"The house was very spacious and laid out well. It was kid friendly and comfortable. The pool was very nice for what we needed. The pool hadn't been cleaned yet when we arrived on Thursday, but when a call was made to the office, someone was sent to clean it. Some of the kitchen cabinets did not open well, or bumped into the ceiling when opened, as well as the kitchen sink sprayed everywhere. Additionally, I would recommend putting a door on the master suite's bathroom, as well as adjusting the height of the sink in that bathroom (if possible). A shorter person (I am 5'2") has a very hard time utilizing that sink for washing their face/hands, brushing teeth etc. But overall, I would recommend this house to friends looking to stay in the area. Per my review - I would address some of the kitchen cabinet issues (they would open right into the wall or ceiling), adjust the kitchen sink's spray/pressure, lower the master bathroom's sink, as well as add a door to the bathroom there. Additionally, the outside lights were very difficult to find. I would suggest leaving a note somewhere in the check-in material instructing where they were. I don't believe all the outdoor lights were working either. I believe I spoke with both Nate and Justin in the office regarding having the pool cleaned. They both gave prompt responses about why the pool was dirty (windy the day prior) and sent someone over to have it cleaned. After that the pool remained in good shape."
Vacation Palm Springs Home: Modern Oasis
"It had all the amenities we wanted! Great set up and close to downtown Palm Springs. Give specific instructions for renters on how the pool and spa work. They were general instruction but not specific for this home. The BBQ light was broken and we had to use our own flashlight to see to BBQ at night. They were very helpful and quick to fix any problem. Thank you!"
Vacation Palm Springs Home: Elements of Style
"the house was older but very well maintained. If fit the needs of our group and we would definitely use it again. all of the folks in the group thought it was excellent. I received all the necessary information in a timely manner prior to my stay."
Vacation Palm Springs Home: Summerly Way
"A beautifuly decorated gorgeous home. We had the best time relaxing and lounging by the amazing pool. We couldn't have asked for a more perfect environment. Our suggestions are stay as long as you can. Just a lovely home. They like to blast their radio very loud. It was a bit annoying. Portia is such a pleasure to work with she was very informative. I believe on departing we met with Tim. he was a doll,just a sweet gentlemen that wanted to make sure our stay was the best."
Vacation Palm Springs Home: Escape du Soleil
"The Property was exactly as advertised. The backyard was very private, had a great bbq, the pool was perfect and pretty, there were plenty of chairs for 6 girls to lounge on, the kitchen was up to date and fully stocked with everything we needed to cook, and the bedrooms were all very big with private bathrooms. With 6 girls in one house, you would expect bathroom and counter space to be a problem, but that was not the case with this house. It was great! I spoke with Portia and Sergio, who were both very helpful when I was booking, as I had tried to book another property that filled up and they helped me out with Poolside Terrace."
Vacation Palm Springs Home: Poolside Terrace
"I loved the set up of the property, but it was unforuntate that so many things needed to be repaired - Broken refrigerator, sink, toaster, blinds, sliding glass door. Also, it would have been great to have more towels and toilet paper. I loved the property and want to rent it again in the future. It just needs a little TLC and a few repairs. Just make sure guests are informed of the start time for sprinkers. We had wet cell phones, Ipod's purses... They shouldn't go on at 8pm."
Vacation Palm Springs Home: Warm Sands Private Retreat
"This house has a beautiful lot and lots of room inside. The floorplan is good and the dining room can seat 18. The master bed/bath is enormous and the linens on the bed were great. The rest of the house is a bit tired and the linens could definitley use an upgrade. They also are short on wineglasses. Nicer furniture needed around the pool. A home of this caliber should not have plastic chairs/tables. Also, they need cushions for the uncomfortable wicker lounges. More amenities in the kitchen would be helpful. Need wineglasses, dish towels and better knives. reservation team was great. Be careful in the back bedroom."
Vacation Palm Springs Home: Uptown Las Palmas Estate
"Beautifully restored old Spanish bungalow with romantic and relaxing atmosphere inside and out. Justin and Sergio are great assets for your company. They were competent and pleasant during all transactions."
