"We love this house, we are repeat customers. It's perfect for our family and doggies. The kitchen is well stocked for cooking (we spent Thanksgiving here) and we love the quiet neighborhood along with the gorgeous mountain views. A perfect palm springs getaway. Thanks for upgrading to the flat screen television in the living room! A perfect home for outdoor living with a large family. Might consider putting screens on sliding glass doors in the "family" suite by the kitchen and for the winter months an outdoor heater would be nice. Vacation Palm Springs is always attentive to any issues and Rick was very helpful with the pool heater which was replaced immediately when it was not working right. Always great service from the management team, everything is quick and easy. We'll be back!"
"The house was really comfortable and well set up. we enjoyed taking the bikes out for a tour of the neighborhood and then relaxing by the pool all day. The manual for the house showed a house wide stereo speaker system that was no longer installed so needs to be updated. i would add a photo of the pool equipment to better explain how to work the spa portion of the pool equipment. i called twice to ask questions about the property and got prompt answers and help."
"We enjoyed the house immensely. The layout was perfect for us. We used the heated pool, the spa and the sauna. It was a great choice for our family. We had had excellent service from everyone. We were allowed in a little early, and someone found and is mailing my daughter's kindle to her!"
"The house was spacious and perfect for our 3 families with 5 bedrooms and 4 baths. The pool was great for the kids and was used every day. Plenty of towels and linens. None of the bath tubs except in the master bath had stoppers so any baths had to be taken in the master bathroom, ( We had 5 children so that was a small problem ). Note from property management: tub stoppers have been added to all of the 4 bath-tubs and are now available for guest use. Thank you for the suggestion. There is lots to do in Palm Springs, the tram, the living desert, hiking and golfing and shopping at the outlets."
"The grounds and pool are incredible. With a fireplace and hot tub as well we were comfortable in the chilly November weather as well. 3 couples had plenty of room inside and all bedrooms were wonderful. The book giving instructions needs to be updated. Has erroneous info on remotes, etc. Could use a few more hooks to hang things in the main bathroom. The electrical in the TV room seems to be a bit dangerous with so many things plugged in. Your reservation team was terrific. All was as promised. We had a few issues with instructions on the property from Mac? He wasn't really sure how things ran and the pool people had to come to straighten things out."
"The house exceeded our expectations! It was clean, modern, well-stocked, nicely decorated, comfortable, and large enough for our 10 family members to all have their own space. Kitchen, bathrooms were all great, lots of towels, and the new jacuzzi was lovely."
"We really thought the home was great. Two of the bedrooms need drawers for clothes. it's good to put the suitcase away fro a few days. We could have used a spanner for changing gas tanks when cooking outside. Portia, in reservations, was very helpful. Mac, in property management, was also great."
"We had a great time, I would rent this house again! The large living room needs a tv. a built in bbq would be cool also. The service was perfect. It was easy to get set up online, we called about an issue with the pool heater. Rick talked us through it, and even though it was in the evening, he offered to come by to take a look at it."
"The home was very comfortable and had all the ammenities that we required. We met one of the neighbors, who was extremely friendly. We were concerned about getting a noise complaint, but the property was well screened with landscaping. Just a great overall experience. Justin was great. Didn't require the service of any of the property managers. I would absolutely recommend Vacation Palm Springs."
"Home was beautifully decorated. If it wasn't done by a professional, then the homeowner should go into the interior design business. Great features such as LCD TVs, Bose player for iPod/iPhone, and furniture. Beautiful pool and cascading hot tub. Always a pleasure to deal with the reservation team. Haven't stayed at a hotel in Palm Springs since discovering this home rental place several years ago."
"There was a lot to like. The home has a great pool and spa, quiet location, the size of the house, the modern furnishings. The home was well-equipped with good wifi internet and a nice tv package. We could have used than one key for our vacation. Our experience with the Vacation Palm Springs team was perfect. I'd recommend Vacation Palm Springs."
"We liked the very modern design of the home, very nice. Great layout and very close to downtown. Vacation Palm Springs was great! The team is very helpful and nice. I would recommend this rental company. We are planning on coming back in two weeks."
"The Villa Grand is was the perfect place to celebrate with friends and family! The pool, hot tub, tiki bar and BBQ area were great for a party. The rooms were plentiful enough for all my guests. The house was comfortable and close enough to town to take advantage of the local restaurants and casino. Recommend? Definitely! The Villa Grand was awesome!"
"I really enjoyed the organization of the home. It was really easy to locate all needed items and all was labeled and functionable. Honestly, all was great. The only thing that comes to mind was that the lock box was not in the place that the rental agreement indicated. All went very smoothly with the reservation team and the property managers."
"Great house.....could not get into the gym room with the equipment but we could have called you. The views were wonderful, great location and the house was beautifuly decorated. Would be nice to have lamps to read by in living room and furniture in room off kitchen is not comfortable for use. Justin is always great to work with!"
"We liked the spaciousness of the home. It's very well-equipped with lovely interior decor. We could have used more hangers! Also some stepping stones or a path between the laundry room and the main patio to avoid bringing wet feet (from grass) into the house. Lastly, a larger outdoor table for dining. The washer seems to get stuck on "rinse". The only way I could get it to move around to "spin" was to turn it manually. The washer setting has been repaired - Brian in Property Management The reservations team and property managers were excellent, Thank you!"
"The house was perfect for large group entertaining and lounging. Because the kitchen, living room and entertainment area surrounded the pool, all of the household activity felt centralized. We had a group of 11, and the house was perfect. Plenty of space to cook and serve dinners. Pool area was fabulous. Reservation process was explained clearly, with deadlines. Reservationists were friendly and thorough. Justin was great."
"The home is in great condition, and impeccably decorated. It felt very chic yet comfortable. The beds are cozy, the rooms are spacious, and the backyard is very well maintained. The grill was a big plus and the pool and spa are beautiful and generously sized. There is one room that can only be accessed from the back of the house, great for a couple or some teenagers, but I don't know if I'd want to leave my kids out there alone. The house does sit right on the fairway, and you can see golfers drive by from the pool, but they are far away and its really not disruptive or intrusive. We had some issues with the pool & spa lights and the heating of the spa (it never got very hot), but overall the experience was great, and I would definitely consider this house again if I had such a large number of people travelling with us. More pool towels would be great. if we had had 8 people staying there, we definitely would have not had enough."
"The property's design and amentities led to a very comfortable and enjoyable vacation with our extended family. We felt at home right away and enjoyed the privacy that the property provided. The location of the home and the neighborhood it was in we felt was emplary. The service we received from your firm was fantastic. We had trouble with the pool heater but received an immediate response from the pool man. Thanks for the quick response. The reservations and directions to the home,led to a stress free transition from the airport to the home."