"Very easy to check in and check out. House was clean and well maintained. Beautiful views and location, with a fantastic garden and pool area. Lots of room for our family of 7, nicely furnished and excellent broadband. Everything was as expected Everything went well. Only concern I had was that the maintenance guy never came to repair the ice dispenser on the refrigerator"
"Clean, neat and kitchen cabinetes were well stocked with utensils, serving plates, etc. Somehow we missed square footage of house, seemed much smaller than anticipated. Definitely not a 3rd "bedroom", would suggest advertising as a 2 bedroom unless 3rd room is refinished. Great service. Quick responses via email. Never spoke to anyone."
"The place was very modern and clean, made me want to stay in for my whole vacation time. Beutiful views, peaceful and private! The TV instructions (living room) are missing the audio instructions on it. My boyfriend figured it out but it would be helpful to add in. This was my third time renting from you, it's a great service with very nice homes."
"The property was very spacious and although we came with a number of people it was in no way cramped. It gave us no problems and helped us relax. Team was very helpful and were there to answer all questions. excellent customer service."
"The pool was very nice and overall the house was clean. the only thing wrong was the back bathroom was broken. we had to leave three days early but we really enjoyed our stay. Great overall, would recommend. excellent service! The pool was very nice and overall the house was clean. Justin was a great guy excellent in customer service!"
"We like this house for its coziness, luxury and comfort. The decoration inside the house was just beautiful to the detail. The owner must have spent a lot of money for the amenities in the house. The kitchen had some of the most expensive appliances and even the bathroom had very exotic, special ordered sinks and tubs. We spent most of the time in the living room because it was the largest area in the house with high ceiling and beautiful view of the backyard and the swimming pool. The backyard was very nice with beautifully designed landscape, lots of trees and shades and a very nice gazebo for BBQ. Our overall experience was very positive and I thought for the money we spent, it was really worth it! Portia was very friendly and provided good customer service. The property manager (Rick?) was very quick in responding to our call to come and fix the swimming pool remote control system. I would definitely recommend Vacation Palm Springs."
"It was my first time renting a house in Palm Springs, so didn't know what to expect and I must say I was blown away. The house looked amazing, didn't have any problems at all! The house was perfect as it is. Had great customer service, I believe from Nate or Scott, I don't quite remember, sorry. It was really sweet to get a late checkout on Sunday, made the whole experience that much better. :)"
"Loads of space, the swimming pool and outdoors was lovely and the kids were in the pool all of the time. We had some problems with the sink/ waste disposal and a plumber was around the same day. The team sorted this out very quickly. Also, information before hand was good."
"Liked the space, the pool. kitchen size. The experience was good. A television would have been nice in every room, but that is a small recommendation. Some adults need the television. Overall, the experience was great for the second time around. I hope that we left the home in great condition order. Our motto for the Girl Scouts, "Leave it better then you found it." I think we did that. You can let me know. Thanks again. See you in the near future."
"The house was small, but very nice and clean. The best part of the property is the pool and the fact that this is a beautiful and quiet location. No car noise, no lawn mowers, just the sounds of birds and some cicadas! PS: The kitchen could use a few more bowls and a blender."
"We loved the space and the cleanliness of the house! We didn't take children or pets with us but this house is perfect to let the kids and pets run around freely! The bar area by the pool was so convenient. Overall, the house was comfortable, very well taken care of and super spacious! Just beware of the next door neighbors! They were very picky about noise, even when all the noise we made was chatting and laughing. There were minor things that should be looked at. The towel rack in the master bathroom was very sensitive and should have been screwed on tighter. When we hung a towel the rack slipped down. Also, the mini fridge in the patio was a bit dirty and the pool and jacuzzi could have been a bit cleaner. Other than that we really enjoyed the place!"
"I liked the open floor plan. I enjoyed the fully equipped kitchen, I like the fact that each room had its own bathroom. Suggestions: More lighting and some shaded area in the pool/outdoor area, there were no shade in the outdoor area and its hard to stay in hot weather for a long time. Also the property is advertised as 4bed/4bath. that is not correct, it is 4 bed but only 3.5bath. The basement bedroom does not have a bathroom in the room itself. there is a 1/2 bath in the common area. We actually rented the property because we thought this was 4/bed and 4bath in the bedroom, which actually was inconvenient for one of my guests. Justin was great in answering my questions and providing a good guide and directions to the place."
"Just what we were looking for, very relaxing, great area, great backyard and pool area, loved the pool house! It was the perfect choice; this was our third vacation rental in palm springs and to date the best! No issues. everything was deliverd as promised. no suprises. this Palm Springs house was very well cared for. very private, clean great pool area, media room, master suite kitchen bar, and bathroom in pool house were great."
"House was large and very comfortable. You could put your feet up on the coffee table and not feel guilty. There was a leakage problem with the Master Bath Jacuzzi Tub. We reported it to Property Management so that the Property owner could be advised. They were sorry that we could not enjoy that feature. (note from property management: jacuzzi bath tub has been repaired.) Received prompt and curteous attention from the resevation team when I made a mistake while reserving on line. We could not figure out how to turn on the jets in the outside Spa, and one of the Property Management Team Members drove over within 20 minutes to explain the procedure."
"THE PLACE WAS VERY COZY, ME & MY FAMILY HAD A GREAT TIME.WE ARE LOOKING FORWARD TO RENT IT AGAIN. WHAT AN AWESOME EXPERIENCE :) JUST FIX THE SLIDING DOORS & THE BLINDS , OTHERWISE IT'S PERFECT :) ALL I CAN SAY IS , IF YOU HAVE MORE OFFICES , YOU SHOULD HAVE PORTIA RICHMOND WORK IN EACH ONE OF THEM. THAT'S WHAT YOU CALL "CUSTOMER SERVICE" PORTIA YOU ROCK !!!!!! & ALSO THE PROPERTY MANAGER WAS VERY ACCOMODATING."
"Overall we were very satisfied. This house was roomy for our family and had all we needed. Also the environment was very comfortable and didn't feel like a rental at all. I think I only talked with Nate and Justin. All our communication was clear, respectful, and very open. They were very helpful. We've already passed along recommendations to at least five of our friends."
"We enjoyed the pool table, the pool and the spa. Also, the kitchen was very nice and neat. The house was clean. Leaving the house was the only part of our vacation we disliked was the outside of the house could be repainted [update 9/27/10 - owner just repainted the exterior]. We would definitely recommend Vacation Palm Springs!"