"The house is stunning. Photos on site don't do it justice. Heated pool was worth the extra bucks. Management was quick to come out when we needed something. Kitchen was well stocked Great service. We had a problem with the pool remote and someone came out within 10 minutes of our call."
Vacation Palm Springs Home: Palm Springs Contempo Oasis
"The house is beautiful and well appointed with everything you will need. We experienced problems with heating the pool and spa throughout our stay. Some mornings the pool would be heated after warming for the required 8 hours and other mornings it was not hot at all. Same with the spa.(Thank you for bringing this to our attention, the pool heater was repaired) We had some issues with the garbage disposal and gate in the front not closing. However, when we called on these items as well as the heater on the pool/spa a repairman came right away and replaced the garabage disposal quickly and fixed the gate. Unfortunately, heating the pool/spa is not a quick fix as it takes a long time to warm if it wasn't working properly. The reservation team was also very friendly and helpful. .(Thank you for bringing this to our attention, the pool heater was repaired)"
Vacation Palm Springs Home: The Tony Curtis Estate
"Great place for a large family gathering or multiple couples. Plenty of everything--glasses, dishes etc. Top of the line appliances in the kitchens. Nice coordination of the rental agency "team" to take care of all concerns."
Vacation Palm Springs Home: The Villa Grand
"Pet friendly, loved the fenced off pool and the grass area. BBQ was great. Home was relaxing, comfy and clean. A bistro table and chairs off the master bedroom courtyard would be nice. Also updated patio furniture on main patio with a table and additional seats would make BBQ?s nicer. I talked to a few people at this agency - all very nice."
Vacation Palm Springs Home: California Traditions
"The house was clean and large. The beds were very comfortable! The back yard was okay. It appeared that the grass had just been newly seeded and we brought a badminton net and ladderball and played on the grass and it was muddy, but fun anyway. The spa is small for the night limit of 10 people but we managed. Overall the house was nice and backyard was acceptable, nothing fancy. ( Thank you for bringing this to our attention regarding the back lawn. Being that this is the desert, all grass must be reseeded twice a year and the owners try to schedule this in between guests ) The reservation staff was very helpful! They had good communication and made it easy to reserve. I would recommend using Vacation Palm Springs to book a house for sure. It was easy and accommodating."
Vacation Palm Springs Home: Sunstruck - Palm Springs Villa
"The staff were attentive - the views are fantastic. This is my third rental experience with Vacation Palm Springs. The first two were fantastic - this house much less so. When we arrived at the house, the fridge did not work, the pool heater did not work, the hot tub pump was so loud that we had to keep it off at night as the hot tub was next to the master bedroom (effectively making the hot tub useless). When the pool repairman came to the house to work on the main pool heater - he listened to the hot tub pump for ten seconds and declared "the motor is shot, but only the home owner can authorize fixing it". Hopefully they will for future visitors. The house is also on a busy street that has extremely poor pavement with the net effect that each car passing by sounds like a plane taking off - a noise that can easily be heard inside the house, even with the bathroom fan on. Regarding the fridge, we had to endure two evening fix attempts each lasting 4 hours - hardly what I would call a vacation. By the end of our visit - all issues except the loud hot tub pump were fixed. (Obviously the street noise from the bad pavement is another issue outside of Vacation Palm Springs' immediate control)"
Vacation Palm Springs Home: Las Palmas Spectacular Views
"This property did not disappoint. It was spacious andcomfortable with high spec. furnishings. With three ensuite bedrooms, it was perfect for our party. Around the property were various seating areas but only two loungers. As the property houses 6 people, 6 loungers to accomodate everyone would have been great. We kept swapping seats all the time. ( Thank you for bringing this to our attention, due to the limited space around the pool, there isn't any more room for chaise lounges, although there is plenty of other seating in the back area and under the covered patio) We met Chris, the property manager, and he dealt with our request promptly. This was the third time we had booked through Vacation Palm Springs and each time the booking was dealt with efficiently. The staff we met have been friendly and very helpful and we would use the agency again."
Vacation Palm Springs Home: Ultimate Midcentury Oasis
"The neighborhood was quiet and the backyard was private. The kitchen was well equipped. The reservation team and property managers here were amazing as always! We had to call for help with the spa. Sergio was so friendly and someone came to the house within a few minutes. Excellent service! I am a returning Vacation Palm Springs customer for the last three years and I would definitely recommend Vacation Palm Springs to my friends."
