"The home has a great pool, spa, and outdoor area. We loved the grill and really enjoyed the outdoor fireplace, however it didn't give off much heat. Great pool floats and outdoor shower as well. We were helped by Nate, Portia and Justin, who were all very good. Vince, in property management, helped us with our fireplace issue."
"We liked that the home was clean and well stocked. The kitchen and baths were great, with plenty of swim towels. The accommodations suited us perfectly. It's worth the extra to have the pool & hot tub heated. The sheets could be upgraded to higher thread count sheets. The home could use better lighting; especially in the living room. Two of the bedrooms need to have dressers. Nate in reservations was great."
"We liked that the home had adequate common area seating. The 5 bedroom 5 bathroom accommodations were very convenient. We liked that the home had separate entries. Great pool, spa, outdoor, living room, location, design, citrus trees.."
"home had great spaces and was recently renovated, nice bonus office and gym, the bathrooms are newly done and look great but we did have a flood in the master due to a leaking toilet which was a little unexpected event - however the rental team and owners took quick action on this the following day - , lovely outdoor area with pool and spa, and the home is very private, a great getaway for adult groups or a family looking to relax"
"The house was very spacious and comfortable for a large group-there was enough seating and we were able to have a lot of people in the kitchen all at once cooking together. We enjoyed all of the art and amenities. The pool deck and comfortable furniture was the best part-we really enjoyed relaxing in the sun, looking at the mountains, and eating the fresh oranges right off the tree in the yard. I have done my fair share of travelling and your whole team was stellar. I have never received such excellent customer service anywhere as I did with your team-this is a big win from a customer's perspective. In fact I had to call a couple of times for help (e.g., how to light firepit) and your staff was so responsive. Because of this, even though there were a few minor glitches with the house, I will be a repeat customer."
"The Casa Grande's floor plan was spacious for our family and guests. We were not bumping into each other. The decor was updated and comfortable. The pool was large and the spa was a hit!! It was able to seat up to 11 people at one time comfortably. Everyone loved the house and few of our guests took interest in renting this house in the near future. I worked with Nate in booking a reservation for The Casa Grande. He was very friendly, professional and booking this rental property went smoothly."
"The house was spacious and comfortable. The lighting was a bit dim at places, but it was interesting. The pool and landscaping was very beautiful. There were several amenities that were very nice-- the wine cabinet, the massage chair, and the shutters for nighttime. The only problem was finding towel bars in the bathrooms! Why put it by the toilet in a separate room? Oh, the lights in the master bedroom were very dim, and so were lights over the dining table. Your team was very helpful."
"The property was spacious enough for 6 of us to enjoy for a week's vacation. The master bedroom was huge and there were TV's everywhere. The pool was warm and patio area nicely designed. A suggestion for improvement: Add a step for getting into the spa. We had to keep lifting the kids up and over."