"Well maintained property with lovely amenities. Our family of 14 spent much of each day playing in the pool and enjoyed cooking together at night Would have appreciated more paring knives, a colander, etc. for cooking purposes. The Team at Vacation Palm Springs was superb! I was even given "real time" telephone directions when I was unable to find the property!"
"Beautiful backyard pool and jacuzzi area, including a new fire pit not seen in the photos -- very private and quiet and a great place to hang out during the day and evening. The home is very clean, comfortable, well appointed and layed out. All three bedrooms have their own ensuite bathroom which is perfect! Everything is also very well labled and the kitchen and bathrooms are well stocked. The only thing that is missing is an indoor garage (vs. the carport.) We had high winds during several days of our stay, and realized that the hot water heater pilot light had been blown out, so we were out of hot water on Saturday at about 8, called in the Sunday am to get it fixed and it took a bit of time to coordinate someone to figure it out, but it did. The pilot light went out two more times again, but now that we knew what it was, were the heater was located, how to unlock the door, we lite it ourselves. It would be nice to inform renters that it's a frequent issue during PS high winds. But I would also look into fixing the issue so the wind can't get to the pilot light. I also recommend not having the gardening team come on Fridays, with an early check in, they were there doing major work in the backyard area, and many people come in on Fridays. Also, the pool guy arrives early on Monday. It would be nice to know the maintenance/cleaning schedule. The Vacation Palm Springs team is always incredibly accomodating, helpful and professional. It doesn't matter who you speak with, they all go over and above to help you find the right property and to make your stay enjoyable. Thank you Sergio for helping me find a perfect property! Yes! I recommend this company all the time. The homes are all well described and the photos show you exactly what to expect when you get there! I would recommend all of your homeowners to mention if their bedrooms have ensuite bathrooms, it's a great selling point for renters). The service is great and friendly and sooooooo much more convenient to have the key in a lock box vs having to go to an office to check in and then go to the house. It's great to be able to go directly to the home."
Vacation Palm Springs Home: Perfect Retreat in Central Palm Springs
"The house was perfect in every way. The rooms were comfortable, the pool is gorgeous and we loved the outdoor shower. The house is actually more beautiful than the pictures on the website show. We were very pleased. Use of the television and dvd in the living room was a bit confusing on how to use. The reservation team (we worked with Portia and Sergio) were great to work with. Answered all our questions and were prompt in their responses."
Vacation Palm Springs Home: Villa Via Napoli
"The house was perfect! We were surprised to find high quality furnishings, decor & appliances. Everything was clean & well arranged. The backyard was bigger than we had imagined. It was perfect! Cesar was super helpful - we called the morning that we were supposed to leave to arrange to extend our checkout."
Vacation Palm Springs Home: Alexander Poolside Getaway
"The Sunburst condo is beautifully decorated, with fun art(a giant sized version of the Mona Lisa is one example), perfect scale casual furniture,and a deep soaking tub in the bathroom. There are luxury toiletries and although I didn't cook, the condo offered every kitchen item, including tiny Japanese serving dishes, one could need or want. I hoped to extend my stay in the quiet, secure, condo. However it was booked. I know why. When I come to Palm Springs, and want a place nicer than the luxury hotels, I plan to stay at the sunburst Condo. I refrigerator makes a lot of noise. I discovered later that the condo offers a gym at the club house. I would have used it had I known. Your staff were very helpful. I had trouble the first night getting in the gate, I believe Nate helped me, by calling back immediately with suggestions to solve the problem. I have been telling everyone about it since I stayed at this property. It reminds me of the Parker resort and a little like the ACE Hotel. But more economical, and quieter and secure."
Vacation Palm Springs Home: Sunburst Modern Condo
"Loved the private backyard and that everything was taken care of - didn't have to worry about bedding, towels, furntiure. It was great quality for a rental home. The two problems were one, the oven didn't work and two, the jacuzzi/pool settings are not the easiest/most straightforward to operate. Note from property management team: thank you for informing us about the oven not working properly. We are working to correct. Thank you. Justin was awesome - he made sure we were taken care of and handled a small hiccup nicely."
Vacation Palm Springs Home: Good Vibrations
"We liked the amazing patio and kitchen. Loved how we didn't have to buy any kitchen or BBQ appliances. The property manager we talked to was a very cool and easy going guy. Reservations was very convenient."
Vacation Palm Springs Home: Sunny Elegance
"The accommodations the condo offers are great. My family and I had a great time. We are sure to come back. There weren't any maintenance items to address. The only thing was that the TV sets were a little complicated to work. Otherwise, everything was great!"
Vacation Palm Springs Home: Hollywood Flair Townhome
"We loved the layout of the house. It was great having a fountain in a courtyard off the dining room. The openness of the living room to the outdoor area was great for entertaining. Fantastic kitchen. Master bedroom bed and linens were fantastic, All service was great, we had to call for some electronic issues and someone came immediately (Chris). When he couldn't fix the issue he quickly sent an audio guy. We were available to get someone on the phone at all hours, even at 9 PM when we needed someone to fix the BBQ (the ignitor was not working). We did feel like we were pacified a bit when we expressed concerns about the house. There was a lot of us being told how valued we were as clients as to actually acknowledging that the house had more than a few issues. Thank you for the feedback. The maintenance items noted here have been repaired "
Vacation Palm Springs Home: Las Palmas Tennis Estate
"This property is in a very quiet neighborhood. The backyard is private and very comfortable. Even though we didn't cook while on our mini get away this home has everything you could think of to cook and entertain. The only problem was the Master Bath shower backs up within first 3 minutes of shower. Need some liquid plumber! Portia was very helpful and polite when I called to make my reservations."