Vacation Palm Springs Home: Enchanted Hideaway
"Everything was very smooth from booking the property to check out. The information was clear and concise on how to get to the house and how to get in. Communication was fantastic! The one thing that I would have a complaint about were the bed matresses were very uncomfortable. Owner is adding pillow top mattress for comfort Everything else about the house was perfect for our needs. I would defintaely book another house when I come back to Palm Springs it is the perfect way to experience the area. From Reservation to check out the communication was outstanding. The staff was very professional and helpful. I aboslutely would recommend Vacation Palm to a friend."
"Overall the property was great and we would rent again if we could be guaranteed the pool heater was in working order. The main reason we took the vacation was to lay by the pool, raft around, etc. we could not do that. Note from property manager: Pool heater is now working correctly. Confirm with a property manager 5 hours before arrival that the pool heater is in fact on and is currently in the heating process."
Vacation Palm Springs Home: Sun-Time Villa
"The house was very open and spacious. The backyard was secluded and the location very convienent to downtown. Maybe a checklist of items one could bring from home to help in the kitchen would be helpful or adding more kitchen supplies. The reservation team was very helpful in making the arrangements for our stay. We needed assistance with the pool and within 1 to 2 hours we had a person, Chris, who arrived to resolve the problem."
Vacation Palm Springs Home: Midcentury Modern in Deepwell
"3 generations of family (12 adults + little ones) stayed in this home for 5 days and had plenty of room-especially outdoors. The sports court was fun, the patio and pool were large, but the hot tub really only fit 4 adults. Every bedroom is private with its own bath, which was great. Main kitchen is small for this size house, but adequate, and we mostly cooked outdoors. A wonderful time! Pool was not heated when we arrived, so we couldn't use it at all the first day. Also, unfortunately, the freezer in the 2nd kitchen didn't work (you were waiting for a part). We tried 3 blenders before we found one that worked, but there were 3 blenders to try. Portia was great! I have recommended you. And my family and I have used Vacation Palm Springs several times in the past 5 years."
Vacation Palm Springs Home: The Villa Grand
"we loved the decoration, space and being able to have our own pool, we were self sufficient, hardly went out. might move the barrel cactus away from the high traffic area,on the way out to the pool. Service was excellent, we had a problem with the ice maker and someone brought us a bag of ice while it was repaired."
Vacation Palm Springs Home: Scenic Townhouse w/ Pool
"If you need a place to unwind and relax, this is it. From barbequeing in the front courtyourd, just outside the kitchen, to floating in the warmth of the spa/pool. If you need a place to escape from the world, this is it. I can't think of anything that would've made it better. Everything was explained had handled wonderfully. The reservation process was simple, and the instructions were easy to follow."
"Everything was ready for us when we arrived. Pool heater was on, excellent neighborhood, lovely home. The kitchen cabinets were hard to open but by no means did this alter the experience at all. Great service, Thank you!"
Vacation Palm Springs Home: Waterfall Oasis
"Well equiped. Well mantained. Pool and garden taken care of on a regular basis. Pictures on the internet showed exactly what the house was like and what to expect. Some type of answering machine to take messages when we were out would be helpful addition. Information was exact and the service was friendly and concerns addressed."
"We really enjoyed the cleanliness of the house and pool. The home has lovely fruit trees. The location is great. The privacy and quietness was much appreciated. Etc, etc etc =) Check the bathroom, as the toilet does move a little (it works properly) and the faucet is not installed correctly."
Vacation Palm Springs Home: Casa Linda Vista
"The home has a great pool and it's in a quiet neighborhood. The home would be improved by installation of HD TV in living area. The coffee machine and the A/C need attention. The tiles in the house need a thorough cleaning, as well as the barbecue. The coffee machine and A/C are working properly. We apologize for the of the barbecue and indoor tiles and these items have been addressed. - Tim in property management"
"The home has great decor and comfort with a lovely pool and jacuzzi. There is not much that needs improving. Better explanation on trash - we could not find containers? The freezer needs attention as well as the DVD player in the living room. The property does not need containers as trash pickup only requires bags to be set on curb. The DVD player and freezer issues have been addressed. - Nate in property management Reservations and property management were great, very helpful."
"We really liked the open floor plan. And the kitchen!! The pool and hot tub heating instructions need to be updated. The dishwasher buttons were hard to read. The TV instructions need to be updated. Lastly, the pool skimmer net is in disrepair. Instructions for pool heating, entertainment center and dishwasher are being updated. The pool skimmer has been replaced. Thank you for your feebdback. - Chris in property management Cesar was great and helped us find this house! I can't remember who else we spoke to but all were extremely helpful."