"3 generations of family (12 adults + little ones) stayed in this home for 5 days and had plenty of room-especially outdoors. The sports court was fun, the patio and pool were large, but the hot tub really only fit 4 adults. Every bedroom is private with its own bath, which was great. Main kitchen is small for this size house, but adequate, and we mostly cooked outdoors. A wonderful time! Pool was not heated when we arrived, so we couldn't use it at all the first day. Also, unfortunately, the freezer in the 2nd kitchen didn't work (you were waiting for a part). We tried 3 blenders before we found one that worked, but there were 3 blenders to try. Portia was great! I have recommended you. And my family and I have used Vacation Palm Springs several times in the past 5 years."
Vacation Palm Springs Home: The Villa Grand
"we loved the decoration, space and being able to have our own pool, we were self sufficient, hardly went out. might move the barrel cactus away from the high traffic area,on the way out to the pool. Service was excellent, we had a problem with the ice maker and someone brought us a bag of ice while it was repaired."
Vacation Palm Springs Home: Scenic Townhouse w/ Pool
"If you need a place to unwind and relax, this is it. From barbequeing in the front courtyourd, just outside the kitchen, to floating in the warmth of the spa/pool. If you need a place to escape from the world, this is it. I can't think of anything that would've made it better. Everything was explained had handled wonderfully. The reservation process was simple, and the instructions were easy to follow."
"Everything was ready for us when we arrived. Pool heater was on, excellent neighborhood, lovely home. The kitchen cabinets were hard to open but by no means did this alter the experience at all. Great service, Thank you!"
Vacation Palm Springs Home: Waterfall Oasis
"Well equiped. Well mantained. Pool and garden taken care of on a regular basis. Pictures on the internet showed exactly what the house was like and what to expect. Some type of answering machine to take messages when we were out would be helpful addition. Information was exact and the service was friendly and concerns addressed."
"We really enjoyed the cleanliness of the house and pool. The home has lovely fruit trees. The location is great. The privacy and quietness was much appreciated. Etc, etc etc =) Check the bathroom, as the toilet does move a little (it works properly) and the faucet is not installed correctly."
Vacation Palm Springs Home: Casa Linda Vista
"The home has a great pool and it's in a quiet neighborhood. The home would be improved by installation of HD TV in living area. The coffee machine and the A/C need attention. The tiles in the house need a thorough cleaning, as well as the barbecue. The coffee machine and A/C are working properly. We apologize for the of the barbecue and indoor tiles and these items have been addressed. - Tim in property management"
"The home has great decor and comfort with a lovely pool and jacuzzi. There is not much that needs improving. Better explanation on trash - we could not find containers? The freezer needs attention as well as the DVD player in the living room. The property does not need containers as trash pickup only requires bags to be set on curb. The DVD player and freezer issues have been addressed. - Nate in property management Reservations and property management were great, very helpful."
"We really liked the open floor plan. And the kitchen!! The pool and hot tub heating instructions need to be updated. The dishwasher buttons were hard to read. The TV instructions need to be updated. Lastly, the pool skimmer net is in disrepair. Instructions for pool heating, entertainment center and dishwasher are being updated. The pool skimmer has been replaced. Thank you for your feebdback. - Chris in property management Cesar was great and helped us find this house! I can't remember who else we spoke to but all were extremely helpful."
"We loved the pool & jacuzzi area. The front patio in the morning is just lovely. The sprinklers could be set to come on a little later. And a bit better directions for the pool/jacuzzi. One lock on the front window needs an extra screw - it fell off. The sprinklers have been adjusted. Thank you for the feedback.- Tim in property management Sergio in reservations and the property manager that came over to help us w/ the pool were exceptional! So friendly & couldn't ask for better representation."
Vacation Palm Springs Home: Enchanted Hideaway
"Beautiful house. It has so much room, so much charm. Great kitchen, big, spacious bedrooms. Great location. Clean and new. Great pool and whirlpool spa. The mountain views are excellent. The water pressure in showers was low. The door knob to the front bathroom was not attached! The gate to garage is locked. The bins were full when we came and not collected. These four items have been addressed by our maintenance personnel. Thank you for bringing them to our attention! - Marc in property management"
Vacation Palm Springs Home: Mountain Palm Oasis
"Liked the heated pool, great hot tub, comfortable furniture, and quality linens. The stereo set should be replaced, we could not hook up our iPods to it. The wifi is slow at the property. Awesome experience with reservations - attentive and quick to respond."
Vacation Palm Springs Home: Midcentury Alexander
"The backyard was great for our three boys and dogs! The home needs towel hooks for pool towels and in the master bathroom. Two smaller lamps in the living room won't turn on and a dresser in the twin bedrooms broke. The blind on the door in master on left side broke - won't roll up - all above was "as is" when we arrived. These items have been repaired. We are sorry to hear that guests encountered these issues and we urge all guests to report items. We will promptly address them. - Scott in property management Reservations was great, very easy to do. Thank you. We will rent again, and most likely this house =)"
Vacation Palm Springs Home: Alexander Poolside Getaway
"We loved the pool area! The bedrooms and bathrooms were great. The property is in a convenient location. There needs to be detailed instructions on how to use everything in the home. We had no idea how to use work the T.V., spa, security system. The property also needs pool umbrellas. The kitchen utensils are lacking at the home. The home lacks an adequate supply of bath towels. Lastly, the pool heater does not work well; we had to call the pool repair several times. Our reservation experience was great! My first rental became unavailable and they were very helpful in finding a new one. Property management team was very quick to respond."
Vacation Palm Springs Home: Las Palmas Mediterranean Estate
"The home's layout is great. There were plenty of towels for our guests. The home needs more bowls for breakfast food. The bathroom off the dining room has a tub that leaks. The shower door in bathroom off of the laundry room leaks. Thank you for your input. The tub leak has been repaired. The shower door works properly and its design is such that some splash is to be expected. - Scott in property management"
"The place had great landscaping and decor. The kitchen shelves need to be repaired. The home needs more outdoor lounge chairs and just more improved outdoor furniture. There are wiring issues outside. Also, the ice dispenser was not working correctly. Thank you for your input and suggestions. The kitchen shelves have been replaced and the ice maker was reconnected as it had previously been unplugged. - Marc in property management Our experience here with reservations and property management was very good."
"Open floor plan - perfect for our family. Well stocked kitchen, plenty of towels. The road noise is definately there, but when kids are in the pool you don't notice it as much. Could have used a screw driver to fix a loose door knob and a flashlight would be good for the pool equipment at night. Spoke to Justin & Nate prior to the visit. Both were helpful in different ways. Met Chris on departure & really liked him, as well. The staff I spoke to gets 5 stars."
Vacation Palm Springs Home: Casa La Mesa