home: Via Puerta Azul Vacation Villa
"We liked the home's golf course settings. It is in excellent condition and the area has resort amenities. We'd recommend more large dinner plates that are lighter/easier. More bar stools as well. The freezer ice maker doesn't work. I wish the home weren't so far from Palm Desert =) In property management, Pam had amazing follow up. Cesar was great and friendly."
Vacation Palm Springs Home: Luxury Living at Trilogy
"Wonderful - Just Like Home It had everything we needed and a few extra special things. The decor is modern and beautiful. The area is perfect. Reservations team was great! Pam was a sweet heart."
Vacation Palm Springs Home: Rancho Mirage Cool Midcentury
"It was a spacious and bright condo and well equiped. The decorating was interesting, especially with the use of items from nature. The second bedroom would be better with a real bed rather than the hide-a-bed, altough I realize that for just 2 people, it's an ideal den. Staff at this company was always pleasant and concerned with our needs."
Vacation Palm Springs Home: Greenhouse Condo Private Pool
"The spacious home is laid out very well for 6 - 8 total guests. It is very comfortable and private with a beautiful view. It has a nice ambience and a well furnished kitchen. The pool, tanning shelf and spa all big enough for full use. Any adults will enjoy staying here. Since the single house phone jack is right by the living room TV keep it as a cordless phone. The old corded phone was very inconvenient before it stopped working. The service from Justin (especially) and Cesar was outstanding. They made it all so easy. The few issues we raised in our month there were handled immediately and perfectly by Nate and Rick. Very impressive service."
Vacation Palm Springs Home: Las Palmas Serenity
"Wonderful home. Beautifully decorated and spotlessly clean. I am very particular about where we stay and would definitely stay here again! Extremely well-appointed, everything you could possibly need was right there at the house. Very close, easy walk to downtown, yet a very safe, quiet neighborhood. Excellent customer service! I called a couple timed with questions and each time the staff was extremely friendly, competent, and helpful!"
Vacation Palm Springs Home: The Villa in Old Palm Springs
"For a larger group, this place can't be beat. It has plenty of individual bedroom space, plus great gathering spaces especially poolside and around the large dining table. The beds are VERY comfortable, the home is very clean and pleasantly decorated. Everything was handled smoothly here as has been my experience before."
Vacation Palm Springs Home: Mountain Palm Oasis
"large beautiful house, quiet, private, great views, amenities good. we've already referred to friends and they rented from you this year. everything great (could do with 1-2 umbrellas for extra shade). property management and reservations team very efficient."
Vacation Palm Springs Home: Las Palmas Rose House
"Loved the bedrooms, living room, kitchen, all very spacious and open. The decor was very modern and cool. The location was just a 5 minute drive to downtown which was awesome. We had a great time in this house and would come again! Portia was amazing to us. She was such a blessing for us and helped our family have the get away we needed! Portia in reservations was amazing to us. She was such a blessing for us and great to work with and helped our family have the get away we needed!"
Vacation Palm Springs Home: Orange Splash
"We loved the configuration of the pool in relation to the house; the L-shape of the house meant we were protected from any winds blowing in from the North. The beds, bedding and towels were all very nice and having an attached bathroom to each bedroom was very appreciated. Like most of the houses the coffee maker was a bit clunky, but otherwise the kitchen was adequately equipped. We agree with other reviews: TVs need to be updated. Other reviews have noted the lack of flat-screen televisions in this property. We don't go on vacation to watch TV, but it still would be nice to have a larger screen in the "den" area of this house. A channel guide for the cable television would have been nice. There were lots of switches that didn't seem to operate anything and it was hard to find switches for many of the lights: labels would be an easy fix. The detergent dispenser in the DW was broken and needs repair. We thought a few more floating items for the pool would have been nice and the patio furniture was getting a little old. Justin was helpful, as always. Otherwise, we didn't have too much contact with other VPS team members."
Vacation Palm Springs Home: Sunny Life
"Our family loved our time at 'The Lucy House'. The setting is amazing. The only thing that marred our time was the construction noise next door - but that's not the fault of PSVR. Some labeling of the light and other switches would be helpful - couldn't figure out how to turn some things and lights on. I guess it's part of the joy of a renovated old home. Property managers were great - 2 service calls were handled promptly."
Vacation Palm Springs Home: The Lucy House - Palm Springs
"clean. good beds. nice and very private back yard with pool, spa and gas fire pit. functional layout. less expensive, yet providing a better experience than some of our previous rentals. only critique: gene autry can be a little loud for those that are sensitive and reading room couch (5th bed) is not currently comfortable. Our suggestions: replace couch in reading room. consider creating some sort of work space there. also repair bathroom door knobs. we had prompt response and repair of pool heating issue."
Vacation Palm Springs Home: Poolside Modern Wexler
"The house was fantastic in the pictures and online and even surpassed our expectations in reality. Everything was in great working order and could not have been better. We loved the pool, the spacious layout and the versatility the home provided. We had a great time laying by the pool during the day, having great big dinners at home in the evenings and playing pool, Wii and watching movies by the fire in the spacious game room on the nights we didn't go out and enjoy downtown Palm Springs. We would suggest adding a large table outside for outdoor dining. The pool area is so nice and the Palm springs evenings are so pleasant we would have really enjoyed a dinner outside by the pool. Additional chaise lounges for outdoors would be nice as well. Justin and Portia were responsive and helpful during the reservation process and particularly when we found some of our options already rented with providing alternates (we loved this house better than our first choice!) and we had a minor issue with one of the toilets which was addressed within the hour upon a quick call to the main line. Absolutely recommend, great experience and really made the vacation."
Vacation Palm Springs Home: Modern Retreat