"This house is fabulous!! We enjoyed the heated pool and hot tub. The home has a private, well-maintained backyard with a view. We liked that it was walking distance to downtown and a short driving distance to lots of attractions. It is a large, uncluttered, comfortable house. The fruits on the trees were delicious! The reservations and property management team was great!"
"We enjoyed the pool and were accommodated well by the number of bedrooms. I think the sofa in the living room should be moved. The master bedroom sliding door did not lock Door was found locked on inspection - Rick in Property Management The shower in the master bath drains very slowly. The master shower faucet is hard to turn on or off. The toaster is not working. The reservations team was very helpful."
"We really liked the size and layout of the home. It was a great place to stay for our family vacation in Palm Springs. We could have used scissors and place mats at the property. The hot water in the kitchen went out twice. The water heater is found to be functioning property upon inspection - Rick in Property Management The reservations team was excellent."
"We enjoyed the outdoor layout of the home. Guests would benefit greatly if the homeowner had an instruction manual for the pool/spa and for the TV/DVD/stereo players. Also, the spa jets seem to get stuck or not work at all. Scott, in property management, was helpful."
"We enjoyed the privacy of the bedrooms each with bathrooms, the large family room and the large kitchen table were great for our large group. The house was very convenient to the store and hiking trails which we used the entire trip. It was a very quiet safe neighborhood. We booked online and did not really talk to anyone. The pool heater was not heating but the pool man came the next day and fixed the heat. It was cool weather the whole trip but the heated pool made it possible to swim."
"The property itself is beautiful. The condo community is well-kept, clean and easy to find. It's very close to shopping/dinner/etc. We had some issues with the toilet, but they were quickly taken care of. All in all, we loved it & we will definitely be back! We would definitely refer Vacation Palm Springs to anyone traveling to the area. This home was great & we really enjoyed our stay. We didn't want to leave!! I would recommend to leave the fitness center card-key for renters when they get there. We had to have the team search around for one...but again, it was promptly taken care of. Every time we called, we were greeted by the friendly team. Everyone we talked to (Justin, Vince & Tim) were awesome. Tim helped came over to help us with the toilet & was nice and VERY helpful! YES YES YES to Vacation Palm Springs - friendly, prompt & so easy to work with."
"Liked Sitting in the pool and/or jacuzzi while looking up at snow covered mountains. Having a perfect indoor outdoor lifestyle. Having a full kitchen set up. It really works and handles 6 people very well. Take advantage of the fire pit. It's great for winter nights. We paid in advance and everything was as promised."
"Great house for a big family. The open floor plan and easy accessible home made for a wonderful vacation. We had kids and Grandparents and everyone loved it. Very clean and warm. My 2 year old daughter told me on the last day that she really liked the house and didn't want to leave!! We all felt that way at the end of our stay. I highly recommend. Great service."
"Sunny Elegance was our Thanksgiving Away for Home retreat this year for two famlies with grandchildren and even a grandmother for good measure. Home is very well equipped in a quiet neighborhood. Flatscreen TVs w/DVD players in bedrooms helped entertain the kids when the weather turned a bit cool. Outside covered patio is like a bonus room. Great for large family gatherings. TV/DVD in the living room could use a simple instruction manual. We figured it out but only after fooling with it for about 45 minutes. Also, inform renters of the barbecue shut-off valve to the left of the bbq. It was turned off and took us awhile to find in and get the bbq going. Upon arrival the outdoor heater was out of propane but your office quickly supplied a full tank when I called. Pool heater malfunctioned but, again, your office sent out a repairman within a few hours and found the culprit (windblown tree debris clogged the pump). We've been a Vacation Palm Springs customer for many years and have always had a good experience with the homes we've rented and the personnel we've had the pleasure to work with."
"Pretty run down. there was a leak in the bathroom, a lot of lights didn't work, umbrellas were ripped, the rooftop patio was under construction and was inaccessible....later on I found out the owners had changed and that a big renovation was about to take place which made a lot of sense. The place has huge potential, hopefully the new owners can make it look like it does in the photos the place was pretty rundown and was about to go through a massive renovation. Vince was really great and always on top of our concerns. It's not like he could repair the house in a couple days but he actually found us a new, better place to move into. Unfortunately it was the day before New Year's and some of the people staying in the house didn't want to pack up and move to the new location. So we just dealt with it. Vince sent over some pizzas and a couple massages which was cool We were a little disappointed with the house, but the customer service was incredible. I have faith we will get a better house next time."
