"This was our second time staying in this home and it was as wonderful the second time as it was the first. Our family ranged in age from 17 to 70 and all loved it. There was nothing that any of us could have asked for, the house is perfect! I wouldn't change a thing. As always Nate was wonderful."
"Condo was very nice with everything we needed. loved the view and the privacy and enjoyed the pools. The only thing lacking was a sufficient supply of kleenex and toilet paper in both bathrooms. I ended up purchasing some for both. Everything else seemed adequate. Every person I dealt with from making the reservation to the time we arrived were very professional and helpful. Great customer service! Without any hesitation I'd recommend Vacation Palm Springs."
"As reflected above, the outdoor setting and facilities were excellent. The pool and spa were new. The fruit trees supplied breakfast every morning. The two tables were thoughtfully placed for sun and shade. The mountain view, while not spectacular, was quite nice. The inside however needs work. The furniture (with exception of mattresses) was mismatched and uncomfortable. The light for reading was inadequate. The organization of the house was absurd - the media room wtih large tv accessable only thru the master bedrrom and bath or from outside. Two bedrooms - more properly called maids' quarters were accessible only thru garage or a service walkway. Indeed in the "for sale' brochure, but not online rental description, they are described as maid's quarters. The living room, which we never used is dark and poorly lighted. The kitchen, however, is well equipped, easy to use with very nice appliances. We found the garage unusable. A post in the center prevents opening car doors and washers and dryers take up space. The property was for sale while we were there. Our feeling was that maintenace had been let go by people who were primarily interested in selling the place. It needs refurnishment, at a minimum. Also, we think it properly should be advertised as a 3 bedroom house. When we arrived at the house, there were numerous problems: the heating system needed repair; the pool cycle ran 24 hours instead of 8; the spa needed a new heater; 2 toilets needed repair; 2 phones were unusable. Your property managers responded quickly to all these matters and eventually all was put in working order. Nevertheless, it was a nuisance to spend vacation time dealing with the stuff you leave home to get away from. We were pleased with the service of your agency. Your managers did their best to remedy the various problems we encountered."
Vacation Palm Springs Home: Old Las Palmas Elegance
"We arrived not knowing what to expect with no past experience with "Vacation Palm Springs". Inside the house it was the perfect temperature and it was spotless. The back yard was beautifully manicured and the pool and spa temperture were perfect to just dive right in. The beds in this house were the most comfortable beds away from home that I have ever experienced. The house was equipped with everything needed to have the perfect vacation which is what we had. I will be back for sure! I can't think of one thing to improve on. Everything went very smoothly with the reservation team."
Vacation Palm Springs Home: Poolside Terrace
"Everything about the renting process & the house itself was great. The renting process was quick & simple while the house was immaculate. Portia from the rental company office was a pleasure."
Vacation Palm Springs Home: Escape du Soleil
"beautiful and modern home with all the updated conveniences in a quiet neighborhood with privacy. enjoyed lounging in the pool by day while using the outdoor BBQ and soaking in the jacuzzi in the evenings with the outdoor fireplace going. Might be good to have more cookware. The mattresses were super firm and it could use some new sheets in the Master. The Vacation Palm Springs team was extremely polite, courteous and responsive."
Vacation Palm Springs Home: Las Palmas Rose House
"Great neighborhood. Convenient to everywhere. Home needs electricals updated. Have rented this home 3 times. Very comfortable and well kept except the time when someone forgot to pay the telephone/Internet connection fee and we had to go to Palm Desert late at night to use the internet Nate is always the best. Very knowledgeable about the properties and always willing to obtain more info"
Vacation Palm Springs Home: The Oscar Mayer House
"I like how everything was in the house, dishes to towels. Also, I like the interior and exterior of the house. Very calm and beautiful house. Justin helped me with all the booking. It was helpful. I would strongly recommend vacation palm springs to others."
Vacation Palm Springs Home: Palm Springs Midcentury Zen
"We loved the view on the mountain, the interior design, the use of white, the kitchen: double fridge & double dishwasher perfect for 16. We loved the king size beds and the beautiful renovated marble bathrooms. The service was good, Justin was really helpful. We definitely would recommend this company, and we would also recommend this house."
Vacation Palm Springs Home: Mountain Palm Oasis
"We liked the outdoor space and the layout of the bedrooms. The home has many sharp edges & corners: The tile window sill in shower is very sharp, a few furniture pieces have sharp corners, and the living room steps are awkward. Our experience with reservations was great; however, we think it would be helpful to have the houses rated for baby/toddler friendliness. (this one maybe not.)"
