"Day 1 we dealt with the following issues: no lights in backyard (so dark we couldn't find how to turn on the fire pit), wireless was useless, cable went in and out, dvd player wouldn't read our DVDs, walls were paper thin. Day 2 we had 2 realtors stop by the house with clients to "take a peak," they would not take no for an answer even when we said "we're on vacation." Other than that the house was totally functional and very fun. We made the best of everything. There needed to be comprehensive instructions about how everything worked (eg: the fire pit) and where everything was (eg: cushions for the pool chairs). Also if a rental is for sale and the driveway is full of cars there should be an understanding that the house is not viewable! Brian was awesome! He came out in the morning of day 2 and helped us with lights in the backyard, the fire pit, and the cable."
"The home was well stocked, the kitchen was especially appreciated. Gorgeous backyard. We had a hard time lighting the grill, as it turned out the propane tank was out. We called and Brian got back to us right away and was at the house in 10 minutes to help us get the grill going. We were elated with the level of service."
"After a round of golf we enloyed the Pool, Spa and quiet back yard every evening. Good Neighborhood. All in all everything was great. While cooking with the BBQ we felt there wasn't enough light. We had to use one of the portable lamps from inside. Service was top class."
"The home was great for accomodating people that like staying together yet have their own space to have quiet time. This home was also perfect for anyone having dogs particularly large dogs that love to swim. I liked that the home was basic with tile floors and you were actually able to live in the home and not worry about ruining anything. We rented this property for a month and had our mail transferred to this address. Unfortuantely, the house did not have a mail box soit took us a week to get this situation resolved. It would be helpful for other guests wishing to have their mail transferred to arrange for a P.O. box at the post office to alleviate this problem. I booked my reservation through Portia and she was very helpful. I spoke with the property managers on duty a few times and hey were helpful in trying to resolve some of the problems. However, the remote to control the tv in the master bedroom was missing so for our month stay the guests staying in that room were not able to use tv."
"Handsome mid-century with a great yard and pool I love Palm Springs and I think you represent beautiful homes. We loved our week at the house we rented. It has a stunning back yard and a beautiful pool and spa. The night lighting is magical, as was the overall design of the house. Its just needs some serious upkeeping to make it the 10 that it deserves to be."
"The home is spacious and well decorated. We loved the covered patio with plenty of seating, the beautiful pool and great Bar-B-Q area. TV's in each bedroom, comfortable beds and great bathrooms. The large kitchen area was a perfect area for everyone to gather, and we had everything we needed to prepare meals. I can't say enough about this home, we will definitely be back. A few more wash clothes would be nice, but I can't think of anything else. It is an absolutely perfect place!! The staff were very helpful and friendly. I would recommend Vacation Palm Springs without any hesitation what so ever."
"We had a great experience at the home. The pool was nice and heated. The kitchen had plenty of room for the food/drinks we brought. There were plenty of dishes, pool towels, etc. for everyone. There was lots of space in the backyard, where we spent most of our time. The reservation team and the property managers were very quick to respond to emails and phone calls and they were very helpful. We had some issues getting into the property and they were resolved very quickly with a phone call. We also may have left some items and the team has promised to check and get back to us."
"It's a great house. Very comfortable, modern and well-equipped. It's very hard to think of anything to improve -- we had such a lovely time. Maybe a larger frypan?? Excellent service! We had a slight issue with heating the pool and everyone was incredibly helpful and responsive."
"We liked the fact that it was well equipped with china, glasses and cutlery. This enabled us to entertain some friends on three separate occasions. We liked the bed. It was firm and high off the ground. Good for seniors, which we are. One of us particularly liked the pool, the other enjoyed long walks in the neighborhood."
"Staff was very pleasant & helpful, all of them. In the future, would suggest providing some orientation for the vent controls. We tried to keep both a/c & heating off, but somehow the heating did come on during the nite due to our incompetence. Was the pool light left on purposely 24/7? The recycling container was missing. Someone wondered if the house is for sale? The kitchen plates, etc were all convenient, easy to wash in the dishwasher."
"This home is close to downtown, shopping, etc. Very spacious living area, however the bathrooms were small. The bed in the master bedroom was too small. The outside area was spacious and great for entertaining and relaxing around the pool. The reservation team was very helpful. Since we did not know the area, they helped us work through finding the right location based on our requirements. The property manager was responsive when we had requests during our stay."
"We loved the home's open great room that opened onto the pool. The heated pool was a godsend in dicey February weather - made all the difference. The vintage lamps were a nice touch. We would suggest a "freshening" of the kitchen cabinets and linen closets. We couldn't find four plates to match for dinner. And it felt a little tacky to be drinking from logo-emblazoned coffee cups. Investing a few hundred dollars at the Crate & Barrel outlet and Target's linen department for a more uniform "hotel-like" experience would better reflect the stature of the home. We'd absolutely recommend Vacation Palm Springs - we're looking forward to booking another property for next year."
"The home was even better than we could have hoped. Everything from the accommodations to the furnishings to the kitchen and bath facilities was outstanding. I can't think of anything that could be improved. We received excellent service from both Justin and Mark - our only two contacts with your team. We had some trouble with our initial entry to the property probably because I did not check the last message you sent on driving directions. Having printed the first set, I thought the latter was simply a repeat. I reported this to Justin already - great service again."
"We had a great time, it's a beautiful house. We were nervous about getting a full size bed but that room ended up being the one everyone wanted. I loved the natural floors, we didn't have to be paronid about spilling or being a little wet from the pool. That the house comes fully equiped, we brought things that we didn't need because it had everything."
"The home was very nice in a nice quiet area. We were there for a golf holiday and found that we were only 5-10 minutes away from everything we needed. The hot tub and pool worked well and were a treat after two rounds of golf during the day. The pool was very warm and the Hot Tub had two heat settings if you did not like it really hot. The ice maker in the fridge worked well and the kitchen had all the amenities to prepare meals. The outside BBQ cooked evenly without flare-ups and made cooking steaks easy. The 4th bedroom in the front area of the house is like a guest suite with a private entrance and is fully self contained. We enjoyed the open spacious feeling in the living area and thoroughly enjoyed the morning sun on the patio. The house was a pleasant experience providing a private back yard oasis and all the comforts of home."
"Everyone loved the seclusion of the homes location, and the convenient location to Palm Springs and Rancho Mirage. Enjoyed the layout of the house and the views into the valley. Kitchen was stocked with the necessary equipment for meal prep. Overall this was a great property! Quick and convient online reservations. Had an issue with the master bedroom shower not having enough pressure. I made the call late on the first night and was able to get a hold of a property manager and the issue was fixed by Noon the next day. Very good response! I would recommend Vacation Palm Springs. In fact, a few of my friends that joined for the weekend took information on Vacation Palm Springs for their future visits."
"The condo was just as the pictures portrayed. I liked the skylights and glass doors to the patio. The beds were comfortable. The large, flat screen TV worked well as did the DVD player. The High dining table and high bar stools were comfortable. Lots of mirrors made it seem larger. The location was near supermarkets, a gym movies. Yes, we loved it. It was our 6th year coming to Palm Springs. The information in the welcome book and the brochures in the drawers give good suggestions. The library is close by and for a nominal fee you can join and take out DVDs and CD,s as well as books. The reservation team was cooperative and answered our questions patiently. The property managers were very good about getting things repaired. We had several items that need repairing and the men came within a few hours when called."