Vacation Palm Springs Home: Tranquil Vistas
"The home was very nice and spacious. The three rooms off the courtyard were also very nice and had a resort type feel to them. My overall experience was positive with a few problems. It woudl have been nice if the one master bedroom was described as not having a shower but only a half bath. As long as you're pretty chill and want to relax, it's a great place. I just don't think I'd rent in Palm Springs again. The service and repsonse from Sergio was excellent. I called the day before we left as well as the day of our arrival and he took care of my requests immediately. My suggestions for this house: 1) Make sure this home is properly fumigated. Leaving it up to guests who spend that amount of money on a rental to kill ants is unacceptable 2) Resurface the pool at this house. It's in horrible condition 3) Notify renters of the City's noise ordinance prior to renting. Leaving a binder in the front hallway with warning about noise is ridiculous. Vista Morroco was on a corner with no neighbors so we didn't care about noise or music. But had we been in a more residential area it could have been a problem."
Vacation Palm Springs Home: Vista Morocco
"the property was amazing - clean, colorful and spacious! we went up with a group of 12 women for a bachelorette party and had plenty of room & plenty of fun! there were tons & tons of towels, which came in handy for the pool/showers/spa... the kitchen was clean & equipped with everything that we needed. the rental process was so easy! i don't have any suggestions to make this property better! everything that should be there was there! everyone that i spoke with over the phone was courteous and helpful, always!"
Vacation Palm Springs Home: The Tony Curtis Estate
"Loved the backyard and private pool; so peaceful and relaxing. The interior of the home was comfortable and inviting...can't wait to go back! We had such a great time...it was perfect! The staff was excellent, patient and so helpful...thank you all because I think at some point I may have talked to each one of you! On leaving the property (which was a very sad moment), it was nice to meet Chris."
Vacation Palm Springs Home: Midcentury Alexander
"The pool and spa and multiple conversation areas inside and out were GREAT with plenty of seating. 3 couples stayed at the house and another local couple spent most of their week with us during the day. It never felt crowded. Plenty of room to get together in the pool and in and around the house.The kitchen was well stocked with all of the needed dishes, glasses, pots, pans and utensils. Plenty of storage areas for everything.We all enjoyed our week at the house and the Palm Springs area very much. Would recommend the house. Could use some more umbrellas and/or shade areas for BBQ, pool, seating areas - especially for the hotter months."
Vacation Palm Springs Home: Upscale Luxury Tuscany
"We enjoyed the whole experience very much, we all said that we were living like "Rock Stars" for the weekend and that's what it felt like, The property has a great feel to it, elegant, but not opulent, we felt at home there, and we have a great comfy, party weekend, the kids did too! The TV's and electronics are a little dated, and the lighting and HVAC systems are a little confusing, maybe a complete diagram, that shows where all the systems are and what areas they control. We did everything online, so it was very convenient for us, and all the info provide was everything that we needed to prepare and enjoy our weekend."
Vacation Palm Springs Home: Old Las Palmas Elegance
"We very much enjoyed the layout of the house which gave everyone private space, easy pool access and loads of room in the kitchen and living room to gather. The house was super clean and well stocked with extra towels and bedding. Kitchen had almost everything we needed.The web site is great and the descriptions with user feed back is most informative. Potria was super helpful in advance. We had no need to contact anyone during our stay. The pool man showed us whre the jaccuzi jet valves were."
"The house lived up to the description on the website. It was clean, close to downtown restaurants and bars, fully stocked, comfortable, and quiet. Everything was easy to use and you immediately felt like you belonged there. A minor detail, but it took us a long time to locate the towels and it would have been nice to have a few more of them! Pool Towels are kept in a closet and more have been purchased, thank you for bringing this to our attention"
Vacation Palm Springs Home: Contemporary Vacation Retreat
"The house was amazing and comfortable. We also really enjoyed the view from the pool. We had 10 ppl and ALL of us want to come back!! Maybe to just check that the aircondiotioing is working? They had everything you could imagine in the house except no shot glasses. :) I was pleased at how quickly someone called and fixed the airconditioning. It wasn't working when we got there and they jumped right on it."
Vacation Palm Springs Home: Midcentury Las Palmas Retreat
"I loved the home layout and decoration. It was exactly my taste and style. This home came complete with everything we could possibly need to enjoy our stay. The backyard is set up in a relaxing way, and the misters made the backyard an oasis. The service we received was excellent. The toilet clogged the minute we got there, but the staff sent a plumber with 45 minutes and he fixed the problem. Couldnt have asked for more professional service. I cannot wait to go again and rent the same house, thats how much i loved it!"
Vacation Palm Springs Home: Style
"Loved how all of the bedrooms had their own private entrance off of the pool/courtyard area. More flatware needed. Property management was helpful and quick to respond to our needs."
Vacation Palm Springs Home: The Lucy House - Palm Springs