"The home is bright and comfortable, with a great pool. The home needs info about the location of the switches for the pool lights and spa jets. The home did not have dish towels. The TV in the living room.. it doesn't work. The trash disposal info is too vague, where is the designated area? The home needs more plastic ware for pool. The iPod dock should be replaced. At least tell people ahead of time if it's for older iPods. I could have brought an older iPod if i knew. The ceiling fan in the master bedroom is broken."
Vacation Palm Springs Home: Mesa Midcentury
"We liked the home's clean accommodations and the great service. There were a few missing blinds. The blinds have been replaced by our maintenance personnel. Thank you for tee feedback! - Nate in property management Sergio and the property management team were excellent."
Vacation Palm Springs Home: Old Orchid Tree Villa
"The home has a very nice sized pool with a deep end. We spent most of our time around the pool and patio. Quiet neighborhood and complete privacy. The sofa location in the living room could use a floor lamp to invite reading at night (in the evening). The door locks could use some WD-40 or lubricant to ease getting the key in and out. The hallway bathroom toilet tank could use adjustment - when it has been flushed and the tank fills, it runs for 30 - 0 seconds before water shuts off. The keys have been replaced and are now working properly. The bathroom plumbing is working correctly. Thank you for your helpful feedback. - Rick in property management Cesar was courteous and handled my reservation expeditiously."
Vacation Palm Springs Home: Racquet Club Estates Alexander
"We had a great weekend - perfect location to house both grandma and a toddler for the weekend. The yard was great for a kid, the pool and spa were easy to figure out how to use and the perfect temperature. The house was clean, charming and quiet with a beautiful view of the mountains, and a short ride to downtown. The reservation team and property managers were very friendly, very accommodating and quick to respond. Thank you for being available on the phone and in person when needed, and for your friendly attitudes."
Vacation Palm Springs Home: Alexander Pool Villa
"We enjoyed the privacy and comfortability of the home. The pool was the perfect size and the kitchen was well stocked (I love to cook and did so with no issues 3 meals a day for a week)The tempurpedic mattresses were a plus too since that is what we have at home. Overall it was a wonderful experience and we look forward to visiting again! Sergio and property managers very kind and helpful!"
Vacation Palm Springs Home: Stunning View Townhouse w/Pool
"Excellent floor plan for 5 of us gals. Liked the very secluded back yard with a 12 foot hedge all the way around. Kitchen is well equipped, plenty of beach and bath towels, beds were comfy and we enjoyed the great room and pool as well. Wish there was a IPod docking station with speakers, having the CD and Radio player in a closet in the bedroom a bit inconvenient. Better signage regarding the BBQ as it didn't light easily and I had to call the property manager, also a sign posted near the thermostat regarding leaving the temperature at 76 degrees. There was a sign buried in the binder but not signed anywhere else. Outdoor furniture needs to be updated, the cushions were small, old and didn't fit the furniture which was weathered and cracked. Not a deal killer, but with new furniture the place would be a 10+ for SURE! Reservations went smoothly, property managers were very responsive as well."
Vacation Palm Springs Home: A Place in Time
"This home was a perfect get away oasis. The grounds were so beautiful and peaceful. A great home for multiple couples with entry to the pool area from many points. It was warm and welcoming in so many ways. Thank you for sharing this home."
Vacation Palm Springs Home: Uptown Las Palmas Estate
"This was the first time I hosted an event using Vacation Palm Springs and it couldn't have been any better! It was so easy and the house had everything we needed! It was truly a great experience and I can't wait 'till next time! Sergio was very helpful with during the reservation process! We didn't need to contact anyone during our stay, it was perfect!"
Vacation Palm Springs Home: Lucky Sun
"Very relaxing, private home. Good location to downtown. Adding some directions on shower faucets and light switches would be a plus. Sergio went above and beyond in fiinding us a place to stay after another property became unavailable."
Vacation Palm Springs Home: Movie Colony Private Retreat
"Pool was great. House, especially the kitchen, had everything we needed including pool and bath towels. Plenty of seating inside and out and plenty of parking. Kitchen had everything we needed; however, that left very little room to store the food products we brought in. Consideration could be given to replacing the mattresses in the court side bedrooms.Room darkening shades in 2 bedrooms off the sports court plus the bedroom off the patio would be helpful. Additional light needed in dining room. Note from property management team: Thank you for the excellent suggestions and feedback. We will work with the property owners to implement your thoughtful suggestions and make the improvements you mentioned. I did everything online. Did not contact nor talk to a team member. I did meet Judy, the gardener, who was accomodating (we had a slight plumbing problem) that was resolved."
