"We had a fantastic time while we were at this house! The house was very well kept and clean! The pool was very refreshing and the kids really enjoyed the big grassy yard and the pool! It's also well equipped for entertainment, especially an IPod. The house was great just the way it was! The service was very professional and organized. Portia was very helpful in helping make our reservations. Thank you!"
"We enjoyed the outdoor areas of the house the most. The wi-fi was nice and easy too. The grill was a little iffy... seemed difficult to operate. Also, some of the electronics around the TV (DVD Player, etc) seemed to be out of touch with one another. The DVD player had to be hooked up from scratch, which is strange. All communications were quick and to the point. I already have recommended vacation palm springs to a friend."
"We were pleased to find everything working. The home had a beautiful layout and decor. The general vibe was to our liking and the location was great! Nothing needs tending to; the house was perfect! Great service! Justin was very nice and had everything ready for us as requested. Thank you! We never had to interact with the property managers."
"When we drove up to the property(which was a bit difficult to find via Google maps) we all looked at the place from the outside and thought "wow, another instance where pictures can be very deceiving". But once we opened the door to this beautiful home it was incredibly spacious and was even *better* than we expected. There was more than enough room for the 6 of us to relax inside, by the pool/bbq and in our bedrooms. Would definitely come back. The only thing we really had hoped for was for the pool to be lit at night. We saw lights in the pool but had no idea how to turn them on. It wasn't a huge deal but it would have been nice to be able to have that option. Everything was booked/done online so I didn't get a chance to interact with the reservation team or the property managers. Since everything was so well organized there was no need to call the property managers during our stay."
"I liked that the condo was away from the busy crowds and that the pool was practically empty. Everyone we worked with at vacation palm springs was great! After picking up our key we got the wrong entry code. A quick call to the office, and the problem was solved! It's very easy to make reservations online as well."
"This was our second time renting with vacation palm springs. The service is outstanding. The home was perfect. Quiet and well stocked, we never left! We worked with both Justin and Nate. Nate is always helpful and very responsive. Justin, thank you! We called for a late check out and you were kind enough to give us until noon with no extra charge!! Your service is outstanding!"
"The house was quite nice, had everything we needed. Our only issue was the the pool heater did not work. It was fixed during our stay, but as a result we were only able to use this for about a 1/2 a day. The staff was great. Once we notified them of the pool not heating, they contacted folks to get this fixed. Unfortunately with our short stay, it wasn't really fixed in time."
"I am a repeat guest (renting this Palm Springs house previously) and check-in and check-out is done directly at the home rented. The backyard, pool and spa made us all feel like Frank and Barbara Sinatra. Everything in the home from the coffee pot to the wireless internet worked beautifully. I cannot think of anything to improve upon. As stated before I am a repeat customer and Sun Villa San Lorenzo has been the most comfortable home our group has stayed in."
"Great place for group meals, fun pool, rooms were clean, neat. Everything Worked! A little difficulty with the spa operations but Nate told us where the controls were and we figured it out from there. He offered a property manager but it wasn't needed."
"Clean and comfortable.... Private and Relaxing.... = Great Times!! TV should be placed above the fireplace, suggest adding Acrylic Wine and Champagne glasses so you can enjoy drinks out by the pool. Everything went very smoothly and the Vacation Palm Springs staff was always helpful before our trip and during when we had questions."
"The pictures do it no justise. Great Stay but a little bummed that the AV in the master and Family room didn?t work. I am sure it is fixed now. The staff was on top of it and tried everything they could to fix it ASAP. Need to Fix the breaker and AV in the master and AV in family room. [Note - the breaker has since been repaired.] 5 star service from the Vacation Palm Springs team!"
"It was very clean very well maintained and had everything we needed. Fix the ice maker and the pool got a little dirt because of the wind!! The ice maker did not work and did not know that till we went to the store but other than that all good!!!"
"I really enjoyed the house. The rooms were roomy and it was really clean. I love the the amount of space inside. The kitchen was great. I did allot of cooking so it was pleasant to have all that room for myself. Suggestion: Leave clearer directions for the person renting out the place."
"The house was fantastic. It was decorated beautifully and the owners are very generous with the amenities provided. It has 5 great bedrooms, a gorgeous kitchen and backyard. The bed are very comfortable and it had plenty of high quality towels, sheets, bath toiletries, etc. We loved the pool. Although the kitchen was beautiful, it did not come with enough pans or cooking utensils. We had to go buy a colander (which we left for the next renters) and a large pan to cook pasta (note from the homeowner: a spaghetti pot and a colander have been purchased). There were other small defects, lights & clocks not working, etc."