"The kitchen was well-appointed, and the home's design was conducive to having 10 guests. Everyone had their own room with the exception of two, who slept on the couches in the main house. It would be great to 'disclaim' that fact beforehand. We recommend that you label the light switches. It was a bit of an ordeal figuring out what went with what...and how they all work, etc. The staff at this rental agency was great; very responsive and always friendly."
Vacation Palm Springs Home: The Lucy House - Palm Springs
"Good place. Pity there was no hot tub given the weather was cool, but the pool was warm anyway. More instructions on the house itself would be helpful - we couldn't work out how to turn on the outside lights or the stereo. ( Thank you for bringing this to our attention; this information is being added to the property housebook ) Service all good too."
Vacation Palm Springs Home: Modern Oasis
"Great home for a large family, or group of friends. Quiet neighborhood, not far from downtown. Close to shopping, and coffeee shop (Koffi) and several restaurants. Great Service. Called about a small issue and was rectified right away. THANKS."
Vacation Palm Springs Home: Sunny Elegance
"Very happy with this property in terms of value/amenities. Sure there were a few things around the edges that were a bit frayed (the washer/dryer for example needs replaced; the linens were a bit frayed) but nothing that detracted at all from an extremely positive experience. Location was fabulous, close enough to downtown but far enough away to avoid the crowds. Walking distance to grocery store, good restaurants, and even the park. ( Thank you for bringing this to our attention; we are sending a technician to look at the washer/dryer concerns - Scott in Property Management) Sergio was great, helping through a glitch with my credit card. Tim was also very nice, allowing me to leave the condo gate card in the unit rather than driving it back to the office on checkout."
Vacation Palm Springs Home: Mesquite Condo Sun & Fun
"Great location matched with great accomodations. Kitchen nicely stocked. All but two of the seven bedrooms have their own private bathroom - GREAT! Nicely decorated. Great service. Prompt in returning calls/e-mails."
Vacation Palm Springs Home: Movie Colony Villa - 7 Bedrooms
"The house was clean & comfortable. More than I expected. Pool controls could be simplified. Overall......a great place. I would rent it again. ( Thank you for bringing this to our attention; the pool instructions are being updated and put in the housebook) All my contact by phone or email was prompt and courteous."
Vacation Palm Springs Home: Poolside Terrace
"The Rose House is perfect for those in need of space and four bedrooms. The outside space is magnificent with beautiful views of the mountains and palms, a great hot tub, pool and barbeque. The neighborhood was quiet."
Vacation Palm Springs Home: Las Palmas Rose House
"This property absolutley exceeded expectation. This was our honeymoon and we loved it ! In fact we are already planning how to spend a month there in 2013. We loved the grounds and the pool area. No traffic noise! Total privacy and seclusion. Being entertained by the humming birds. Couldnt have made a better choice. Only one critism - alot of the garden lights dont work and its a shame the fountain and the lions heads water feature dont work.. (Thank you for the feedback. I have alerted the property manager to have these items repaired - Tim in Property Management) Sergio was great. This was not our original booked property and we were re-booked very quickly with a slightly better property."
Vacation Palm Springs Home: Las Palmas Private Estate
"The home is well-furnished and well-stocked, the kitchen is nice, as well as the pool area. In reservations, Justin was excellent. Nate responded promptly to replace the battery in the smoke detector."
Vacation Palm Springs Home: Villa Palm Springs Condo
"very comfortable and very peaceful If you want a very quiet peaceful place with many things to do around, It's a perfect place Sergio in reservations was very efficient and attentive. Thanks a lot"
Vacation Palm Springs Home: Mesquite Condo in the Sun
"The house was very nice and well stocked. We all enjoyed our stay. Loved having a washer and dryer available since we were there for a week. Refrigerator did not seem to cool very well. A/C in pool house did not seem to work as well as the main house. ( Thank you for bringing this to our attention; Both systems have been tested and tested okay) All of the staff were friendly and courteous."