Vacation Palm Springs Home: The Villa Grand
"It was beautiful, modern, clean and easy to locate. A map of the complex would have been great to show us where the simming pools were located. Justin in reservations was knowledgeable, efficient and very kind. I've already told several and we are already looking at weekend for all us grl to go back. It was very nice!"
Vacation Palm Springs Home: Via Puerta Azul Vacation Villa
"Very nice to take a family vacation here, it felt like home! Pretty much everything we needed was there just to enjoy and have a good time!!! As we arrive the pool wasn't clean but once we made the call the service guy was front of the door about 20 minutes. You all took care of us good, Thank you!!!"
Vacation Palm Springs Home: Palm Desert Modern Villa
"Well maintained property with lovely amenities. Our family of 14 spent much of each day playing in the pool and enjoyed cooking together at night Would have appreciated more paring knives, a colander, etc. for cooking purposes. The Team at Vacation Palm Springs was superb! I was even given "real time" telephone directions when I was unable to find the property!"
"Beautiful backyard pool and jacuzzi area, including a new fire pit not seen in the photos -- very private and quiet and a great place to hang out during the day and evening. The home is very clean, comfortable, well appointed and layed out. All three bedrooms have their own ensuite bathroom which is perfect! Everything is also very well labled and the kitchen and bathrooms are well stocked. The only thing that is missing is an indoor garage (vs. the carport.) We had high winds during several days of our stay, and realized that the hot water heater pilot light had been blown out, so we were out of hot water on Saturday at about 8, called in the Sunday am to get it fixed and it took a bit of time to coordinate someone to figure it out, but it did. The pilot light went out two more times again, but now that we knew what it was, were the heater was located, how to unlock the door, we lite it ourselves. It would be nice to inform renters that it's a frequent issue during PS high winds. But I would also look into fixing the issue so the wind can't get to the pilot light. I also recommend not having the gardening team come on Fridays, with an early check in, they were there doing major work in the backyard area, and many people come in on Fridays. Also, the pool guy arrives early on Monday. It would be nice to know the maintenance/cleaning schedule. The Vacation Palm Springs team is always incredibly accomodating, helpful and professional. It doesn't matter who you speak with, they all go over and above to help you find the right property and to make your stay enjoyable. Thank you Sergio for helping me find a perfect property! Yes! I recommend this company all the time. The homes are all well described and the photos show you exactly what to expect when you get there! I would recommend all of your homeowners to mention if their bedrooms have ensuite bathrooms, it's a great selling point for renters). The service is great and friendly and sooooooo much more convenient to have the key in a lock box vs having to go to an office to check in and then go to the house. It's great to be able to go directly to the home."
Vacation Palm Springs Home: Perfect Retreat in Central Palm Springs
"The house was perfect in every way. The rooms were comfortable, the pool is gorgeous and we loved the outdoor shower. The house is actually more beautiful than the pictures on the website show. We were very pleased. Use of the television and dvd in the living room was a bit confusing on how to use. The reservation team (we worked with Portia and Sergio) were great to work with. Answered all our questions and were prompt in their responses."
Vacation Palm Springs Home: Villa Via Napoli
"The house was perfect! We were surprised to find high quality furnishings, decor & appliances. Everything was clean & well arranged. The backyard was bigger than we had imagined. It was perfect! Cesar was super helpful - we called the morning that we were supposed to leave to arrange to extend our checkout."
Vacation Palm Springs Home: Alexander Poolside Getaway
"The Sunburst condo is beautifully decorated, with fun art(a giant sized version of the Mona Lisa is one example), perfect scale casual furniture,and a deep soaking tub in the bathroom. There are luxury toiletries and although I didn't cook, the condo offered every kitchen item, including tiny Japanese serving dishes, one could need or want. I hoped to extend my stay in the quiet, secure, condo. However it was booked. I know why. When I come to Palm Springs, and want a place nicer than the luxury hotels, I plan to stay at the sunburst Condo. I refrigerator makes a lot of noise. I discovered later that the condo offers a gym at the club house. I would have used it had I known. Your staff were very helpful. I had trouble the first night getting in the gate, I believe Nate helped me, by calling back immediately with suggestions to solve the problem. I have been telling everyone about it since I stayed at this property. It reminds me of the Parker resort and a little like the ACE Hotel. But more economical, and quieter and secure."
Vacation Palm Springs Home: Sunburst Modern Condo