"We fell in love with the place as soon as we walked through the front door - a warm welcoming feel that made you feel at home immediately. The open plan living space with views into the magnifiscant garden and pool area are exceptional. The garden is very private and quiet save for the beating wings of the numerous humming birds and the occassional visit from a Road Runner! We received courtious service from everyone we spoke to which as an Englishman is an unusual experience!"
"Lucky Sun provided a perfect spot for our large group of friends to enjoy Palm Springs. With a large group of people it would have been helpful to have more than one key to the house. Otherwise it was great. The reservation process was very easy and we quickly received answers to all of our questions. I'm pleased that we did not have to seek support of the property managers while we were there."
"The home was absolutely amazing. It was the most adorable place! Thank you again for the rental. It was awesome! There were a couple of things that could have improved the experience. The sprinklers go on all the time and soak everything! They must go on 4-5 times per day, all day and all night. note from homeowner to guest: the sprinklers have been adjusted and are now functioning normally. during your visit, new grass was being seeded, done once a year to ensure a lush green lawn.The second was, in the back bathroom, the sink sprays out of the right side when you turn it on. note from homeowner to guest: this has been corrected, thank you for bringing it to our attention. Thank you again for the rental. It was Awesome!"
"I loved the open feel of the living area. I wanted to have a place to go with my entire family where we could just enjoy being together and yet still have our own spaces. This house was perfect for our needs. A minor item: there were no instructions on how to use the pool/spa heaters. It would have been nice to have some written instructions for this. I made my booking online and although I did call to ask a question or two (which were always answered quickly and courteously) I had very little interaction with the staff."
"The house was impeccable! Lovely decoration, TVs in every room, kitchen perfectly equipped and very lovely outdoor space! The experience was pretty awesome! Maybe I wouldn't have the timer on the pool heater go off the morning of the departure. The pool gets cold very quickly and makes that last swim pretty chilly!"
"Very roomy, nice location, and clean. Need more Kitchen equipments, like more pots. When we are on vacation, we would like to have fun, neigbours complaints was not appreciated just for having fun and being little bit loud. Need more Kitchen equipments, like more pots. When we are on vacation, we would like to have fun, neigbours complaints was not appreciated just for having fun and being little bit loud. Great service, I talked almost to all of them, Justin , Porta and Nate, very polite , nice and helpfull. Scott was great, he was their in few minutes to help with the spa and aircondition."
"This secluded, upgraded, luxury home was exactly what we had hoped for!! All of the bedrooms were beautifully decorated and loaded with everything needed and then some. The pool and jacuzzi as well as the courtyard waterfall were welcoming and soothing. The common area rooms were also elegant yet comfortable too. This home provided accomodations that truly enhanced our women's retreat. The home had good instructions regarding the spa and pool equipment, however, the remote for the spa didn't work until the switch to the outside was moved back to the spa position. We did figure it out on our own! The hinge to the barbeque was missing so we used the second grill with charcoal. Otherwise things were completely in order. Every call and email I wrote was answered quickly and professionally. I did request the confirmation email to be sent again since the first one was a month before coming to the house. Maybe that could be done automatically the week before the rental. Absolutely would recommend your company to a friend."
"The home decor was beautiful, each room was very comfortable! Absolutely everything you needed was there including an abundance of pool towels and plenty of kitchenware. Some of the doors were quite squeaky when trying to get up quietly and use the restroom in the middle of the night! Also, the can-opener is awful, needs to be replaced."
"Our 11 family members ranged in age from 5 to 77. We seem to gravitate to this street as it was our 4th time staying on San Lorenzo, but first time in this house. Best backyard and pool area of any previous rental, with plenty of loungers and table/chair sets in both sun and shade. Loved the "pebble" bottom of the huge pool, and the handrail for easy entrance. Inside the house, the floor plan and casual style were perfect for our needs..comfortable but not so elegant that we were afraid to put our feet up or set our drinks on the tables. Rating would be 5 star except for the platform-style beds and two toilets that are low to the floor and not user-friendly for older adults or those with limited mobility. The master bedroom and bath (not shown on website) were very nice, however, and ideal for grandparents. More importantly, We would use your services again. We had a less successful rental experience with your company several years ago (2004). Although we have been to Palm Springs several times since, we hadn't used your company since 2004. Happy to report that we are now satisfied clients. As your inventory of homes has increased, so has your customer service! Good experience with rental team, both before and during our visit, with quick response to all questions."