"A beautiful, comfortable and well equipped home.Private and delightful outdoor spaces.The pool, spa and fire-pit made it a pleasure to stay put! Master bathroom sinks are a nightmare, a real travesty of industrial design. It would be worthwhile to repair the washer in the kitchen and to provide detailed info on the location of the wi-fi router which went out frequently. Reservation staff and property managers were friendly and efficient and took care of any little problems quickly. Brian was personable and helpful. Many thanks to everyone! One of the best vacation rentals I have ever experienced, and I am a frequent vacation renter in the US, Mexico and Europe."
"The house was great. It was so clean and well stocked for our stay. All we needed was food, drinks and friends! Perfect location, and nicely decorated. We'd re-rent this house again! We didn't require any assitance from anyone when we were there but loved the informative binder and welcome sheet. Didn't have to guess about what to do about anything which was nice."
"I chose this specific house because it provided mountain views from both inside and outside the house. Inside the house's open design complimented the views. The kitchen was great to cook in and all dishes, pots and pans needed were available. Large dishwasher and fridge were appreciated. The pool's size was adequate for 6 and heat level was great once the remote was fixed. To make this house even more desireable for future renters here are our suggestions: at least one more wide towel bar should be added to each bathroom. Hooks for hanging clothes on when showering would also be appreciated. A small table to lay out toilet items in bath is needed (L-18inches x W-18inches x H 30inches). Bedroom next to pool has only a rod in the double closet. PLEASE ADD A DRESSER with 3-4 drawers that could go inside the closets if not enough floor space outside the closet. NEED additional lighting behind living room sofa for evening reading. (not everyone watches TV!!) Reservation team was excellent. Property managers we used during our stay were Nate and Mac and they provided excellent, quick, and efficient service when called upon. The service was great and many homes/condo to choose from."
"I loved that the house provided us with so much that we never needed to leave! Each room was separate and came with their own bathroom much like a hotel, which is nice and private. The kitchen was large and open, plenty of room for cooking. The best was probably the outdoor courtyard which had a perfect fire pit area for the cold nights, and warm hot tub in the mornings! (we loved the hot tub in the morning and during the day, but at night in December it sure dropped way down in temperature that the water didn't even get hot enough to be in there and stay warm.) The service team was very helpful assisting with my questions and made the reservation process very quick and easy."
"Clean, bright, spacious house in super location close to everything with mountain and golf course views with great pool and backyard. Super well maintained and feels like a home rather than a rental house. And the separate gym was the highlight for me. I have always dealt with Justin and am a repeat client only due to his great service. He is super efficient and has a great personality and knows how to service his clients. Give him a raise!"
"We had a great stay, the house is everything we thought it would be. Great location, very close to downtown PS. Well appointed kitchen, great artwork, the house was very clean as was the pool and there were plenty of bath and pool towels for the 5 of us. Our only real issue with the property is the shower in one of the master baths had poor water pressure and took about 5-10 min of running the water before hot water was available in the shower, which is a huge waste. We called the property managers and they sent someone out the next day to look at it and we were left with a note that said "the shower works fine". This would have been totally unacceptable except for the fact that we had 3 bathrooms so 3 of us ended up sharing one bathroom. We rented a house with 3 bathrooms so this wouldn't happen, but in the end it worked out ok. I spoke with Portia a day before we arrived, she was lovely and went above and beyond accommodating my request. She couldn't have been sweeter! I also spoke with Vince about our issues with the house and he was very nice as well."
"The house was attractive and had a great floor plan. The living areas and bedrooms are separated by a kitchen & great room in the middle. There was plenty of room for our party of 6 (4 adults,2 children) to spread out and have together time. The pool and yard were were clean and well landscaped. Even though we had cool weather and a rain/windstorm the first night the kids used the pool every day. Loved the huge table for eating and playing games. We loved being able to have our dog with us !"
"We have rented homes in various parts of the country for several times throughout the year for many, many years: This was the best ever! A king sized bed in the second bedroom would be very convenient. The room could easily accommodate a larger bed and would be a welcome addition. Also, the room would be complimented by a full length mirror. The highest professionalism of any rental company we have ever used. Absolutely top notch!"
"Fantastic house-great location, easy to walk to the grocery store or gym, nice setup with good sized bedrooms. Pool was perfect, neighborhood is quiet, stunning view of the mountains. Being near two main thoroughfares is handy when you want to get out and explore. This may seem trivial, but a good detailed map of the area would have been nice to have. We had to buy one at a service station. Great service from everyone, house was ready."