" The owner of this property would do himself a big favor if he put a little more effort into making his home presentable for guests. When contacted regarding our dissatisfaction, he offered no refund or compensation of any kind. Total rip off. Roaches, dirty pool, broken air conditioner, dirty kitchen and fridge. Really disgusting. Nate from Vacation Palm Springs was really great. Did everything he could to better our experience. He was prompt and thorough. Yes! Vacation Palm Springs is a great company! I would rent from them again, as well. But NEVER this property, ever again!"
"This was our third home rented through Vacation Palm Springs and by far our favorite. The house is a great size, well appointed and comfortable. The backyard has a grassy area and the pool and patio furniture were fantastic. We stayed with three young children and a dog and everyone had a fantastic time. The neighborhood is great and located a short drive from the main strip in town. Bring DVDs if you want to watch TV. There is cable but the reception on all of the TVs wasn't great. Also, don't miss the outdoor closet by the back gate which is filled with pool toys and towels. The reservation process was very easy. Our only complaint was we would have liked to access the Internet but nobody knew the wireless password for the property."
"The Condo was great, so much room to move, everything we needed was at our fingertips. It was comfortable, private, clean and modern. The Pool was such a great bonus. It was the perfect setting for a mini getaway to Palm Springs. PS: There was no bottle opener to be found anywhere. Response via email was prompt. The written explanation of how to get there and how to get access to the condo was clear and simple."
"We loved the layout of the house and the property is amazing. We spent all day in and out of the pool which was lovely with a gorgeous view of the mountain. Space abounds with a great floorplan for groups. The beds are noisy and the whole place could use a facelift, although the original pieces of furnishings are well maintained. As always the staff at VPS is top drawer and very responsive to our needs. 100% recommendation. We love VPS."
"We loved the space, the backyard, the pool & spa, the layout of the house, and the grill! Every house I have rented with Vacation Palm Springs has been spectacular, the team and management here are great and the house was awesome."
"The layout of the property was nice; We liked that the bedrooms were situated on opposite sides of the home. There was enough equipment, utensils, etc. for all guests. The home was a comfortable size for six people and the price was affordable. The property needs more three-prong electrical outlets. The air conditioning is not consistent in all rooms. The jacuzzi heating is a bit confusing. Online booking was very easy. Brian was a great property manager. He responded very quickly to our plumbing problem."
"The house was very well maintained. Extremely clean when we arrived. All rooms were nice and had plenty of space. Overall, Great experience! There was a few minor issues like the spa overflowing, the front gate lock wouldn't unlock to let us out of the house, so we had to jump the wall. The shower head in the 2nd bathroom was loose, and the shower in the master bedroom had hot water issues. The refrigerator was not cold enough to keep the food chill, and the bottom lock on the front door does not work. Loved the pool and the backyard! Fix the minor issues mentioned and the house would be in immaculate condition. During my reservation process dealt with Portia and Justin, they were both very courteous and humble! Very professional!"
"This is our 4th or 5th time in this home. It's a perfect size and the pool is great for all ages (grandkids) because of the shallow end. We had a couple of issues when we arrived but Vince took care of them ASAP and followed up with great communication. Being in the property management and construction field its easy to recognize that Vince is very much an asset to your company, don't let him get away."
"We really enjoyed the stay at the Vibe. Kids enjoyed the pool. The house was very neat and spacious. The second Master Bedroom which is located behind the garage was really convenient for the kids to have fun. We received quick response for couple of calls for help. Really appreciate that. There is an issue with one of the bath rooms where the door cannot be locked. Also the A/c does not seem to be getting evenly spread especially in the family room."
"The house was a great layout for our group (2 families with small kids). We had a lot of space, and the yard was very private, which was great for the long days of swimming. I would recommend your company to a friend, and would rent from you again myself. The small problems we did have, we could always get a hold of someone, and someone was always friendly, understanding and helpful. When we did have to talk with your staff (Vince, Nate) they were very friendly and helpful."
"We liked the peacefulness, space, floorplan, all the ammenities were perfect. I really enjoyed it. I would rent it again. Actually, I would love to purchase a home much like it. Screen doors were somewhat difficult to open. A larger pool with seperate jacuzzi would be nice. Work on ant problem. Nate and Donna were very attentive. I was really impressed with the service. Excellent."
"Liked the well appointed interior and the home's cleanliness. This house is really is a two bedroom with a kids bedroom and the murphy bed in the bedroom that appears to be a converted garage. We had three adult couples staying at the property and it was not really comfortable for the couple who stayed in the twin bedroom as it is small with a small bath. Had we gone by the listing and had we been four couples trying to stay on the property it would not have worked. I am glad the 4th couple we invited turned us down as they were already going to be out of town. Otherwise they would woefully iritated. Reservation team was outstanding."
"The rental fee is reasonable for a 3 bedroom and 3 bath house. Although the bedrooms and beds are a bit small and the bathrooms could use an upgrade. Everyone at this agency is very professional and helpful. I tried a different agency last year because of the property I was interested to rent and was extremely disappointed with the other agency. This year I came back to Vacation Palm Springs again and will never deal with the other agency."
"We really enjoyed staying at this home. Everything was very neat and clean and we were very pleased with the house as a whole. I would definitely rent this property again! Kudos to the property management team. We accidentally locked ourselves out and someone was there within 20 minutes. This was VERY MUCH appreciated. Wonderful job!"
"We thoroughly enjoyed our stay @ California Way. The 3 houses / 2 properties provided more than enough room for our large group. They were very nicely designed (especially the poolside cottage) as well. Loved the size. Perfect for our large group. Super cute design. Comfortable beds. Everyone was very helpful from Vacation Palm Springs. We plan to come back!"