"The house was well maintained and fully equipped for all of our needs. The info book was also very helpful. Unfortunately, one of the bikes had a broken tire and another a missing pedal, but we were still able to use the three (not the one with a broken tire). The speakers were also a little crackly, but they still worked at a low volume. Additionally, there was an ant problem in the outside bar and seating area, which I believe came from the garage. Regardless, we will be renting this house again in the very near future as it fit our needs perfectly. Everybody was very friendly!"
"I loved the mid century decor! The house was very spacious and perfect for a relaxing trip and cocktails with friends. Fridge was on the small side. It would be helpful to mention that so guests don't bring so much that the fridge will not fit. Sheets and bedding could be a little more comfy. More toilet paper could be stocked."
"Simply Fantastic We normally rent large homes but this one was just right for us!!!! The house is just perfect for a couple, who may possibly want to have a guest (for one night only of course), cozy and quaint. Love the saline pool/spa. The home provides movies, books, and some games to keep you even more relaxed. The kitchen is set for any potential cooks, the barbecue is a total bonus. The owners have nicely decorated the home with classic pictures of old school ads and dark wood, with a incredibly comfortable couch to spend time watching movies while having a fire. The backyard is decorated with comfort and relaxation in mind. Even a side note, the book for the home is great in detail and adds fun to the details of how the home works. We honestly had nothing to pick apart :)"
"The layout was perfect for a large group. Beautiful accomodations. Again, fabulous. This was the best house in six years. The Vacation Palm Springs team? They're the best. I have been booking for 6 years and always experienced top-notch customer service. Thanks for everything."
"The house was in great condition, everything needed from pots, pans, kitchen gadgets to pool towels was in abundant supply. The backyard provided amble room for those that wanted to lounge in the sun, swim in the pool, soak in the tub or play badminton. This property is a mini-resort without the daily resort fee! It could not have been a better choice for our large family birthday celebration and met or exceeded our expectations in every way. we're a definite fan. Reservation service and instruction were easy and efficient - mostly handled on the internet with only one telephone finalize details. I was ultimately given a discount that I wasn't even aware that I was entitled to and could easily have been ignored by Justin. Integrity in business is sometimes hard to find, but I was very pleased to be honestly dealt with when it would have been easy to overcharge me and take advantage of my ignorance that a discount was due."
"The house was set up great, it was very easy to get situated. We really enjoyed the decorations, pool and ambiance. We had an amazing time! We are going to be back. The reservations team was wonderful. The process was easy and thorough. we highly recommend Vacation Palm Springs."
"It was a 40th birthday celebration for my sister. Ten crazy women in one house, and it couldn't have been more amazing. The layout is perfect, and much more beautiful than in the pictures. I like that the pool is set away from the house which kept the inside quiet. The beds are SO comfortable, and the linens are great quality. Love that we could all sit at the dining table. Plenty of room for dancing too. Backyard was also beautiful, and had lots of comfy seating in the shade, and by the pool. I would suggest getting another refrigerator for the garage. We had a lot of beverages that didn't fit in fridge, so we had to run out for ice every day. Portia was fantastic. Everything was so easy that I was expecting something to go wrong at checkin, but that was also perfect!"
"The property was great and very accommodating, nice location and close to everything! We had a great time and will be making this an annual trip! Cesar was very helpful and answered all of questions during the booking process."
"Great style, very open, wonderful shared space, bedrooms were fantastic. Unbelievable experience for my 30th birthday in Palm Springs Suggestions for homeowner from us: Window coverings are a MUST. People on vacation want the option to sleep in. I was in the main master bed and before 7a it was brighter than the surface of the sun. Coffee maker took about 50 minutes for a pot. SERIOUSLY. Maybe a few more pool floats. DVD in grand room didnt work, had to move cd/dvd player from the media closet to watch a movie - major pain in the rear. You guys and gals (at team Vacation Palm Springs) were amazing as usual."