Vacation Palm Springs Home: Palm Springs Contempo Oasis
"The property was ideally located, close to local restaurants and shops, yet in a very quiet residential neighbourhood. The property was very clean and had all the amenities necessary for our family of five. There was plenty of outside seating available and the pool was clean and warm. Cotton sheets on the bed in the master suite would be a plus, as the room does get very warm. ( Thank you for your comments; cotton sheets are provided in the house - Scott in Property Management)"
Vacation Palm Springs Home: Casa de Agua
"The House was clean, comfortable and was good as a rental setup. A few more kitchen items wouldn't be a bad idea. The equipment was good but pretty basic. Also time to change the barbecue grill. ( Thank you for bringing this to our attention, we are checking the kitchen inventory to assure it has everything required by our furnishig list - Scott in Property Management ) Everyone I have contacted at the company was nice and professional."
Vacation Palm Springs Home: Golfers Paradise at Mission Hills
"Loved the well-equipped kitchen, lots of linens, and pool area. Communications were great prior to our visit; Portia answered all our questions quickly. During our stay, we contacted your office a couple of times and were pleased with the responsiveness."
Vacation Palm Springs Home: Mountain Palm Oasis
"The property was fantastic... just how it was described and more. It was so clean and spacious. A perfect getaway destination for a group. Perhaps easier instructions for the pool and jacuzzi would be helpful? Otherwise nothing :) (Thank you for bringing this to our attention; pool instructions are being updated-Scott in Property Management") The service was excellent. I spoke to multiple people in planning this trip and all were so helpful and friendly Recommend this company 100%."
Vacation Palm Springs Home: Metro Modern View Home
"I rate Customer service here as always very high. Great staff at this company - always pleasant. Would be helpful to have written instructions on how to use the spa jets. ( Thank you for bringing this to our attention, we are adding instructions to the housebook for guest use - Scott in Property Management )"
Vacation Palm Springs Home: Greenhouse Condo Private Pool
"The house is great. It is decorated very simply - clean lines, modern. It has 8 nice bedrooms with lots of sleep space (2 of the king bedrooms have additional twin beds). The common area is very nice (living room, dining room, kitchen). Love the big, wood table that seats 16. Pool is nice - nice towels for pool. Overall a great, casual home for a large group. The team at Vacation Palm Springs is great. This company is a first class service... I was totally impressed. And the house was fantastic."
Vacation Palm Springs Home: Mountain Palm Oasis
"Would like to see short description of how to get ice maker to work if not working when arrived, trick to get showers to work fully, what extra key was for. Recommend owner get new phones that work all the time, not intermittently ( Thank you for bringing this to our attention, instructions are being added to the housebook- Scott in Property Management Reservation team was responsive to comments. Lots of time calling to and from, E-mail, etc. but Sergio was very good about it all."
Vacation Palm Springs Home: Palm Regency Condo
"The home was fantastic! It was well appointed. The pool was dreamy. I love the decor and the cleanliness. The electronics were top notch. We think the sprinkler is broken near the fence. It bubbles. Maybe this is normal? ( Thank you for your comments, this sprinkler head is working correctly.) In reservations, Portia was fantastic."
Vacation Palm Springs Home: Sunset Style
"We liked the architecture, the openness, the design. The windows are great. The home is well-equipped. The auto ignition for the bbq doesn't work. The dishwasher doesn't work well (we removed some glass from the bottom but I wonder if it needs to be cleaned). A few of the property lights are broken. The pool control read "very low salt". The living room TV reads "unsupported signal". There was no controller for the main bedroom TV. The washing machine smells. (Thank you for the great feedback! We apologize for the inconveniences you experienced. Always contact our staff with any issues and we are happy to assist you. The fireplace is lit by a long handle lighter located just inside the door. The load in the dishwasher appeared clean on inspection. The property lights have been repaired. The pool filtration is working correctly. The A/C has been serviced. The TV remote was found by our cleaning staff. - Pam in property management ) Pam in property management was very speedy when she helped us resolve our internet problem."
Vacation Palm Springs Home: The Glass House at Tamarisk