The City of Palm Springs ID# 308
Beds by Bedroom:
Master BR: 1 King, tv
BR 2: 1 Queen
BR 3: 1 Queen
BR 4: 1 Full, 1 Twin
BR 5: 1 Queen, 1 Twin, 1 Full, tv
BR 6: 1 Queen + 2 Twins
Sleeps up to 12!
Private Heated Pool & Whirlpool Spa
11 Total Beds:
1 King Bed, 4 Queen Beds, 2 Double Beds, 4 Twin Beds.
Wireless High Speed Internet Access at no charge
Big Screen TV, Cable Television, DVD
Outdoor Gas Grill
2 Dining Tables (indoor) seating up to 12.
9 Poolside Lounge Chairs
Pool Approx 14' x 28'
All New Kitchen in 2014!
Double Commercial Fridge (2)
3200 square feet of living space
Small dog Allowed upon request at reservation w/ small pet fee. Inquire at reservation.
Great central location, near shops, golf courses, dining, walk to restaurants.
No smoking permitted inside home.
"nice and roomie the House had everything we needed, the space was great. we even had additional beds! "
"Lucky sun fun Great home,! There's lots of space and the pool gets lots of sun! "
"1 this house got so many problems and issues, I think you should solve the problems before you give this to someone else, you cant enjoy there, impossible. And I been calling since day 1, asking to help Us, to fix the problems but we were ignored, no one care to help us, was very sad, we were helpless and had to stay there wt all those issues for 3 days. "
"The a/c unit that cools most of the house didn’t work at all. All weekend, the house was 84/85° inside and it was MISERABLE. I called the office Friday night and an a/c guy came to see if he could fix it, but wasn’t able to. He replaced the control unit on the wall because it was fried (it actually had black “smoke” stains all over the backside of it). He also said the a/c unit itself was totally shot and was surprised that no one had complained about it before. The sides of unit itself in the closet were all rusted up and had holes everywhere. He taped it up as best he could, but said that nothing could be done. I called the office a few more times over the weekend just to keep them updated and they were extrmely apologetic, but said that there wasn’t really anything that could be done. Having a house with no working a/c was truly horrible when it over 105 degrees all weekend and ruined our trip. We ended up not really spending any time at the house, so paying all that money was frustrating. The only saving grace was that 3 of the bedrooms on the far left-side of the house were on a separate a/c unit it worked fine. All 10 of us piled into those 3 bedrooms just to stay cool at night, with some of us sleeping on the floor. Smaller issues: Pool light didn’t work Ceiling fan & light didn’t work in of one the center “bedroom” area on the far left-hand side of the house. The folks at Vacation Palm Springs have been GREAT helping out with this, but told me the owner refuses to budge on refunding any money. VERY sad. I'll NEVER rent this house again or recommend it to anyone. "
"This was the perfect spot for our girls vacation. There were plenty of beds and a great kitchen, not to mention the giant fridge for all of our food. We had issues understanding some of the light/fan switches, but after we tried them out for a bit, they all worked just fine! "
"Perfect getaway for the holiday weekend. The accommodations were perfect for the size of our group. Loved that this home had more than enough fridge space to hold all of our food. "
"Great Home Great home "
"The room set ups were perfect for our families. "
"Comfortable, roomy, and lovely pool. Thanks for a great 3 days! Plenty of room, great floor plan, lots of comfortable beds, fully equipped kitchen, and great location! "
"Super spacious and great design. "
"Home was in great location. Bed rooms were plenty. "
"We loved the beds, cleanliness & spaciousness, kitchen supplies, good for big groups, location and a great property management team. Jerry and John were amazing! Came over and addressed our issues immediately. "
"From booking this place to our arrival the process was very smooth. Even when we decided to add a late check out it was so easy. The house is as advertised. We were a party of 13 and had plenty of room to spread out. Also, this place is sent up to handle a large group as they have plenty of towels, kitchen supplies and even 2 full size fridges! "
"Overall the property was very nice, plenty of room for our 15 teammates that stayed in the house. Location was great to the convention center and restaurants! "
"the pool was great, especially since we had arranged for it to be heated - it was a godsend during that chilly week. The attached spa was nice too. Liked the double fridges, and 2 dishwashers was also appreciated and there were certainly plenty of beds, although far more than we needed. they were reasonably comfortable, although it would have been nice to have had fitted sheets that actually fit and stayed on the mattresses. "
