"We loved the home! It was very spacious and well furnished. The homeowners made a point to be very accomadating providing us with robes, towels, extra blankets, nice dishware, and state of the art appliances. I wish my home was like theirs. Additionally, there was plenty of room is all parts of the house which made everything feel very comfortable. Don't be misled by the initial outside picture of the house. It looks mediocre, but once you are inside, the house is one of the nicest furnished places that I have ever been in. I spoke to Justin a few times beforehand. He was very attentive and answered all my questions in a very no pushy/salesy manner. We looked at various places to rent, and chose to go with Vacation Palm Springs because of the ease and friendliness of the rental service. The house exceeded our expectations!"
"Loved the huge pool! The house was nicely remodeled with updated finishes. The house was well equipped and very clean. I have rented with two other agencies prior to this one. This was a much better experience than the other two. We locked ourselves out once and Brian kindly came over and let us in. Also, Justin was helpful in finding a place with a saltwater pool."
"Beautiful home. Decorated to period. Fully equipped. Just needed to bring a toothbrush. The problem was that the cable bill was not paid. No TV. And a guy from the cable company came to disconnect the service by climbing the telephgone pole in the back yward while I was having friends over for a swim."
"It was nice and quiet. Loved the view of the mountains. Perfect for my pets. Justin was a big help when I made my reservation and answered all my questions. Nate was very helpful with sending someone out to fix the toilet in the master bed room. Both were really nice."
"I liked how clean and well appointed it was. We wanted to cook for some friends and were pleasantly supprised at how well equipt is was. Also, the park and garage access. The bikes were a nice touch. I have no complaints. I would stay there again. I know Palm Springs a little bit, but did appeciate the pamplets with what to do and where to dine. I was very pleased with Justin. He was very helpful finding a place for us during Memorial Day weekend. He made it very simple. Thanks Justin."
"The location was ideal,v ery quiet, and peaceful. The pool and patio were spacious and offered just the right amount of shade. The "game room" was a fun bonus. The kitchen was well stocked. The service before and during our stay was excellent. I have already recommended your company to my friends and family."
"There are a few items that need repair. Towel hooks in the master bath shower are loose. 3 lights in the stove hood are burnt out. Lights in kitchen cable fixture are also burnt out. 2 of the big pool lounges are in need of repair. Wireless router didn't work - needed to reset - fell inside closet. (Note from homeowner: Towel hooks have been fixed and light bulbs have been replaced.)"
"Beautiful early california spanish-style home, with lovely landscaping and decor; the pool and hot tub were excellent, and the layout of the house was perfect for our two families. The BBQ igniter switch isn't working - otherwise everything was perfect. The pool heater was not working when we arrived, but the property managers and pool repairman were there and fixed everything within an hour of our arrival."
"We had a fantastic time while we were at this house! The house was very well kept and clean! The pool was very refreshing and the kids really enjoyed the big grassy yard and the pool! It's also well equipped for entertainment, especially an IPod. The house was great just the way it was! The service was very professional and organized. Portia was very helpful in helping make our reservations. Thank you!"
"We enjoyed the outdoor areas of the house the most. The wi-fi was nice and easy too. The grill was a little iffy... seemed difficult to operate. Also, some of the electronics around the TV (DVD Player, etc) seemed to be out of touch with one another. The DVD player had to be hooked up from scratch, which is strange. All communications were quick and to the point. I already have recommended vacation palm springs to a friend."
"We were pleased to find everything working. The home had a beautiful layout and decor. The general vibe was to our liking and the location was great! Nothing needs tending to; the house was perfect! Great service! Justin was very nice and had everything ready for us as requested. Thank you! We never had to interact with the property managers."
"When we drove up to the property(which was a bit difficult to find via Google maps) we all looked at the place from the outside and thought "wow, another instance where pictures can be very deceiving". But once we opened the door to this beautiful home it was incredibly spacious and was even *better* than we expected. There was more than enough room for the 6 of us to relax inside, by the pool/bbq and in our bedrooms. Would definitely come back. The only thing we really had hoped for was for the pool to be lit at night. We saw lights in the pool but had no idea how to turn them on. It wasn't a huge deal but it would have been nice to be able to have that option. Everything was booked/done online so I didn't get a chance to interact with the reservation team or the property managers. Since everything was so well organized there was no need to call the property managers during our stay."
"I liked that the condo was away from the busy crowds and that the pool was practically empty. Everyone we worked with at vacation palm springs was great! After picking up our key we got the wrong entry code. A quick call to the office, and the problem was solved! It's very easy to make reservations online as well."
"This was our second time renting with vacation palm springs. The service is outstanding. The home was perfect. Quiet and well stocked, we never left! We worked with both Justin and Nate. Nate is always helpful and very responsive. Justin, thank you! We called for a late check out and you were kind enough to give us until noon with no extra charge!! Your service is outstanding!"
"The house was quite nice, had everything we needed. Our only issue was the the pool heater did not work. It was fixed during our stay, but as a result we were only able to use this for about a 1/2 a day. The staff was great. Once we notified them of the pool not heating, they contacted folks to get this fixed. Unfortunately with our short stay, it wasn't really fixed in time."
"I am a repeat guest (renting this Palm Springs house previously) and check-in and check-out is done directly at the home rented. The backyard, pool and spa made us all feel like Frank and Barbara Sinatra. Everything in the home from the coffee pot to the wireless internet worked beautifully. I cannot think of anything to improve upon. As stated before I am a repeat customer and Sun Villa San Lorenzo has been the most comfortable home our group has stayed in."