"Our experience was great! Once the service man came to show us how to use the BIG screen TV and Blueray player (new batteries in the remote), we were so satisfied. Wonderful pool, wonderful house, wonderful weekend. The trash cans out front were inconvenient and I think it would be better if here was a trash can somewhere around the pool area. Nate was so helpful and accommodating and we always love Justin. I believe it was Tony that came to fix the lock on the sliding door. Thank you."
Vacation Palm Springs Home: Sunny Elegance
"The property is gorgeous - beautifully decorated in mid century modern style. The kitchen is very well stocked with nice cookware and dishes. With it's spralling layout, it boasts two seperate living areas. The master bedroom oozes romance. The outdoor area boasts plenty of lounge chairs and a tree baring the most delicious grapefruits we've ever eaten. We loved this property and can't wait to return to it. Perhaps a larger outdoor dining table to accommodate the same amount of people as the home sleeps. Every person we dealt with in the company was a delight. Portia worked quickly to send and process our paperwork. She was very friendly and helpful. Our property manager, whom I think was named Nate, was completely on top of things - answering his phone after hours and coming over to assist us when we couldn't figure out how to operate the water feature."
Vacation Palm Springs Home: Waterfall Oasis
"This home was perfect. We had 14 people for a mini family reunion. Everyone had their own space and bathrooms. The common areas were large with plenty of seating and the kitchen was very well stocked with dishes, glasses, pots and pans. Lots of towels! 2 Dishwashers was a lifesaver. The yard was so private and so much seating. It was like our own private resort. It really was perfect. Portia was great to deal with! Very friendly and efficient. We only had one problem with a window and they sent someone that same day."
Vacation Palm Springs Home: Movie Colony Villa - 7 Bedrooms
"Very clean, nicely decorated, everything was available and worked properly. a beautiful home that matched description and pictures on website. Smooth reservations and a nice discount for being a past customer. had to call manager and they were right there to answer our questions. This is main reason we like to book through Vacation Palm Springs as we know everything is handled!"
Vacation Palm Springs Home: Las Palmas Rose House
"Great pool, interesting bedroom accomodations. We were awakend weekday mornings at 7:30 by the construction equipment next door and got choked out of the pool area by thick dust during the day. While i know that is out of your purview but you should discount those days that they are building next door. Your folks were very nice."
"The pool and outdoor amentities are a major attraction here. Also, since we have numerous visitors, having private bathrooms for each bedroom was a real plus. We ended up communicatng with the owner mostly, and he was VERY helpful and in fact became friends. I liked my contact with your people. When we arrived we couldn't get in, and one of your guys was there in a flash to help."
"an amazing home that suited our family to a tee. enough room for all of us to have our own space beautiful decor. I am a clean nut even on holidays and would have liked a swifer duster and floor swifer to be provided. absolutely amazing service from everyone. will definately recommend to all our friends. will recommend (and have already done so) to all my friends."
Vacation Palm Springs Home: California Cosmopolitan
"I liked the coziness of this house as well as its large kitchen/family room. There were some minor issues and they weren't really issues at all, just learning how to do it right. Vacation Palm Springs Staff was very professional, courteous, and helpful and helping me take care of those issues. I also liked how the house wrapped around the pool/spa area which made it very convenience to get outside and enjoy the beautiful backyard and palm springs weather. Another great thing was the house is litteraly two blocks away from grocery stores, starbucks, banks, fast food, and restaurants. I will definately rent this property again. Oh, one other small issue was the airport is sort of nearby so you'll get the occassional sound of a plane taking off but its not a busy airport so you'll hear it about 4 or 5 times a day only if you're outside. Sergio was the rep who helped me book my reservation. He was very polite, patient, and helpful when it came to locating the right property for me at the right price. Tony, stopped by the house to help me figure out the outdoor lighting and was very nice and helpful. Again, Vacation Palm Springs definately has their stuff together and are very professional and helpful."
Vacation Palm Springs Home: Sun Salutation
"Good layout, beds need updating The bedrooms are well laid out. Kitchen is well stocked. The barbque igniter needs to be replaced. Some of the beds need updating. The homeowners have responded and these items are being updated - Scott in Property Management Property manager promptly attended to our call and helped with the operation of the pool."
"Clean, open, nicely appointed contemporary decor inside and out...very welcoming and comfortable... Please see the completed Comment/Feedback sheet in the rental binder. The customer service was excellent!! Cesar and Sergio were very nice and helpful."
Vacation Palm Springs Home: Hollywood Flair Townhome
"A beautiful and historic property. Very well equipped, great privacy and a very cozy warm feeling. We will be be back for sure. A memorable vacation, beautiful home, close to everthing Service was great. Thank you. Everything was handled without any problems. We always look forward to the Villagefest on Thursday nights in downtown Palm Springs"
"What a fabulous house! We loved all the different areas, really made it feel more like a mini resort with lots of activities and places to explore. We especially loved the fire pit and benches in the evening, the awesome outdoor dining area in the back made us feel like we were transported away to a cool restaurant, and the outdoor chess is a really cool feature! Perfect house for a larger group of friends or several families with small children. The three bungalows outside provide a lot of privacy. Great layout! What to improve? Move BBQ to the back by the outdoor dining table. No martini glasses in this house, despite management assuring us that there would be at least 12. There were instead 24 wine glasses. Small prep bowls would be nice to have in the kitchen. Portia was great in assisting with the reservation. Thank you! This is the 3rd house we have rented with Vacation Palm Springs and have been very happy!"