"The house was clean. The team was great. Very pleasant people to deal with. "
"Really nice home , lots of space for a group of 15 or 16 people. Bunnie was very friendly and professional "
"Awesome kitchen. Amazing week with family. Everyone was very comfortable and relaxed. Excellent service from vacation Palm Springs, very accommodating. "
"This house seemed to be made just for our group. We had the exact number of beds needed, the kitchen was big enough to accomadate all of our cooking, the pool was just the right size AND for me personally this house now holds a special place in my heart since I got engaged the first day there! "
"The house was nice with plenty of rooms and beds. It was clean and had tons of towels, kitchen items, etc. Anything we needed it had. "
"The house was even better than described on the site. We had such a pleasant time and the accommodations were impeccable. If we come back I am absolutely renting this house again! I called a few different times throughout the booking process and during our stay. Everyone was friendly and helpful at all times. "
"Plenty of room for a group of 11. Backyard was nice and private. The house was very functional for our group. The service was very good - lots of communication prior and during the stay. No problems or issues arose that needed attention. "
"It's in a great location. Has a big kitchen and has a lot of room for the whole family "
"There was enough room for the 8 of us. House was reasonable for our group. "
"The house was really clean and nice. Overall it has been a very nice stay, and even though the house was a level lower from my expectation, it was not bad at all. It was very comfortable to sleep a large number of people, it had all you need to stay comfortably. Justin helped me the second time around with my reservation. He has been really great. I can not thank him enough for his support in finalizing the reservation. There was a little misstep in reserving the house a day earlier, but Justin was extremely nice and fixed the problem. He is excellent at providing outstanding customer service and making everyone feel good. "
"Loved the color palate, spacious bedrooms, huge kitchen! Sergio was very helpful - both before I arrived, and when I called with concerns during my stay. "
"The pool and backyard were amazing! There were plenty of beds for our group (we actually had extra beds), and they were so comfortable! We had such a great stay, and would definitely come back! We had to call during our stay because we couldn't find the propane tank for the grill (turns out it was hooked up into the gas line already!) When we called, they were so helpful and nice! "
"Great rental, great rental company. Very easy to book. There were some painting issues, minor upkeep, overall though quite nice. The staff was very friendly, very helpful. "
"The space was very roomy and incredibly comfortable. Felt like home away from home but better! You guys are top of the line AMAZING! "
"Clean, spacious, nice pool, nice neighborhood, close to downtown, fully equipped. Vacation Palm Springs was nice and professional. "
"Very clean, in good shape, pool excellent. The front door has problems, needs to be fixed. The Vacation Palm Springs team was excellent - great service before our arrival and a couple of minor items during our stay were cleared up immediately during our stay. Great service! "
"There are so many beds, everyone loved it. The house was very roomy. The Vacation Palm Springs team was great. Thank you so much! "
"Their was plenty of room for my guests. I suggest upgrading the plumbing fixtures and providing better exterior lighting. The service from the Vacation Palm Springs team was very good. "
"This is the 3rd consecutive year that I have rented the Lucky Sun house and each year has been amazing with friends and family. The employees at Vacation Palm Springs have always been extremely helpful and polite and we will surely be back for a 4th straight year next year! Portia and Cesar again were a tremendous help, thank you! "
"There were a great number of rooms for all of our guests. A great space to spread out in. The pool was very refreshing and had nice landscapping. "
"It was great! Spacious. Plenty of parking. Abundance of towels. Clean and Refreshing pool! GREAT Team!! "
"Liked how spacious this house was. It was more than enough to accomidate everyone comfortably. The reservation team was swift on answering any questions and concerns. "
"Plenty of room and great space in the kitchen to cook. The rooms were very nice and the retro/ modern look was liked by all. Everything went as planned so great job to all involved! "
"We liked the size of the home, the pool, the cleanliness, the amount of pool chairs/tables/toilet rolls, etc. Thanks! In reservations, Sergio was very helpful and prompt in replying to our queries. We can't be sure who was the manager, but when we called on arrival for a bottle opener, they delivered it right away - great service! "
