"This was our first time staying in the north end of Palm Springs and we were not disappointed. We arrived at 3pm and entered the gate and lock box codes with no problems. Within minutes our Christmas vacation was fully underway. We enjoyed the private pool and spa in addition to the townhome itself which was all that we could have wished for. We received excellent service prior to our arrival via email, important as we live in the UK and didn't wish to spend time on the phone. Once we were in residence, we extended our stay. We visited the office and hoped to meet Justin (who had been handling our reservation) but he was off work that day. The other members of the team, although busy, quickly helped us with the paperwork with no delays or loose ends. Many thanks again for that!!! It was nearly lunchtime on New Year's Eve and they were very busy, we couldn't have imagined that scene in the UK!!!"
Vacation Palm Springs Home: Escape du Soleil
"We absolutely loved the yard/pool area. Both were nice and spacious. Perfect for hanging out outside. Having the heated pool was also a huge plus considering we could swim day and night. The house itself was a beauty. The rooms with king sized beds were amazing. The other two were as well, but just on the smaller side. The reservation team is awesome! I am very meticulous (sometimes neurotic) when planning. The team fielded all of my annoying calls wonderfully. They answered all of my ridiculous questions promptly."
Vacation Palm Springs Home: Midcentury Mountain Vistas
"The property was clean and spacious. I believe it was described well on the internet so we knew what to expect. It is an ideal location for a family vacation. There is enough space for everyone to be able to get some peace and quiet when needed. The home was well equipped and very comfortable. I think the property was great. There were plenty of blankets/sheets/towels. the only thing I can think of that we had trouble with was the internet, the toaster in the main house (which seems to be stuck in "bagel" mode) and some minor trouble with the blinds. Thank you for your feedback. We have purchased a new toaster for the main house and will have the blinds repaired-Travis in Property Management. The reservation team and property managers were all wonderful. The reservation was easy. The instructions about the property were perfect and the property managers were available when needed. A very professional team. I will rent from Vacation Palm Springs again in the future."
Vacation Palm Springs Home: California Way - 8 Bedrooms - 2 Pools!
"The space was relaxing, peaceful, quiet, and loaded with privacy. The heated pool was perfect for relaxing, day and night. Hot tub had difficulty getting and staying hot.(Thank you for your feedback, we have contacted the pool/spa service to ensure the hot tub is working properly. -Travis in Property Management.)"
Vacation Palm Springs Home: A Place in Time
"In addition to the great location, on a quiet street up the hill yet very close to town, we loved the actual layout of the house. The house features and ENORMOUS open living area (the pics don't do it justice) which is perfect for a rental situation. It is big enough that people can be in different areas (TV area, fireplace area, dining table, kitchen, etc) and feel like they have space. Yet since it is all open, you can easily see and talk (yell!) to each other. The other great thing is that there are two bedrooms on one side of the open area and one bedroom on the other. We had our kids with us on the two BR side and my parents-in-law on the other side. My in-laws had plenty of privacy and could retire early in the evening without being disturbed by our kids. The backyard is very nice as well and the pool / spa was a nice addition. Lastly, the location is close to some hiking trails. Not the greatest hikes in the world, but a four minute walk from the house with no need to take the car. So, we did several short hikes in addition to our treks to Joshua Tree and Mt. San Jacinto. Improvements could be to have a "cheat sheet" for the spa heating system. It is pretty fancy with the remote control unit, but somehow we couldn't easily get it configured the right way. Lastly, the remote for the TV in the kitchen needs new batteries (I think).(Thank you for your valuable feedback; spa "how-to" instructions have been added to for this home for guests' convenience. - The Property Management Team). The service was excellent. When we arrived there were two things that were not working correctly. As is always the case -- it's not so much that there is a problem (things happen!) but it's how you address them that matters. Kelly and others at Vacation Palm Springs came to the house (within about 15 mins of our call) and fixed the stuck shade and got the WiFi working for us. Much appreciated!"
Vacation Palm Springs Home: Upscale Luxury Tuscany
"All the directions on the stereo and TV seemed to be missing. We never could get the TV's all to work. But the wifi worked...it just needs to be reset daily but thats what our own home system does so used to that.(Thank you for your valuable feedback; new television how-to-use instructions have been added for this home. -Property Management Team). As always - great service. We had a hot water heater issue - great communication on progress, etc."
Vacation Palm Springs Home: Midcentury Alexander
"The condo is well-furnished, with easy access to many attractions and amenities. No repair items to note, as the two incidents we encountered were dealt with promptly - thank you. Reservations staff were very efficient and professional. The property managers were very good. Courteous, pleasant and generally great service."
Vacation Palm Springs Home: Mesquite Country Club Condo
"The house is clean, with great kitchen utensils and appliances. The backyard and pool are excellent! The barbeque is not hot enough. The TV in the master bedroom doesn't work. (Thank you for your feedback. The TV was found to be switched off, but it is working well. -Pam in property management). Cesar is great! He is prompt with getting us details, and very courteous."
Vacation Palm Springs Home: Orange Crush
"The pool was top quality. The garden was well organized and tidy. We particularly liked the tasteful decorations inside and all the interesting books. Parts of the house seem due for painting. Excellent service."