Vacation Palm Springs Home: Poolside Las Palmas
"Everything was great. The house was clean and very well equipped. There were plenty of pots & pans, glassware and plates. The pool was really nice and there were plenty of towels. We had a great family get together and would love to do it again :) I think when both showers are being used at the same time, the master bathroom doesn't get very hot, but when it was being used alone it got very hot. Sergio was very helpful and I appreciated being able to book the house the day before we got there. Everything was very easy and we would definitely use Vacation Palm Springs Vacation Rentals again."
Vacation Palm Springs Home: Mor-Sun
"I think the home would really benefit from new carpet in the bedrooms and a different rug in the livingroom. I think there should be better toiletries in the bathrooms other than just mini soups (motel style). Home is in need of new carpet in every bedroom. Rug in livingroom is ok but not up to par with the decor."
Vacation Palm Springs Home: A Place in Time
"The house was very spacious and laid out well. It was kid friendly and comfortable. The pool was very nice for what we needed. The pool hadn't been cleaned yet when we arrived on Thursday, but when a call was made to the office, someone was sent to clean it. Some of the kitchen cabinets did not open well, or bumped into the ceiling when opened, as well as the kitchen sink sprayed everywhere. Additionally, I would recommend putting a door on the master suite's bathroom, as well as adjusting the height of the sink in that bathroom (if possible). A shorter person (I am 5'2") has a very hard time utilizing that sink for washing their face/hands, brushing teeth etc. But overall, I would recommend this house to friends looking to stay in the area. Per my review - I would address some of the kitchen cabinet issues (they would open right into the wall or ceiling), adjust the kitchen sink's spray/pressure, lower the master bathroom's sink, as well as add a door to the bathroom there. Additionally, the outside lights were very difficult to find. I would suggest leaving a note somewhere in the check-in material instructing where they were. I don't believe all the outdoor lights were working either. I believe I spoke with both Nate and Justin in the office regarding having the pool cleaned. They both gave prompt responses about why the pool was dirty (windy the day prior) and sent someone over to have it cleaned. After that the pool remained in good shape."
Vacation Palm Springs Home: Modern Oasis
"It had all the amenities we wanted! Great set up and close to downtown Palm Springs. Give specific instructions for renters on how the pool and spa work. They were general instruction but not specific for this home. The BBQ light was broken and we had to use our own flashlight to see to BBQ at night. They were very helpful and quick to fix any problem. Thank you!"
Vacation Palm Springs Home: Elements of Style
"the house was older but very well maintained. If fit the needs of our group and we would definitely use it again. all of the folks in the group thought it was excellent. I received all the necessary information in a timely manner prior to my stay."
Vacation Palm Springs Home: Summerly Way
"A beautifuly decorated gorgeous home. We had the best time relaxing and lounging by the amazing pool. We couldn't have asked for a more perfect environment. Our suggestions are stay as long as you can. Just a lovely home. They like to blast their radio very loud. It was a bit annoying. Portia is such a pleasure to work with she was very informative. I believe on departing we met with Tim. he was a doll,just a sweet gentlemen that wanted to make sure our stay was the best."
Vacation Palm Springs Home: Escape du Soleil
"The Property was exactly as advertised. The backyard was very private, had a great bbq, the pool was perfect and pretty, there were plenty of chairs for 6 girls to lounge on, the kitchen was up to date and fully stocked with everything we needed to cook, and the bedrooms were all very big with private bathrooms. With 6 girls in one house, you would expect bathroom and counter space to be a problem, but that was not the case with this house. It was great! I spoke with Portia and Sergio, who were both very helpful when I was booking, as I had tried to book another property that filled up and they helped me out with Poolside Terrace."
Vacation Palm Springs Home: Poolside Terrace
"I loved the set up of the property, but it was unforuntate that so many things needed to be repaired - Broken refrigerator, sink, toaster, blinds, sliding glass door. Also, it would have been great to have more towels and toilet paper. I loved the property and want to rent it again in the future. It just needs a little TLC and a few repairs. Just make sure guests are informed of the start time for sprinkers. We had wet cell phones, Ipod's purses... They shouldn't go on at 8pm."
Vacation Palm Springs Home: Warm Sands Private Retreat
"This house has a beautiful lot and lots of room inside. The floorplan is good and the dining room can seat 18. The master bed/bath is enormous and the linens on the bed were great. The rest of the house is a bit tired and the linens could definitley use an upgrade. They also are short on wineglasses. Nicer furniture needed around the pool. A home of this caliber should not have plastic chairs/tables. Also, they need cushions for the uncomfortable wicker lounges. More amenities in the kitchen would be helpful. Need wineglasses, dish towels and better knives. reservation team was great. Be careful in the back bedroom."
Vacation Palm Springs Home: Uptown Las Palmas Estate
"Beautifully restored old Spanish bungalow with romantic and relaxing atmosphere inside and out. Justin and Sergio are great assets for your company. They were competent and pleasant during all transactions."
Vacation Palm Springs Home: Enchanted Hideaway