"Some of the light switches are not operable. Light bulbs were out and have been changed now working fine. - Pete DVD player is now working fine. DVR system is operating - Pete. Pool House house lock did not work. The lock is now functioning correctly. - Pete We liked the comfortable, open spaces and the fact that the property had 2 separate "houses." Fun decor and great pool! We had a great experience with the reservations team, especially Portia. The property managers were great. We appreciated the heads up about keeping the doors closed to maintain the AC temp in the summer heat."
"The condo is very nice and "homey" feeling. It is very well-stocked and maintained. The property is beautiful! The pools are great! The neighbors are very nice and quiet. Vacation Palm Springs was a pleasure! The process was smooth and easy."
"The pool & spa were fantastic especially because it was saline. The backyard ammenities - lounges, outdoor furniture, pool toys, BBQ island - were well thought out as to comfort & eye appeal. The kitchen was well stocked with every utensil (except a peeler) that you could use in preparing a meal. I would definitely rent it again. A suggestion: Oil the front door & add ceiling fans as they would circulate the air in a more economic way. From the very beginning everyone at your offices were courteous & helpful."
"We were initially interested because the pool is gated so that worked great with our kids. The backyard was large and private with lots of room to play and lounge. The outdoor bar with the mini frige was very convenient for storing refreshments while we were by the pool. The house was well maintained, nicely decorated with all the conveniences of home like a stocked kitchen and comfy couches. Most importantly for us the house was clean. I don't know if it's just us, but going from a Cal King bed to a full was uncomfortable so we did not sleep that well. The pillows were also too "stiff" for us and almost felt like they were plastic. Cesar was very helpful and accommodating. He has a great attitude and made us happy. Would we recommend Vacation Palm Springs? Most definitely! We have a tradition to rent a house in Big Bear over the SuperBowl weekend every year. Starting with this year, we'll add Palm Springs as our annual summer trip."
"The house was very large, spacious, and comfortable. I loved the fact that each bedroom had its own bathroom and each room had a TV. The surround sound for was no where to be found; the pool and spa instructions were a little confusing; the pool water was not cold (but that's Palm Springs, I guess :) The reservation team was wonderful; very helpful and kind!"
"Everyone had a great time! The house was large enough that we all still had some privacy. The common areas were very nice and the Tiki Bar was fantastic. The rooms were nice and clean. The pool was perfect and I'm sure the tennis courts would be nice but it was too hot outside (110 degrees!) to really make use of it. Overall, I really enjoyed the house and would definitely stay again. Also, the process of getting the keys and leaving was very easy and convenient. Justin was very helpful and friendly. I emailed a few questions and he answered them quickly."
"The process to rent the property was seamless, any complaint we had was dealt with within the hour. The house itself was great, tons of open space, great pool, and good green space. We loved the artwork. My only problem was the sliding doors to the pool were a bit difficult to open, and the outdoor grill could be updated. The reservation team was very receptive and helpful whenever called upon, and dealt with issues immediately."
"Our group loved the separate, but fully furnished casitas. It gave us a secluded place to relax but also an entertaining and functional outdoor space/pool area. We also loved that it was a quick and cheap cab ride to the downtown strip. Everything that we needed, or wanted was there! Nate was very helpful during the reservation process and answered any questions I had."
"Loved the quiet and unobstructed view of the majestic mountain. The salt pool let us cool off and not smell of chlorine. The lounge chairs where solid and very comfortable. Amazing kitchen as well. The home is virtually brand new with many luxuries and comforts. Nate was right on it. Had a maintenance person over within an hour of our calling to help us move lounge chairs (heavy) from upstairs deck to poolside. Also fixed the complicated TV/Cable."
"Loved the three master bedrooms having en suite baths so three couples could have their own rooms, and the kids' room was conveniently located downstairs, away from the adults. The foosball and pool table and pool kept everyone occupied. The view out the front was beautiful and the front patio was a great place to have after dinner drinks. The pool was used extensively by everyone. The kitchen was beautiful and well stocked. The beds were really comfortable too. The directions for each of the tvs were handwritten and a bit unclear, and the downstairs main tv was missing the dvd remote so we could not use it. The lighting in the house was dim and dark, we would recommend more lighting everywhere. Umbrellas outside would provide some needed shade; in the morning hours there is no natural shade at all. The backyard is actually not secure for an animal and needs a gate on the lowest level if you are bringing a dog. The kitchen could use a few mixing bowls and larger skillets for cooking for a large party. No hand towels in the downstairs bathroom. Pool toys would have been nice, we had to go out and buy a bunch of floaties. The house was clean and cool when we arrived, thanks."
"Liked the house, would go back only if the beds were replaced and the sheets were upgraded. No pot to cook with in the home just pans, keys are to work in the locks espically the washing room. But we really liked the house, small but fit the bill."
"All the rooms were amazing and each had their own unique style. The master bedroom was the most fabulous and the casita has it's own steam shower! We had to draw names so we wouldn't fight over the rooms! The kitchen is fully stocked w/all the utensils/appliances you would ever want. There is no coffee grinder, so buy already ground coffee. There is a bar-hello! In house and pool side stereo system. Awesome salt water black bottom pool w/pool toys included! Hot tub time machine. Lounge chairs/outside couch/one huge umbrella. All we did all weekend was lounge by the pool w/coffee in the morning and cocktails in the afternoon. The evenings were spent w/more cocktails and candlelight gourmet grilling poolside. There is a 12 person outside table & chairs. All the linens/papery you would ever need were provided also. Bonus: when you check out there are minimal chores for you to do. I have rented VRBO's in the past and they give you this list of chores to do, but this place was easy! I'm already researching other places to come back in Sept. w/a smaller group-can't wait! everything was perfect! We talked to Justin upon reservation and w/questions and he was great! We had some cable/TV problems and one of the property managers came out right away and fixed everything! I think it was Nate?"
"House was nicely laid out with ample space for many couples. Pool was great - lots of lounge chairs. Great entertaining house. The website also says that the house has a charcoal grill but it actually has a gas grill (which is better). Suggestions for improvement: supply Pool floaties; add darker blinds in the bedrooms (it got really light in the morning). AC unit was right by the master bedroom and got very loud when it turned on in the middle of the night"
"The property's greatest attribute is the layout and efficient use of space. The layout is very nice, and plenty of space and very relaxing. The home was VERY clean and had EVERYTHING from hair dryer, to First Aid Kits, to extra towels/linen as well as a VERY nice washer/dryer. The home's sound system could definitely be up graded. The speakers sounded like transistor radios. Luckily we had a Bose SoundDock that we connected our iPod to. The living room could also use a larger TV. Thus, TV was NOT of importance on this trip. We had one minor difficulty and it was address IMMEDIATELY by vacation palm springs..."