"The place had great landscaping and decor. The kitchen shelves need to be repaired. The home needs more outdoor lounge chairs and just more improved outdoor furniture. There are wiring issues outside. Also, the ice dispenser was not working correctly. Thank you for your input and suggestions. The kitchen shelves have been replaced and the ice maker was reconnected as it had previously been unplugged. - Marc in property management Our experience here with reservations and property management was very good."
"Open floor plan - perfect for our family. Well stocked kitchen, plenty of towels. The road noise is definately there, but when kids are in the pool you don't notice it as much. Could have used a screw driver to fix a loose door knob and a flashlight would be good for the pool equipment at night. Spoke to Justin & Nate prior to the visit. Both were helpful in different ways. Met Chris on departure & really liked him, as well. The staff I spoke to gets 5 stars."
Vacation Palm Springs Home: Casa La Mesa
"The property was immaculate condition, very well appointed, designed, & furnished. The kitchen had everything under the sun. Many places to sit, relax & chill out. We will rent this property again... Might add HBO to tv channels. Service great as always..."
Vacation Palm Springs Home: Ultimate Midcentury Oasis
"Great view and location. Everything we needed was provided. Would rent again. Suggestions for improvement: Latches on the screen,new wheels on the bacony doors to slide better,a new barbecue,flat screen tv's. I was told that the HOA costs include a cable box to receive the premimum channels at no extra costs which they did not have. We talked to the agency about an umbella for the balcony, screen door would fall, shower head did not work properly and barbeque did not have a can to catch the drippings that was on the bacony deck. All these items were corrected in a timely manner that satisfied us. We'd recommend Vacation Palm Springs because of the quick service."
"Very nice home, fit our stay perfectly, could walk to coffee with a K easily... Clean and pet friendly. Backyard with pool was freat with great view of mountains... Maybe more comfortable chairs to sit on, kitchen, family room and even patio chairs could use an upgrade to a more comfortable level.. Service: Everyone was great... Thanks.."
Vacation Palm Springs Home: Sun and Fun Vacation Rental
"This house was perfect for our family get away. Plenty of room to spread out for privacy. The pool was wonderful, which we spent a lot of time in. Each couple had their own bathroom. It was clean and neat. It was a perfect house for a family. It was withing walking distance of downtown. I just can't think of anything I would change. Everything was perfect for us. The only thing that was a little bit of an issue, was the toilet in the master bathroom. We needed to manually flush it, but not a big deal. You might want to take a look at it. My husband would have fixed it, if he would have had a pliers. I would definately recommend this house to a friend. It was perfect in every way."
Vacation Palm Springs Home: Movie Colony Private Retreat
"The location of the house was perfect - close to the mountains, in a beautiful neighborhood and minutes to town. The open floor plan was great for a family reunion and there were plenty of bedrooms. The kitchen had everything we needed to prepare for great BBQs and we enjoyed the pool each day. Everything we needed was at the house- there were plenty of towels and sheets. We would definitely come back in the future for a family gathering. The directions we received for entry into the house were easy to follow and all the binders helped us navigate the workings of the house. From beginning to end, it was an easy process and Justin was great. I would recommend Vacation Palm Springs.."
"This is the second property that we rented and compared to the last one we rented this one gets only three stars. The property is nice but I think the cons are what made us give it only 3 stars. Pro's nice backyard, pool area and fire pit (didnt use to windy). Nicely decorated for the style of the house. Loved the windows in the livingroom/kitchen area. Very bright and nice. Master bedroom/office was big. Has own access to backyard area. Now for the cons: located on a major street, which not a big issue but can be a no no for some people due to traffic noise, also under direct flight path from airport, so very noisy airplanes when outside, didnt notice it from inside the house. If there is wind (and there was lots of it when we stayed) the backyard orientation offers no protection from wind. Owner did not let us use garage so we were unable to put our car in. No curtains in bedrooms so be prepared to wake up at 6:00 am. Dinnin area too small for 6 people, we could not all eat at same time to chit chat. Maybe ask owner if they would allow use of garage. That was a big disappointment, especially since on a major street, and for summer time when cars heat up. Also add curtains to top windows in bedrooms in case guests want to sleep in. Nice windows but to much light comes in at 6 am. WOuld also recommend letting guests know of issues with property (no door) ahead of time before reserving. Sergio was great and effiecient. Had not problem. He was very nice and friendly!!! Dont remember who i talked to when I had an issue with the missing door in the master bedroom. there was only one bathroom Big inconvenience. It was as if there was only one bathroom. The door had been damaged by a previous guests and has been replaced, Scott in Property Management "
Vacation Palm Springs Home: Sunsplash
"Movie Colony is a great location and was wonderful for a group of our size. We cooked at home every day - the kitchen was great and was well-stocked with basics. The pool was perfect - we spent a LOT of time in it but there was never a problem with the heating or the cleanliness. We loved our house and if we have another group this large would absolutely stay in it again. There were some times we wanted the home a bit cooler but could not turn thermie past 76 per the instructions. It seemed to not cool super great in a couple zones of the house. This was totally liveable though. Everything went very, very smoothly."
