"Really loved how unique the style of the home was. The kitchen was large and equipped with everything we needed. Loved the indoor and outdoor dining table that seated all of us comfortably. The backyard all around was amazing with it's large pool, gas fire pit and beautiful palm trees. Also loved how private the home was. The home could have used a "how to" sheet. It was confusing to know how to turn on the AC and keep it on in each room...didn't know how to turn out various outdoor lights etc etc. The fridge light wasn't working which confused us into thinking that it was broken but it was. I think a print out of all that type of stuff would have been helpful. Thank you for bringing this to our attention; we will have the refrigerator light fixed and check the lighting. Sergio was great! He was very helpful in answering all my questions and always so friendly when interacting with him. A real gem! Yes we recommend! A really great experience renting through Vacation Palm Springs and would recommend to all my friends."
Vacation Palm Springs Home: The Lucy House - Palm Springs
"Loved all the beds, slept a lot of people. Very much appreciated all the bath and beach towels, providing the washer/dryer as well as detergent! Those "little things" meant a lot and allowed us to have a relaxing weekend (well, as much as we could with 5 little ones running around!) :) The pool and house were very clean upon our arrival. Well equipped and stayed cool! One of the biggest things was that one of the bedrooms was not really a bedroom, more like beds stuck in a passageway. This was difficult because the person in that room couldn't close a door for privacy or noise control. I think this could be better described in the description of the house. A little more toilet paper or paper towels would have been great, but obviously that is just a very small thing! :) Cesar was great, very quick to respond, to the point, made reserving it VERY easy."
Vacation Palm Springs Home: Lucky Sun
"The layout of the house was sprawling and clean. The kitchen had all the supplies we needed to cook a couple amazing meals. We spent most of our time in the backyard in the pool. We loved the house and amenities. We would definitely rent this house again! The overall experience was amazing. The house was so comfortable and looked exactly like the photos on the website, only bigger and better! We were impressed with the spaciousness :-) Our service was impeccable. We have used Vacation Palm Springs many times before but it was nice this time b/c a nice gentlemen stopped by to check on us and make sure we were alright. He was helpful later that evening when one of our guests thought the Alarm system was the air conditioning unit. He called us promptly and explained how to turn off the alarm. I would recommend for the future to put the alarm code in the Welcome Binder (we were scrambling looking for the code, only to be saved by the Vacation Palm Springs rep."
Vacation Palm Springs Home: Sun-Time Villa
"Liked ease of reservation / booking process. Website was very informative and home descriptions accurate. customer service over the phone was excellent. Overall great experience. Only minor complaint, found small pieces of broken glass on floor.....home was very clean but somehow this must have been missed. Quick sweep took care of issue. Ceasr and Justin were very helpful and just great!"
Vacation Palm Springs Home: Sun Salutation
"The house is just amazing. I like the fact that there are two houses on this property. The pool seems even bigger on the picture, but I was a little disappointed when I saw it, but it was ok, nice and new. Justin is very helpful from the beginning. The team are very quick in responding to my questions. Outstanding customer service. Definitely recommend."
Vacation Palm Springs Home: Mountain Palm Oasis
"House was great. We loved the great city views, well-stocked kitchen, great pool and poolhouse. The group spent many evenings on the lanai under the fans and enjoying the late day breezes. I would have liked a king size bed in the master suite. Good service. We called about tv our first night and someone came right out to house to help us. Thanks! Definitely recommend."
Vacation Palm Springs Home: Luxury Palm Estate
"The rooms were nice it was a friendly environment; however, I wish the AC could be adjusted higher. Everything was in its place put orderly. If there was one thing to change it would be the AC so i could adjust it."
Vacation Palm Springs Home: California Life
"Location was easy to find and close to downtown Palm Springs. House was clean and well equipped with everything we needed. I called twice and both times my questions where successfully answered."
Vacation Palm Springs Home: Mountain View Villa
"The house is perfect for a group of 8. It is well furnished with plenty of space and all the extras you could want in a rental. The pool and spa were beautiful and provided a great view of the golf course. Kitchen was well equiped and all the electronics throughout the house were well labled with descriptions making them easy to use. The artwork in the house was my favorite. The air conditioning worked, but it was still a bit warm at night when we were trying to sleep. Travis came by and was very friendly and easy to work with."
Vacation Palm Springs Home: Cool Canyon Classic
"Everything was as advertised. Apartment was in good condition and fully equipped. Everything was fine, we would stay here again. We didn't really need anything extra, but we were treated well the whole time."
Vacation Palm Springs Home: Mesquite Condo Sun & Fun
"The bathroom could be improved. The walk in shower in the master bathroom is nice. All of the vertical blinds are broken. The blender leaks. The vertical blinds are in the process of being replaced with new ones In reservations, Portia was great. She was very understanding with us when the power went out in the back of the house. In property management, Tim and Rick were fabulous."
Vacation Palm Springs Home: Old Orchid Tree Villa
"We liked that the home was very spacious and well-kept. Very nice, contemporary decor. Reservations was easy. We did not interact with property managers other than calling about keypad entry because the password was wrong. Things went smoothly!"
Vacation Palm Springs Home: Rancho Mirage Contemporary Masterpiece
"We liked the pool, the open spaces and the cleanliness. *note* - we left a brand new baby crib for other families with kids and for our next stay - we will be back soon =) In reservations, Cesar was great, very prompt. In property management, Pam was great and answered all of our calls quickly and politely."
Vacation Palm Springs Home: The Glass House at Tamarisk
"Fantastic. We liked everything about the home. The freezer was leaking but maintenance said that it was because of the weather. Thank you for bringing this to our attention, the problem has been repaired Vacation Palm Springs staff were wonderful, all were helpful. We would recommend Vacation Palm Springs to a friend, we had a much better experience than with Palm Springs Rental Agency."
Vacation Palm Springs Home: Enchanted Hideaway
"We liked the pool, the crushed ice feature on the refrigerator =), the mister system, the TVs, the wireless, the home's convenient location. The home could maybe have an additional recycling bin since pickup is only once a week. The bin was already full upon arrival and we unfortunately had to leave a bag of recyclables at the door (as instructed by Chris) upon departure Thank you for your comments; Recycling is picked up once a week, which was scheduled on the day after your arrival. Palm Springs Disposal had been notified for a special pickup but failed to do so before your arrival In reservations, Justin was professional, pleasant and very easy to work with. I had a few scheduling hiccups and he was so accommodating. Thank you Justin! In property management, Rick and Chris were excellent, very informative and helpful. Yes, I would recommend Vacation Palm Springs. You make it look easy to own and rent out a property!"
Vacation Palm Springs Home: Style
"The house was great. It had everything we needed for our 7 day stay. The home needs one more plastic kitchen bin for recyclables. There was a ceiling leak in one of the bedrooms. The office door let in some rain. The patio drain is clogged. The microwave is noisy. We weren't able to use the DVD. Thank you for brining these concerns to our attention; We had some unexpected rains for this guest's stay and the owner has been notified of the roof issue. The patio drain has been repaired and the DVD player is in working condition. Thank you for your valuable feedback. - Tim in property management The whole Vacation Palm Springs team was great."
Vacation Palm Springs Home: Palm Springs Tuscan Villa
"Easy to rent,and propety was in exelent conditions,had every thing I need and very clean it would it be nice if you offerd a bottle of wine waiting in the frige,(dosen`t have to be expensive)for people celebrate they arrival... renting this house was very easy to arrange,every body was very polite,"
Vacation Palm Springs Home: Alexander Poolside Getaway