"In a word awesome!! We felt like we were in our own private oasis, a lovely Spanish hideaway. Loved the fact that everything was done online and that we didn't have to come into an office to get directions and sign additional forms. We have rented from other agencies in the area but I must say our experience with you was first rate."
"It was really quiet. Beautiful and spacious living room, dinning room, and bedrooms. The kitchen was fully equipped. You might be a little bit dissapointed with the yard and the swimming pool. there is not alot of space to hang out in the yard and we thought the swimming pool is somehow weird. it has a sitting area in the middle of the swimming pool which you kind of can't see so be careful. But u should be fine if you pay attention about that one little part. Justin was prompt on the security deposit refund and also on sending me the reservation information via email. I had some questions and when I called once Portia and the other time Nate answered, and they answered all the questions I needed to know about the property."
"The property was just what we needed for four people. We spent the majority of our time in the pool. It was great to have two outdoor umbrellas to seek cover under when the sun was strong. Having a house rental we chose to prepare several meals there and kitchen had everything we needed to cook meals. I would add a few comfy throw pillows to the couch or chairs. While I understand the simple design and intent to keep things clean, the couch and chairs are not exactly comfy. We spent so much of our time outdoors, but for a few hours we did sit in the living room and that furniture was not built for comfort. We did our own online search and were able to book the house online as well. Our only contact with the team was Nate to email the materials and he was quick with assisting me on the phone."
"We had a terrific weekend at the Martini House. The layout is gorgeous and very comfortable. It is perfect home for extended visits and entertaining. We would definitely return and plan to do so in the near future. The bedroom's have little or no window coverings. My partner has great difficulty sleeping in anything but complete darkness. The early morning hours were particularly brutal enough for us to improvise with our vehicle's sunshields placed over the window to block out the sun. Please add some kind of covering. All interaction with the Vacation Palm Springs staff was top notch. I would like to especially thank Nate for granting us a late check out. It was very kind."
"Liked: Great house, ideal for groups. We found everything to be clean and organized. Lots of extra little amenities that were very much appreciated (wireless Internet, televisions, sound system). Everyone had a great time. Suggestions: Fix the door to the bathroom in the master bedroom (no door = no privacy for those in shower). Add a curtain for the window in the back shower (again, lacking in privacy). Stock with more toilet paper. Reservation team was great, very helpful and responsive to my inquiries, I'll be back as well."
"Everything was just as described and more. Would not change a thing. Portia and Nate were fantastic. They made everything so easy - a wonderful prelude to a wonderful vacation. I can't thank them enough for making this such a memorable time for me in spending 3 glorious days with my daughter, her husband, my granddaughters & grand puppy."
"We liked the nice, well-kept gardens and the spacious lounge. The home was spotlessly cleaned. The kitchen needs to be refurbished, there is no space for visitors' provisions. Also, the filter on the pool needs to be permanently fixed because it keeps coming loose and is very loud. We definitely recommend Vacation Palm Springs to friends or family members."
"Clean, neat home with a great pool. We did not appreciate being woken up on our holiday and having to let the home owners in! They came to the property un-announced while we were renting the home. Also, the pool guy came on an unscheduled day?! We would recommend Vacation Palm Springs to a friend, despite the problem we had with the owner of the property showing up to the property without notice and waking us up."
"We greatly enjoyed the pool, BBQ, ping-pong table and wonderful garden views. The house was comfortable and very easy to clean. There were TV's in each room. It was too hot at night (we stated in August) - Fans in each room would help. Air vents in bathrooms would help. As far as repairs, there is a leak in the main pipe outside, which the maintenance man is aware of. Light bulbs above kitchen table need to be replaced. Wobbly kitchen table which we stabilized with some newspaper. The marble around the sink in the second en suite bathroom is in disrepair. Reserving was good. The property managers were excellent. Regular maintenance by gardeners and pool man which kept the outside area tidy and attractive. We would recommend Vacation Palm Springs. We have stayed at one of your homes 3 years and have enjoyed each visit."
