"The house was very nice and well stocked. We all enjoyed our stay. Loved having a washer and dryer available since we were there for a week. Refrigerator did not seem to cool very well. A/C in pool house did not seem to work as well as the main house. ( Thank you for bringing this to our attention; Both systems have been tested and tested okay) All of the staff were friendly and courteous."
Vacation Palm Springs Home: Palm Springs Contempo Oasis
"The property was ideally located, close to local restaurants and shops, yet in a very quiet residential neighbourhood. The property was very clean and had all the amenities necessary for our family of five. There was plenty of outside seating available and the pool was clean and warm. Cotton sheets on the bed in the master suite would be a plus, as the room does get very warm. ( Thank you for your comments; cotton sheets are provided in the house - Scott in Property Management)"
Vacation Palm Springs Home: Casa de Agua
"The House was clean, comfortable and was good as a rental setup. A few more kitchen items wouldn't be a bad idea. The equipment was good but pretty basic. Also time to change the barbecue grill. ( Thank you for bringing this to our attention, we are checking the kitchen inventory to assure it has everything required by our furnishig list - Scott in Property Management ) Everyone I have contacted at the company was nice and professional."
Vacation Palm Springs Home: Golfers Paradise at Mission Hills
"Loved the well-equipped kitchen, lots of linens, and pool area. Communications were great prior to our visit; Portia answered all our questions quickly. During our stay, we contacted your office a couple of times and were pleased with the responsiveness."
Vacation Palm Springs Home: Mountain Palm Oasis
"The property was fantastic... just how it was described and more. It was so clean and spacious. A perfect getaway destination for a group. Perhaps easier instructions for the pool and jacuzzi would be helpful? Otherwise nothing :) (Thank you for bringing this to our attention; pool instructions are being updated-Scott in Property Management") The service was excellent. I spoke to multiple people in planning this trip and all were so helpful and friendly Recommend this company 100%."
Vacation Palm Springs Home: Metro Modern View Home
"I rate Customer service here as always very high. Great staff at this company - always pleasant. Would be helpful to have written instructions on how to use the spa jets. ( Thank you for bringing this to our attention, we are adding instructions to the housebook for guest use - Scott in Property Management )"
Vacation Palm Springs Home: Greenhouse Condo Private Pool
"The house is great. It is decorated very simply - clean lines, modern. It has 8 nice bedrooms with lots of sleep space (2 of the king bedrooms have additional twin beds). The common area is very nice (living room, dining room, kitchen). Love the big, wood table that seats 16. Pool is nice - nice towels for pool. Overall a great, casual home for a large group. The team at Vacation Palm Springs is great. This company is a first class service... I was totally impressed. And the house was fantastic."
Vacation Palm Springs Home: Mountain Palm Oasis
"Would like to see short description of how to get ice maker to work if not working when arrived, trick to get showers to work fully, what extra key was for. Recommend owner get new phones that work all the time, not intermittently ( Thank you for bringing this to our attention, instructions are being added to the housebook- Scott in Property Management Reservation team was responsive to comments. Lots of time calling to and from, E-mail, etc. but Sergio was very good about it all."
Vacation Palm Springs Home: Palm Regency Condo
"The home was fantastic! It was well appointed. The pool was dreamy. I love the decor and the cleanliness. The electronics were top notch. We think the sprinkler is broken near the fence. It bubbles. Maybe this is normal? ( Thank you for your comments, this sprinkler head is working correctly.) In reservations, Portia was fantastic."
Vacation Palm Springs Home: Sunset Style
"We liked the architecture, the openness, the design. The windows are great. The home is well-equipped. The auto ignition for the bbq doesn't work. The dishwasher doesn't work well (we removed some glass from the bottom but I wonder if it needs to be cleaned). A few of the property lights are broken. The pool control read "very low salt". The living room TV reads "unsupported signal". There was no controller for the main bedroom TV. The washing machine smells. (Thank you for the great feedback! We apologize for the inconveniences you experienced. Always contact our staff with any issues and we are happy to assist you. The fireplace is lit by a long handle lighter located just inside the door. The load in the dishwasher appeared clean on inspection. The property lights have been repaired. The pool filtration is working correctly. The A/C has been serviced. The TV remote was found by our cleaning staff. - Pam in property management ) Pam in property management was very speedy when she helped us resolve our internet problem."
Vacation Palm Springs Home: The Glass House at Tamarisk
"The pool was lovely. Although the pool service company was wonderful, the pool filter/heating system frequently didn't turn on. The ceiling fan in the MBR was broken as was the TV in one bedroom. ( Thank you for bringing this to our attention and the repairs you mention have been corrected at the home.) Excellent service."
Vacation Palm Springs Home: Las Palmas Serenity
"This house was great! The rooms were all a nice size, the kitchen was fully stocked with dishes/utensils, the 2 living areas was a bonus, and the backyard was huge...perfect to swim, bbq, and enjoy each other's company. The only issue we had was with the shower in the guest bath. I didn't personally use it, but multiple friends said it was hard to turn on and off and adjust the temp? ( Thank you for bringing this to our attention, maintenance has resolved the shower handle issue you mention here.) Reservation team was very helpful!"
