"The home fit three families with kids very nicely. We enjoyed the openness of the home with the ability to have a full view of the pool from inside. It would be helpful to have instructions for the outdoor gas grill. The kitchen could use a little updating. Justin was great and efficient to work with in finalizing our reservations. We had a little trouble with the TV in the living room and Scott, the property manager, came right out to resolve. I would definitely recommend Vacation Palm Springs. We'll certainly use you guys again!"
"I am an event planner in the Los Angeles area and I rented this home for 5 couples. I am thrilled that this home was added to your listings. I am sure that it will become a favorite. This home was immaculate and well appointed, not a smudge anywhere. My clients gave this home rave reviews. This home exceeded everyones expectations. I will recommend this home again and again!! The only suggestion I would have for this home is to add some outdoor umbrellas for the pool lounges. I did have a few questions while making the reservation. All of my questions were promptly answered by Justin."
"Liked spacious layout and the 2 different TV/Lounge areas. Poor lighting in bedrooms for reading. Initial problems with air conditioning and garage remote were given prompt attention. We found the Vacation Palm Springs team very accommodating."
"Beautiful design, very private, peaceful, great views of the mountains, cool pool. A suggestion? Perhaps blinds to high windows in Master Bedroom and attention to showers to improve flow. The responsive and helpful service from the rental agency was appreciated."
"The home was wonderful! It was just perfect for my family. Not too small or too big, just right. The Location, Master bedroom, Backyard and Pool, were all just great! We can't wait to visit again! All of the staff whom I spoke with were very professional and considerate! Portia was stellar, her customer service rocks! She was most helpful with booking the Casa De Agua location. During our stay, we locked ourselves out of the house and without hesitation; the gentleman on call extremely understood and assisted us promptly with retrieving the key. Then on our last day, I got really sick and had to go to Urgent Care unfortunately, which put us behind with leaving the home later than 5pm. When the Property Manager arrived, he was the sweetest! He was totally sympathetic to our situation. When I offered to show my medical forms, but he was more concerned about my health. This made our experience even better! The entire staff couldn't be better than what they already are; they serviced our needs with 110%!"
"The layout of the house is excllent, with bedrooms well situated within the house: Pool and outside area relaxing and private: A couple of problems with the pool filter pump, but resolved quickly: Would visit again. Some additional cuboard space within the kitchen area would be helpful. Had discussion with Justin, Portia, Nate and Brain who were all helpful."
"Loved the floor plan! Indoor/Outdoor feel is wonderful. Laundry room was a good addition, too. Beds were comfortable. Great outdoor furniture & pool toys. It was perfect for our family reunion in Palm Springs! There are mineral deposits that need to be cleaned from overhead shower head in front bathroom (many of the holes are clogged). A new dustpan is needed. The blinds in the living room do not close. Great experience! Scott, the property manager, was very responsive."
"Check in was very simply and easy. It was a beautiful home in a very secluded and gated community. Once you entered the home, it felt as you were in your own little paradise. We spent the entire time poolside. The home is very spacious and the master suite is beautiful with spa tub and a lot of privacy since it was away from other two rooms. We really enjoyed renting this property and look forward to seeing and renting other properties. Very easy, and everyone got back to me quickly. Only one minor issue. My confirmation email for some reason did not get sent to my email, however Justin provided the internet link where I was able to get direction and codes. Very easy and good specials. Better than hotel"
"It was great. Everything in the pictures was exactly how we found it. The pool was spectacular as we spent most of our time out there. The property manager was a great help when we called and overall a great stay! The reservation team was very helpful and the property manager was excellent in helping with the AC and issues."
"We liked the pool and patio area. The house is very tastefully designed and the furniture is perfect. We weren't worried about getting the couches wet! I spoke to Justina and Portia and both team members were of great assistance. Thank you! We're planning another getaway in a few more weeks and will definitely call you again."