"My family (wife, teenage daughter, son, and I) loved the Tuscan Villa. It's a private oasis with wonderful views to go along with the great pool and jacuzzi. The home is so close but just far enough away from the main street (few blocks) that heads into downtown Palms Springs, making it seem secluded but everything is easy to get to. And practically right up against the mountains, making for beautiful views. It's clean and has everything you need. I'd really rate the Tuscan Villa 4.5 out of 5.0 stars. The grill is great for bbq'ing, the entertainment room has a 70-inch television, the home is inviting, and the yard is AMAZING with beautiful trees, plants, soft green grass, lemon trees, pool, jacuzzi, resort-style outdoor furniture, and veranda areas for shade & cooking. Almost never the case, but my children are already pushing me to go back and making the Tuscan Villa their choice over Disney. :) The television or equipment in the entertainment room could probably use a little up-dating OR "at least" make sure the presets for the audio equipment are OKAY. While I've worked with A/V equipment in a professional context forever, it was difficult to make the sound work (sound right) for my kids and the television was a bit dark, Arranging our stay was convenient and getting in touch with property managers while we were there was quick & easy. Even better that we only had a quick call or so with NO problems at all with the property."
Vacation Palm Springs Home: Palm Springs Tuscan Villa
"The backyard was like our own private oasis. The palm trees and overall landscaping were magnificent, adding to the ambiance. Most of our time was spent outside. We found the operation of the spa was very simple. The trick was waiting a little bit to make sure it was on. It actually heated rather quickly compared to some that we've used. The feel of the house was beautiful and peaceful and we loved the decor. The biggest problem was it was dark and could have used better lighting, especially in the master bedroom. But, since we spent most of our time in the beautiful backyard, it wasn't that big a deal. Everyone we dealt with was extremely nice, accommodating, and made us feel welcome. It helped set the mood for the whole week to be welcomed so positively."
"Great yard and pool area, perfect for cooking and BBQing. The house comes with plenty of towels and ammenities. The pool cleaner guy rules. Better directions on how to work the pool/spa would be helpful. It's a little confusing with having to change the direction of the pumps if you don't know what your doing. The minimal service we needed was great. We could always reach someone when we had a question."
"As a vacation rental landlord myself I have to say that I have never seen a home that had everything that you would need or want to entertain large numbers of guests. It is clear that the landlord has thought through what anyone could need to entertain their guests in this beautiful home. There are 12 pc place settings of dishes and glassware( both china and plastic for poolside) as well as silverware including full sets of steak knives, serving dishes and plenty of high quality cooking utensils,truly a gourmet kitchen. This home is fully stocked with the necessities to prepare and serve fine food to large groups of friends,family and guests. I also appreciated that each suite/bedroom were fully stocked with extra towels (both bath and pool) and linens so that you could be generous with your guests and not spend your time in the laundry room. The staff at Vacation Palm Springs: All were very professional, attentive, polite and willing to please."
"The outside of this property was gorgeous and our stay was comfortable. The interior was clean minus the occasional wet dog smell in the master bedroom, and the airport is literally behind the home. If you're looking for a quiet and relaxing getaway, you might want to reconsider a different location. It was also very windy. The pool was a mess when we got there because of the wind. We had to call twice about when the pool guy was coming. My husband ended up doing most of the cleaning. For some reason, the location of the house was in a windier area of Palm Springs besides being next to an airport. When we drove into downtown, it was perfectly still. My review was mixed because we were really looking forward to a last vacation in the sun before our baby arrives. This place just didn't live up to our expectations but it was adequate."
Vacation Palm Springs Home: Tres Palmas
"Everything was fantastic. Living areas, kitchen, and bedrooms all large, comfortable, and tasteful. Theater was excellent extra!Pool and patio very nice and well taken care of. Service was excellent. Had small problem on arrival and property mansger was over within 10 minutes to fix."
"The place was perfect for our Coachella weekend...it was very modern and cool looking and the hot tub with the little waterful was amazing. Property managers were very helpful and prompt with responses to our questions. Definitely recommend....overall very good selection and ease of use."
Vacation Palm Springs Home: Mountain View Townhome
"Everything was great - house exceeded our expectations and the company was a breeze to work with. The house is perfect - could fit one more bedroom instead of all the living space. We had 6 people and didn't use a large portion of the house. We went to the store to pick up some things that we forgot to bring - towels, pitchers, etc. The house had everything we could need. Maybe notify the renter of how fully stocked (or not) the house is."
"Positives - Lovely house. Great helpful instructions on how to arrive/gain entry and operate everything (stereo/hot tub/fire pit etc.) Negatives - no soap in any of the bathrooms/showers and very poor/non existent cell phone coverage. Also would have been good to have large beach towels separate to the shower towels. Overall, this company is easy to use and has great properties."
Vacation Palm Springs Home: California Cosmopolitan