"Terrific floor plan. Everyone could stay in the house and not hear the others. The central living area is divided into 3 areas: dining room, TV room and conversational fireplace space. This is a very welcoming place that immediately made me feel comfortable - it felt more like home than a rental property. Don't forget the sun screen. You will want to be outside the entire visit. But if you do overexpose, the pool area always has a beautiful covered area no matter the time of day. Service here at Vacation Palm Springs was nothing short of awesome. Every question was answered before it could be asked. The notebook at the house provided all the information we needed. The place was immaculately clean, everything worked the way it should - I called the office only to say "Thank You" for another wonderful visit to Palm Springs. A good friend of mine owns a small company - and she often rents 3-4 hotel rooms for her administrative staff to stay the weekend after a conference. After showing her this place, she wants to look into renting a property - it is much more conducive to a employee retreat."
"The home was exceptionally clean and well equiped with everything we needed to enjoy our stay. This Palm Springs home really exceeded our expectations and our Children and grandchildren have already asked if we can do this vacation again. We almost extended our stay this time! Nate was exceptional and actually assisted us in selecting the home we stayed in. We have been online and selected several possibilities. We met with Nate in the office and he was very knowledgeable about each of our selections and attentive to what we wanted for our family vacation. Nate also assisted us when there was a small problem with the plumbing at the home with an immediate response. There was never an instance when I would call that I wasn't able to reach Nate. Great customer service! I have already shared the information with several friends and co-workers who are very interested in renting this home. I have given them all cards and the email address. Our (adult) children are already thinking that they will rent the home with there friends."
"The property is so beautiful and was immaculate when we arrived. I loved that the front yard was covered with green grass and trees and right inside the gate was a private seating area. The accommodations were very inviting and comfortable and was supplied with every convenience that made us feel right at home. The big back yard was ideal ? better than we imagined. The pool and spa were so great and the whole area was private and protected with lush leafy trees. Simply said, we loved it! for improvement: Updated technology. (TV's, DVD and CD player) Communication with your team was excellent."
"Beautiful home with plenty of space so no one was tripping over eachohter. The pool area was PERFECT. The air conditioners worked perfect in the bedrooms, but the living room seemed way too hot (August). The email responses were always quick and helpful. Great experience with the staff."
"We enjoyed the spaciousness even with the 16 guests we had spending the night and the privacy of where the home was located at the end of a cul-de-sac. A few of the sinks in a few bedrooms would not drain and we were never able to use the spa the entire weekend. It wouldn't get even warm. We tried everything. I provided eye masks for those who stayed the night because there were no shades on any of the windows and some guests actually slept in a few of the closets to escape the light, but if many are not informed, it may be difficult for many. (Note from homeowner: blinds have now been installed.) Donna (of the Vacation Palm Springs property management team) was very attentive and a superstar. Thank you for everything. We will most definately be back!"
"We fell in love with your home the moment we walked in the front door!!! It has such an at home feel to it that you can?t help but love it!! And, with a big beautiful kitchen with all the amenities you would need or want just adds to its charm! However, the gorgeous backyard with its surrounding views, along with the most inviting pool is what won us over.!!! We have been coming to Palm Springs for over 20 years and this is the most welcoming and comfortable place ever?..we felt we were at home. Thank you for sharing your charming home with our family. -Dennis, Sandy, Bobi, & Ruth?..and our families And, if you happen to be ?unfortunate? enough not to be able to sell?we will be back next year?.we have your number! Service was excellent. Had a problem when one of the springlers blew out and it was flooding the patio, made a call and it was fixed right-a-way."
"We enjoyed the pool, modern kitchen and overall aesthetic. More shades are needed in the living area to keep out the morning sun. The middle bedroom top window lets in lots of light. An outdoor umbrella would be nice and more tissue paper. In reserving, we spoke to Nate and he was very friendly and helpful. In property managers, Scott was very prompt and attentive."
"What did we like? The pool, spa, backyard, the full kitchen supplies, bath/shower in master, comfortable surroundings. Everything was beautiful and we had a great time. To improve the home, I would suggest an updated entertainment center that features more TV's and DVDs. Reserving was excellent! All was done online, which I prefer. We did not have to contact property managers. We would absolutely recommend your company to a friend."
"Casa La Mesa was beautiful, spacious, and had everything we needed and more. It was a perfect place for m and my ladies for my bachelorette! We especially loved the extra casita! Everything was great... We just wished the pool had a temperature control to cool it down during the hot August days and suggest to provide more toilet paper. Portia was extremly helpful when there was a mixup on dates and immediately found me a resolution for a great deal! Thank you Portia!!!"
"We had a great time there. The place was clean and as soon as we got there had a great time. TV's in every room, books and dvds to use, extra towels and parking etc. THE POOL floor was VERY rough and almost felt like it was breaking."