"We liked the furnishings, room layout, and pool area. The covered outdoor area was nice to have, and the large kitchen was fun. Many of the amenities are cheap, and several are broken. The blender was broken. Two of four chaise lounges were broken. The kitchen knives wouldn't cut. There weren't enough trash bags or paper towels for a 3-night stay. The ice maker didn't make ice. The outdoor trash cans weren't secured in place, so they blew into the pool (along with the trash) twice on windy days. The pool toys were mostly broken, faded, deflated, or filthy. The outdoor grill was obviously a cheap one, and it was way too small to cook a normal meal. The sliding glass doors are hard to operate, and the one in the master bedroom came off its tracks so we had to fix it. The pool guy came into the backyard (unannounced) mid-day one day and put the hose into the pool, but he never removed it or finished cleaning up. We stopped by the office one day last month to make final arrangements and sign paperwork. Everyone was great and very helpful, so we were certain the rental house would be a hit."
"The house, pool and location was perfect for our large family gathering. The house layout for the 7 bedrooms and bathrooms allowed complete privacy for all family members. The central location of the kitchen & dining areas near the pool allowed for easy food preparation, family meals and conversation. Clearly our experience at the "Villa" provided our family with memories that will last for many years. Only suggestion would be to sharpen all of kitchen knives! The house has plenty of knives, however, they are very dull. We did a lot of food preparation and it was difficult to cut the food properly. Excellent support from all members of the reservation team and property managers. When the garage door would not operate, a maintenance person arrived right away and fixed it. Great experience, so much better than staying at a hotel. Everyone could relax and participate in family activities."
Vacation Palm Springs Home: The Villa Grand
"loved the house and layout. Lots of unused outdoor space and a table by the pool would be nice. Seems like the house is in a high wind area so check the weather reports first! Dressing the patio space up would be great and would could add so much more room to the house to enjoy outside. Tim came right out when we had a couple problems that were easily fixed. Great service."
Vacation Palm Springs Home: Midcentury Wexler Steel House
"The entertainment equipment kept shutting off so we couldn't watch movies. The pool heating equipment needs to be covered by something, get rid of the piles of tiles and gravel, the misting system didn't work?one of the spouts just poured out water, and it wasn't easy to find the turn-on anyway. The backyard is NOT dog friendly, our dogs ran into the cactus right next to the porch and we all got micro cactus slivers in our hands from playing with the dogs. The pool float rafts were covered in a thick layer of dust and we had to clean them ourselves. The bed in the master bedroom was the most uncomfortable I have ever slept on?very hard. Also the one small couch proved to be inadequate for more than two people to comfortably sit on, we couldn't lounge anywhere except the pool chaises in the sun. We also thought it had a hot tub because of the "spa-heating" option but there was no hot tub?definitely needs one. Someone came over promptly to turn on the pool heater, which we appreciated greatly. Though someone showed up and was rather indignant that we were there at 12 noon the last day even though we had a late checkout and had to continue informing him of that fact."
Vacation Palm Springs Home: Hip Desert Hideaway
"We love this house. We have rented it before, we enjoy the space and the lovely yard. The TV's were a bit of a problem. Given the size of the house, I believe it will rent to families and the technology in the bedrooms needs upgraded - there should be cable on all TV's and expanded cable in the bedroom. We had difficulty using DVD's and game systems didn't connect well. I would suggest that at this nightly rate people want the TV's to contain expanded cable and even premium channels - Also, the house was not as well stocked as in prior years - with staples etc. in the kitchen, no big deal but we had to do an extra run to the store after we arrived. Justin was great. We had some confusion regarding what we ordered and didn't order, but that was in part my fault as I changed the order several times and sent several emails. I have recommended Vacation Palm Springs to many people."
Vacation Palm Springs Home: Sun-Time Villa
"We had a great time at California Way! The house is very retro in decor and has everything you could need! We loved being able to use all the different areas between the three houses to play games, have meals, and hang out. We did however only use the pool in front of the cottage so we could all be together. There is more grass so you are not on the hot cement and the pool appears cleaner and nicer."
Vacation Palm Springs Home: California Way - 8 Bedrooms - 2 Pools!
"The furnishings were new and the unit was well maintained. The kitchen had all the necessary equiptment and was very clean. The location was just right, not too close to the pool, yet convenient. We've been coming to the Oasis for years and this was the best unit we've stayed in. Great time. We would like to have had 2 bikes to ride and a garage door opener would have been nice. We just had one issue. The smoke alarm in the main bedroom went off a couple of times in the evening for no reason. We didn't cook so I assume it was just a fluke. We forgot to call when this occured. Other than that we had reason to call you staff."
Vacation Palm Springs Home: Oasis Resort Condo
"We rented this townhouse because of the private pool. It was nice that my husband and I could relax in the sunny backyard while the baby was sleeping. I would recommend this company to a friend!"