Vacation Palm Springs Home: Sunstruck - Palm Springs Villa
"Property was very clean. All service items (dishes, towels, etc.) provided were more than adequate Lots of space for everyone to settle in comfortably. We were a party of 11 (7 adults/5 kids so everyone could have his/her own bed. Kids loved the pool. Pool and landscape service were quick, efficient and neat. Beds were extremely comfortable; everyone slept very well. Regarding the movable islands in kitchen area: brakes on wheels did not seem to hold well so they would move if one bumped into them. Need more teaspoons in kitchen--only appear to be 5-6. We did not need to contact office while we were in Palm Springs. All contact with office prior to our visit was handled very well and very politely (even though some of the questions we asked may have been a little odd)."
Vacation Palm Springs Home: Lucky Sun
"At first glance the surrounding neighborhood didn't seem so high-end, but when you turned onto this street it was much nicer. The house looks nice from the outside, but he inside is much nicer. The layout is open and the bedrooms are well-planned. Pool is simple, but very nice. One of the best parts was the firepit by the spa. Better quality toilet paper, coffee on site, fix the remote for the pool and also the controls on the outside pillar. We had some problems in the beginning, but they were addressed by the property management company quickly. That was the only slight annoying thing at the beginning of our stay. (Thank you for bringing this to our attention, the pool remote has been repaired ) Service was excellent. Thank you for being such professionals!"
Vacation Palm Springs Home: Palm Springs Contempo Oasis
"It was clean, had everything we needed, so close to everything in Palm Desert, chic and the process was so easy. I've already recommended it to several friends. Sergio in reservations is the absolute best. Worth his weight in gold! He is cordial, helpful and goes the extra10 miles."
Vacation Palm Springs Home: Palm Desert Modern Villa
"The house is great for a small group because of the open floor plan in the living room and kitchen and great outdoor area. The pool/spa and outdoor bbq were perfect. The casita was also a great asset with plenty of room. I will definitely rent this home in the future. You made it very easy to rent the home and it was really hassle free. Portia was very accommodating and I never had to call any of the property managers."
Vacation Palm Springs Home: El Paseo Paradise - Palm Desert
"The property really gives you the feel of "cool" Palm Springs. I loved the Mid Century decor and the entire place was spotless! Everything was great! Sergio provided exceptional service..."
Vacation Palm Springs Home: Alexander Vacation Home
"I loved staying at this home, especially the lay out with the bedrooms and baths separated into two separate wings with the modern kitchen and living/dining area in between. I also loved the windows opening into the backyard pool area--great indoor/outdoor feeling. The mister was great with the hot weather, and the pool was spacious and very clean. I also enjoyed the quiet neighborhood and easy access to downtown and getting around the area. This was a wonderful place to stay. The property managers were also very responsive and kind. It was very comfortable; I guess the only issue that came up was that the gardeners tended to come every day the week we were there and I checked the house book and they were only suppose to come on one day we were staying at the house. This wasn't great because it was less easy to truly relax and feel like I was home and had my privacy and space to myself. They were nice, but it wasn't clear why they were there three days in a row, so this was a bit disruptive (one day would have been fine). ( Thank you for bringing this to our attention; Gardening is only supposed to be at the property one day a week and the pool service comes twice a week) I talked with Tim and Cesar (maybe one other person). They were both very responsive, helpful and nice. I needed help with setting up the tv remote and finding a code for the lock box etc. and they always were very helpful."
Vacation Palm Springs Home: Style
"We could not have found a better Alexander example to experience the Mid-Century life-style. There had been upgrades to the bathrooms and kitchen that were architecturally in sync. PLUS it had grass in the yard for the dog. And it was located in Twin Palms which provided a beautiful, well-maintained neighborhood to see dozens of original Alexanders on our two daily walks with the dog. Nice service. We forgot to bring our print out of the confirmation. We called the reservation number and got a duplicate emailed to our iPhone within seconds. Whew! What a relief."
Vacation Palm Springs Home: Sun and Fun Vacation Rental
"I really enjoyed this property because it was large enough for my family of 5 to comfortably spend a week together - without being on top of one another. The outdoor space was fantastic. Sergio in reservations was great."
Vacation Palm Springs Home: Canyon South Vacation Villa
"Had a fantastic time. Very tastefully decorated home right from the beautiful glass door entrance to the gorgeously tiled bathroom. The outdoor shower was a nice touch and proved very handy. Kitchen has everything you need to cook a gourmet meal and entertainment options abound throughout the home. I was hesitant in rating this property so high in the event it gets booked out all the time or the rental price goes up however that would be disingenous. Only suggestion is to label all the switches found throughout the home and suggest people bring their own soap and shampoo. Cesar was very helpful in getting us this property at the last minute and answering and addressing all my concerns and questions. Thanks Cesar!"
Vacation Palm Springs Home: Great Midcentury Escape