"It was great. Everything in the pictures was exactly how we found it. The pool was spectacular as we spent most of our time out there. The property manager was a great help when we called and overall a great stay! The reservation team was very helpful and the property manager was excellent in helping with the AC and issues."
"We liked the pool and patio area. The house is very tastefully designed and the furniture is perfect. We weren't worried about getting the couches wet! I spoke to Justina and Portia and both team members were of great assistance. Thank you! We're planning another getaway in a few more weeks and will definitely call you again."
"Me and my family we loved the property and cleanness as soon as we walked in. Everything aws excellent, only the next door neighbor is not a plesent person. My kids were unable to swim in the pool confortable, because the neighbors dogs were barking and they would come yeild on my kids. Even they called my kids to "shut up." Please talk to those neigbors, we were paying to have nice vacation not be called bad words. They were all helpfull. We had problem with air condition, it was not working first 24 hours when we were there, but scott called people to come and fix the air condition some how, it was working ok."
"We liked the comfortable, open spaces and the fact that the property had 2 separate "houses." Fun decor and great pool! Some of the light switches are not operable. Light bulbs were out and have been changed now working fine. - Pete DVD player is now working fine. DVR system is operating - Pete. Pool House house lock did not work. The lock is now functioning correctly. - Pete We had a great experience with the reservations team, especially Portia. The property managers were great. We appreciated the heads up about keeping the doors closed to maintain the AC temp in the summer heat."
"Some of the light switches are not operable. Light bulbs were out and have been changed now working fine. - Pete DVD player is now working fine. DVR system is operating - Pete. Pool House house lock did not work. The lock is now functioning correctly. - Pete We liked the comfortable, open spaces and the fact that the property had 2 separate "houses." Fun decor and great pool! We had a great experience with the reservations team, especially Portia. The property managers were great. We appreciated the heads up about keeping the doors closed to maintain the AC temp in the summer heat."
"The condo is very nice and "homey" feeling. It is very well-stocked and maintained. The property is beautiful! The pools are great! The neighbors are very nice and quiet. Vacation Palm Springs was a pleasure! The process was smooth and easy."
"The pool & spa were fantastic especially because it was saline. The backyard ammenities - lounges, outdoor furniture, pool toys, BBQ island - were well thought out as to comfort & eye appeal. The kitchen was well stocked with every utensil (except a peeler) that you could use in preparing a meal. I would definitely rent it again. A suggestion: Oil the front door & add ceiling fans as they would circulate the air in a more economic way. From the very beginning everyone at your offices were courteous & helpful."
"We were initially interested because the pool is gated so that worked great with our kids. The backyard was large and private with lots of room to play and lounge. The outdoor bar with the mini frige was very convenient for storing refreshments while we were by the pool. The house was well maintained, nicely decorated with all the conveniences of home like a stocked kitchen and comfy couches. Most importantly for us the house was clean. I don't know if it's just us, but going from a Cal King bed to a full was uncomfortable so we did not sleep that well. The pillows were also too "stiff" for us and almost felt like they were plastic. Cesar was very helpful and accommodating. He has a great attitude and made us happy. Would we recommend Vacation Palm Springs? Most definitely! We have a tradition to rent a house in Big Bear over the SuperBowl weekend every year. Starting with this year, we'll add Palm Springs as our annual summer trip."
"The house was very large, spacious, and comfortable. I loved the fact that each bedroom had its own bathroom and each room had a TV. The surround sound for was no where to be found; the pool and spa instructions were a little confusing; the pool water was not cold (but that's Palm Springs, I guess :) The reservation team was wonderful; very helpful and kind!"
"Everyone had a great time! The house was large enough that we all still had some privacy. The common areas were very nice and the Tiki Bar was fantastic. The rooms were nice and clean. The pool was perfect and I'm sure the tennis courts would be nice but it was too hot outside (110 degrees!) to really make use of it. Overall, I really enjoyed the house and would definitely stay again. Also, the process of getting the keys and leaving was very easy and convenient. Justin was very helpful and friendly. I emailed a few questions and he answered them quickly."
"The process to rent the property was seamless, any complaint we had was dealt with within the hour. The house itself was great, tons of open space, great pool, and good green space. We loved the artwork. My only problem was the sliding doors to the pool were a bit difficult to open, and the outdoor grill could be updated. The reservation team was very receptive and helpful whenever called upon, and dealt with issues immediately."
"Our group loved the separate, but fully furnished casitas. It gave us a secluded place to relax but also an entertaining and functional outdoor space/pool area. We also loved that it was a quick and cheap cab ride to the downtown strip. Everything that we needed, or wanted was there! Nate was very helpful during the reservation process and answered any questions I had."