Vacation Palm Springs Home: At the Pool
"We liked everything about the home, except the pool was complicated to work.( Thank you for your comments; updated pool instructions have been added to the housebook for guest convenience) Nate in property management was excellent, as were reservations staff."
Vacation Palm Springs Home: Poolside Terrace
"It was close to town but still very private. Clean, modern and uncluttered space. The AV system was complicated but usable. No ipod hook up unfortunately. Would be nice to have one. ( Thank you for bringing this to our attention, while this home does not have an ipod dock, there is a plug that you can plug your ipod into.) Very helpful and professional rental company."
Vacation Palm Springs Home: Mesa Midcentury
"The kitchen was well-appointed, and the home's design was conducive to having 10 guests. Everyone had their own room with the exception of two, who slept on the couches in the main house. It would be great to 'disclaim' that fact beforehand. We recommend that you label the light switches. It was a bit of an ordeal figuring out what went with what...and how they all work, etc. The staff at this rental agency was great; very responsive and always friendly."
Vacation Palm Springs Home: The Lucy House - Palm Springs
"Good place. Pity there was no hot tub given the weather was cool, but the pool was warm anyway. More instructions on the house itself would be helpful - we couldn't work out how to turn on the outside lights or the stereo. ( Thank you for bringing this to our attention; this information is being added to the property housebook ) Service all good too."
Vacation Palm Springs Home: Modern Oasis
"Great home for a large family, or group of friends. Quiet neighborhood, not far from downtown. Close to shopping, and coffeee shop (Koffi) and several restaurants. Great Service. Called about a small issue and was rectified right away. THANKS."
Vacation Palm Springs Home: Sunny Elegance
"Very happy with this property in terms of value/amenities. Sure there were a few things around the edges that were a bit frayed (the washer/dryer for example needs replaced; the linens were a bit frayed) but nothing that detracted at all from an extremely positive experience. Location was fabulous, close enough to downtown but far enough away to avoid the crowds. Walking distance to grocery store, good restaurants, and even the park. ( Thank you for bringing this to our attention; we are sending a technician to look at the washer/dryer concerns - Scott in Property Management) Sergio was great, helping through a glitch with my credit card. Tim was also very nice, allowing me to leave the condo gate card in the unit rather than driving it back to the office on checkout."
Vacation Palm Springs Home: Mesquite Condo Sun & Fun
"Great location matched with great accomodations. Kitchen nicely stocked. All but two of the seven bedrooms have their own private bathroom - GREAT! Nicely decorated. Great service. Prompt in returning calls/e-mails."
Vacation Palm Springs Home: Movie Colony Villa - 7 Bedrooms
"The house was clean & comfortable. More than I expected. Pool controls could be simplified. Overall......a great place. I would rent it again. ( Thank you for bringing this to our attention; the pool instructions are being updated and put in the housebook) All my contact by phone or email was prompt and courteous."
Vacation Palm Springs Home: Poolside Terrace
"The Rose House is perfect for those in need of space and four bedrooms. The outside space is magnificent with beautiful views of the mountains and palms, a great hot tub, pool and barbeque. The neighborhood was quiet."
Vacation Palm Springs Home: Las Palmas Rose House
"This property absolutley exceeded expectation. This was our honeymoon and we loved it ! In fact we are already planning how to spend a month there in 2013. We loved the grounds and the pool area. No traffic noise! Total privacy and seclusion. Being entertained by the humming birds. Couldnt have made a better choice. Only one critism - alot of the garden lights dont work and its a shame the fountain and the lions heads water feature dont work.. (Thank you for the feedback. I have alerted the property manager to have these items repaired - Tim in Property Management) Sergio was great. This was not our original booked property and we were re-booked very quickly with a slightly better property."
Vacation Palm Springs Home: Las Palmas Private Estate
"The home is well-furnished and well-stocked, the kitchen is nice, as well as the pool area. In reservations, Justin was excellent. Nate responded promptly to replace the battery in the smoke detector."
Vacation Palm Springs Home: Villa Palm Springs Condo
"very comfortable and very peaceful If you want a very quiet peaceful place with many things to do around, It's a perfect place Sergio in reservations was very efficient and attentive. Thanks a lot"
Vacation Palm Springs Home: Mesquite Condo in the Sun