Vacation Palm Springs Home: Scenic Townhouse w/ Pool
"The home as a great outside area, with wonderful kitchen and dining. There was no hot water in hall bathroom! there was an ant problem in bedrooms and bathrooms. They were in our bags at one point. The TV in the living room is not working. Pest control has been performed at the home and the television has been replaced. We apologize for the inconvenience. - Scott in property management"
Vacation Palm Springs Home: Orange Splash
"We liked the home's kitchen, the comfy couches, the layout of the property,and the fact that it was pet-friendly. We did not have access to the internet w/iPads. Our experience with the staff was great."
Vacation Palm Springs Home: Upscale Luxury Tuscany
"We enjoyed the home's furnishings and pleasing decor. The home has a flatscreen HDTV. We were happy to have long-distance calling. The wireless internet was good. The condo is located close to the pool area, which was very clean. The grounds are well-kept at the complex. The home would be well-served by an inexpensive Harmony remote control for the TV. We had to call TWC (cable service) two times, and it would be less confusing with one remote. A swivel spray attachment for the kitchen sink would be useful as well. The light switch in thh bedroom and front door could be hooked up to at least one lamp for room entry at night. The bathroom long cupboard bottom area kick board could be finished with stain or paint - was not complete. Justin, Sergio, Nate, and Cesar were excellent. They were very patient with me and responded to our questions in a timely manner. In property management, Tim and Scott were excellent as well."
Vacation Palm Springs Home: Villa Palm Springs Condo
"We liked the location of the home and its space. The home is nice, clean and perfect for a large group. The yard was also clean and nice, along with the pool. This house and yard looked exactly as it did here online, which was a nice surprise because you never now. There was an odor coming from the bathroom at the end of the main hall. Not sure what it is from but it was lingering down the hall. The homeowner scheduled a pest control and the issue has been resolved. We encourage guests to notify our team with any issues they encounter during their stay. We are always happy to assist. Thank you. - Pam in property management Our experience with reservations was great. Everyone was very friendly and repsonsive."
Vacation Palm Springs Home: Sunny Elegance
"We liked the house because it was exactly how it was pictured and described. I wasn't sure what to expect, so I was pleasantly surprised when we pulled up and when we went inside to see that it was a nice home. It was very comfortable, a good party house, and prepped with everything we could need. Everyone at this rental company was great from beginning to end. In addition, as we were unloading baggage and strong gust of wind slammed the front door shut and the keys were inside. I called and was assured that someone would be out to open the property in 20 mins. Someone showed up in 10 mins and was very nice and pleasant."
Vacation Palm Springs Home: Sunshine Times
"AMAZING! so well set up, my kids were thrilled, i cooked non stop, dog park rocked, super comfy beds, linens, etc. i will NEVER rent through anyone but you! Just tell people the doors lock and that you can't park just anywhere, THE BEST service! The doors locked automatically so I locked us out and the team came right away. SUPER IMPRESSED! I already have recommended Vacation Palm Springs to 10 friends!"
Vacation Palm Springs Home: Hollywood Flair Townhome
"The property was great for a group or family. Great amount of space, big pool, beautiful mountain views and in a great neighborhood. Overall the home was wonderful. Had the basics needed for a great stay. Other than the fire pit not working (the gas valve was stripped) I can't think of any recommendations. You have a great selection of homes. Everyone from the Vacation Palm Springs rental agency was friendly and mostly responsive."
Vacation Palm Springs Home: Midcentury Las Palmas Retreat
"The property is gorgeous and very ecletic. The rooms are close to each other for your guests. We all loved the salt water pool even though the pool walls were very rough and scratched us up. I would suggest making the music equipment stationary so you are not tempted to take it outside by the pool and get a noise complaint. Rackets for the tennis court and balls would have been nice to have in case you forget your own. Everyone was extremely helpful, especially Chris who also happens to be very cute. The only issue i had was upon booking a property there were a few houses that had owner blocks which would have been nice to have them take off the availability list if they technically were not available."
Vacation Palm Springs Home: Palm Springs Villa Del Sol
"Everything was perfect except the lawn watering system kept going on right at the worst times like when we were eating dinner one night. Sprinklers should be timed better or at least let us know when they go on. no feedback here....(the reservations team and property managers) were awesome."
Vacation Palm Springs Home: Vibe
"The house was great. Bedrooms and bathrooms were clean and nice. The kitchen was a little dirty under the oven. The yard was super fun all though more shade would have been much better. The BBQ grill should be in a covered area with more shade. The property was great but the yard needed more areas to provide more cover from the sun. it gets too hot and we honestly needed more shade. The seats out side our perfect but not useable durring the day in bright sun.. Sergio was great. He helped me with all the questions I had at any time. He was patient, kind and very nice."
Vacation Palm Springs Home: Alexander Poolside Getaway
"We liked the outdoor area, the layout of the house, and the flat screen TVs. The bedroom ceiling fans need to be serviced. It was very hot at night in the rooms. The ceiling fans and A/C work fine per our inspection today by Chris in Property Management We had a good experience with reservation and property management. They're a great team, took care of all of needs."
Vacation Palm Springs Home: Poolside Terrace