Vacation Palm Springs Home: Style
"Spacious and clean home. Great kitchen! The bathroom tub did not work. Also, glass was found in the pool. The spa and heater acted up during our stay. The tub has been repaired and the pool heater is working properly. We are very sorry to hear about glass in the pool. It has been drained and thoroughly cleaned. Thank you for notifying our property management team of these issues and Thank you for the feedback! - Tim in property management"
Vacation Palm Springs Home: Upscale Luxury Tuscany
"The property was real nice. Great bedrooms, and kitchen. Very nice pool. Plenty of towels and kitchen supplies. Really fantastic! Only one suggestion to be honest; Lights for outside. It was really dark at night next to the pool. Nate was absolutely amazing. I also spoke with Justin and Sergio too and they were wonderful as well. I have recommended you guys to a few of my friends for this summer!"
Vacation Palm Springs Home: Style
"Spacious, cool, lots of light. Lovely decorations, very comfortable and relaxing. No room for improvement. There was no hot water in the master shower. This item has been resolved. Thank you for letting us know. - Tim in property management Our experience with the VPS team was perfect."
Vacation Palm Springs Home: Canyon South Vacation Villa
"The home has a great backyard space. It's equipped with a nice, big kitchen and open floor plan. Nicely sized bedrooms. 3rd Bathroom should have been described as small, and as being located at the far end of the home. The setup wasn't appropriate for the third couple in our party. The garburator backed up on us. The kitchen counter should be replaced. The sliding patio doors needs to be repaired to slide properly. (The garbage disposal has been repaired, as well as the sliding doors. Thank you for your feedback - Tim in property management) Property managers were great. We only had to call once as we were leaving re: the garburator."
Vacation Palm Springs Home: California Mission
"The house was very clean and decorated beautifully. The rooms were very comfortable. The neighborhood was well kept and quiet. The pool and spa were clean and we enjoyed both very much. The house was fully equipped with linens/towels and the kitchen had everything needed to prepare meals. I can't think of anything that we needed that wasn't there for us to use. Sergio was very helpful in sending me properties to review for our stay."
Vacation Palm Springs Home: Sun Salutation
"We arrived at the house to find everything in order. The instructions were perfect and we had no problems getting in. The grounds of the property were really nice and our two chihuahuas Alex and Toby loved running around in that private well maintained yard with the pool and a great view of the mountains. While we were there we found that the dishwasher no longer worked. It only took one call and within two days they installed a new machine. The house was very comfortable and made us feel at home. The kitchen is well equipped and there are plenty of bath towels. They could use a few more kitchen towels. That big washer and dryer in the laundry room certainly came in handy too and the fact that the house is totally pet friendly made our stay even better. All in all, our stay at Tres Palmas was terrific. This was our first time renting a vacation rental and we're already planning another trip back in the fall. The reservation team was extremely attentive to every need and no question was too insignificant. The entire team was always ready to answer my questions. Thank you everyone at Vacation Palm Springs Rental!!"
Vacation Palm Springs Home: Tres Palmas
"Beautiful, private dwelling with up to date appliances and electronics in a lush oasis setting. Got all the information on entering the house ahead of time for easy "check in". The property was great as was the total experience. I called Portia to get a phone number for a taxi service which you might consider adding to your list of resources (in the home). Chris stopped by the house before the checkout date. Both were very friendly and professional."
Vacation Palm Springs Home: Poolside Cottage Retreat
"Contemporary townhome with current, trendy fixtures. Mod decor. Private pool and spa a huge plus. Need a button somewhere to shut off the wind. Otherwise property very well kept. On arrival we found one of the blinds broken and a screen off its track, but we were able to repair both rather than call it in. Sergio and Iris were very helpful on getting the spa heat activated. ** Owner has upgraded blinds ** Online and fax transactions very smooth. Very friendly staff when talking before and during trip."
Vacation Palm Springs Home: Stunning View Townhouse w/Pool
"The condo is near the intersection of two major Palm Springs streets so it is easy to drive anywhere. It is also convenient to walk to restaurants, grocery store, library, coffee shops. The place is quiet at night -- the incessant leaf blowers used by the gardeners got old but the grounds are well kept and the place looks nice. The condo is well furnished altho the furniture and carpets could stand to be cleaned. We got busy and washed windows, swept decks and wiped down walls so we felt better about the place. Even so we had planned to rent the place again for 2012 but it has been rented already by someone else. We felt the place could be cleaner. There are several things broken at the unit which we mentioned on the check out form left at the condo. We had an issue securing a pedestrian gate key but that was quickly resolved. Staff treated us very well."