Vacation Palm Springs Home: Mor-Sun
"Located in a great spot, comfortably furnished and appointed well, the house was very welcoming and easy to settle into. Listed as "Midcentury Sun", we didn't expect a house as dark as this--by early afternoon, lights were needed indoors. Sunny and bright outside, dark inside because of the way the house is situated on the lot. Very quiet spot, house was very comfortable. (Thank you for bringing this to our attention, with this house being so close to the mountain daylight is shortened, additional lighting will be added to the house for guests comfort - Property Management Team). Reservations: amazing. We "fell" into Vacation Palm Springs when a house we rented from Acme was cancelled, months after having been reserved and deposit taken. VPS staff were quick, responsive, thoroughly professional, and very helpful. Property Managers were very responsive to one issue we had with the property. VPS staff represents the company incredibly well."
Vacation Palm Springs Home: Midcentury Sun
"This property is classic midcentury in a great location with good views. The pool and hot tub were a lot of fun although see suggestions. It has a great layout and the 4th bedroom was detached, making a great place for a family member that wanted/needed a little more privacy Overall, this property was a bit rough around the edges. For our family, that was great, as we were able to relax a little bit in terms of not being overly concerned with damaging the place. However, with that said, it could use some updates: e.g. the fan in bath is LOUD, the dryer vent needs cleaning (mostly minor). The pool and hot tub, while very nice, needs some attention. The tiles are in disrepair and fall off into the water. This is certainly a safety hazard in terms of stepping on them.Lastly, the TV in the living room could use some adjusting interns of color.(Thank you for your comments regarding the property; repairs have been made regarding the fan and dryer vent. - The Property Management Team)"
Vacation Palm Springs Home: Cool Canyon Classic
"We liked the convenience of each room to all areas of the yard +pool, and back to the rooms + living area (kitchen + living room). The master bedroom has only a 1/2 bath, which is very inconvenient, as it becomes the "common bath room". Not good when resting + thinking you are alone. There is a loud pipe+ noise when flushing in most of the bathrooms. The pipes in the master bathroom make a loud banging noise in other bedrooms. The CK pump for the fountain is also very loud. (Thank you for the feedback. We have notified the pool personnel and will inspect the equipment for the fountain and spa. -Tim in property management.) Reservations and property management staff were very nice."
Vacation Palm Springs Home: Vista Morocco
"We loved the house, it was very comfortable. The hot water in the kitchen, powder room, and master bathroom with tub was not working well. The pool was too cold to use during our stay. The doors didn't slide well (need to be greased).(Thank you for your comments; the sliding doors have been adjusted for easier opening and the hot water concerns have been repaired, we apologize for the inconveniences - The Property Management Team)."
Vacation Palm Springs Home: Casa Conejo
"The home is comfortable, light, spacious and clean! The pool is great and it's a good location. The wireless was a little difficult to get on (worked for Macs but not PCs). Also, we had trouble entering the home! The glass sliding door lock (by the fridge) is hard to lock/unlock. (Thank you for your valuable comments, the sliding door has been repaired - The Property Managment Team). This reservations and property management service was very good."
Vacation Palm Springs Home: Hello Sunshine
"I was very specific in my search and the rental was accurately described and in good condition. No problems what so ever. Service was super....enough but not too much and was great that someone was available if needed."
Vacation Palm Springs Home: Alexander Pool Villa
"Nothing to complain about here. The house is a beautiful mid-century modern in a very nice quiet neighborhood. It's well appointed and comfortable with all we needed for a few relaxing days away with our dogs. The backyard was perfect. We have 2 miniature dachshunds and the yard was completely walled in so we didn't have to worry about them escaping. The spa was fantastic, we spent quite a bit of time lounging there. And the fire pit was very convenient to use and great to relax around in the evening. The TV and stereo setup is great and worked perfectly. We mainly used it to plug in our ipod/ipads to listen to our own music, but also used the DirectTV music channels some too. The wireless internet works perfectly, but it is a slow connection. Well less than 1M any time I checked via speedtest.net ... perfectly fine for casual vacation use ... but if you need anything more serious you'd need to bring your own. We loved this place and hope to come back again soon! We only had a couple things and they aren't really complaints. The internet connection was very slow. The wireless connection worked great, no issues there ... it's just very very slow. Fine for casual vacation use. But if we would have had to do any work while there it would have been a problem. But for the future we will know to be sure and bring our own wireless access if we need it. And we did not have any luck getting the pool heated enough to swim much. I did get in one afternoon but it was a little chilly. But that could have just been because of the relatively cool Palm Springs temps the week we were there. On the other hand, the hot tub was perfect! Incredibly smooth and easy rental experience. The fact that we had no need to even contact anyone says a lot! Loved being able to browse the rental properties on your website and read reviews then book and do everything online and via email. Simple, easy, and very efficient. All the instructions ---from booking and signing contracts, to directions to the property and how to get in the house, to documentation in the house about how to use everything and what to do upon checkout --- it was all concise and clear and easy to follow. Great job!"
Vacation Palm Springs Home: Poolside Modern Wexler
"This house was perfect for our family of four. It was cozy and comfortable. It was well-stocked with everything we needed. Loved the furnishings and decor of this mid-century house. The pool and jacuzzi were very inviting, the walled-in yard was private, and the neighborhood was peaceful. Beautiful view of the mountains. Some dish towels in the kitchen, or extra paper towels would have been helpful. Other than that, the house really was well-stocked. The reservation process was so easy! We booked on-line and received timely e-mails throughout the process."
Vacation Palm Springs Home: Sun Sanctuary