"Liked it - lots of room! Would like to see higher shower heads. Excellent service. "
"This centrally located Palm Springs house was extremely clean and organized. It have every kitchen utensil/appliances imaginable. The best part was ALL THE POOL TOWELS. With 11 adults and 6 kids, this was wonderful. This kept us doing laundry all the time, but was well worth it!! Everyone I spoke with was very nice and accommodating. Even after we arrived, we had an issue with the pool and a toilet. WIth one phone call, the issues were resolved within the hour. We'd rent it again. "
"The property was clean and served our needs well. Suggest you upgrade the coffee maker and frying pans - perhaps add a griddle. With a house of this capacity - I would guess that most groups will be doing a fair amount of cooking at home - so kitchen equipment is important. (Thank you for your suggestions. We will see to it that the items you suggest are added/upgraded right away.) Your service both prior to arrival and after arrival was very good - no improvements to suggest. "
"Everything went very smoothly. We all enjoyed our time with all the extra space for everyone. The pool was great and the neighborhood was very quiet. Everyone we dealt with was very efficent and pleasant. "
"Property was very clean. All service items (dishes, towels, etc.) provided were more than adequate Lots of space for everyone to settle in comfortably. We were a party of 11 (7 adults/5 kids so everyone could have his/her own bed. Kids loved the pool. Pool and landscape service were quick, efficient and neat. Beds were extremely comfortable; everyone slept very well. Regarding the movable islands in kitchen area: brakes on wheels did not seem to hold well so they would move if one bumped into them. Need more teaspoons in kitchen--only appear to be 5-6. We did not need to contact office while we were in Palm Springs. All contact with office prior to our visit was handled very well and very politely (even though some of the questions we asked may have been a little odd). "
"This is the 2nd year I rented this house and once again it was nothing short of an amazing time! We are already looking forward to our rental next year! Quick and easy reservation process, no hidden fees or charges and have delivered everything as promised on both occasions that I rented. I primarily corresponded with Portia and similiar to the case last year , she was very helpful and was quick to repond to any and all questions I had. Thank you Portia! "
"Amazing, relaxing and no worries about anything" that was the reaction all weekend. There were enough beds, linens, towels, and plenty of room to relax. The weather was perfect for swimming and shopping and when we met to talk as a group, plenty of seating available. The house was immaculate, and it had everything we needed in the kitchen to cook a meal for the whole group. I will be back and plan on making this an annual event. Thank you to the staff especially Portia for being so attentive and responding to all of my questions promptly. Lucky Sun turned out to be a gem in the desert. The only thing I think you may want to look into is the jacuzzi. It never worked the whole time we were there and it is quite small for the amount of people that this house accomodates. (Thank you for bringing this to our attention; we are having the pool service check to make sure the jacuzzi is functioning properly) You have an amazing staff that really cares about the customers. Hats off to Portia and everyone there. "
"The property was great! We had a group of girls and everyone had a comfy bed and the pool was amazing! We spent most of our time in an around the pool. The only thing was the toilet paper issue. 9 rolls of toilet paper was not enough. I spoke with Portia and she was great! "
"I love how spacious the house was. We had a lot of family and it never felt crowded. There were so many places you could hang out. "
"Loved all the beds, slept a lot of people. Very much appreciated all the bath and beach towels, providing the washer/dryer as well as detergent! Those "little things" meant a lot and allowed us to have a relaxing weekend (well, as much as we could with 5 little ones running around!) :) The pool and house were very clean upon our arrival. Well equipped and stayed cool! One of the biggest things was that one of the bedrooms was not really a bedroom, more like beds stuck in a passageway. This was difficult because the person in that room couldn't close a door for privacy or noise control. I think this could be better described in the description of the house. A little more toilet paper or paper towels would have been great, but obviously that is just a very small thing! :) Cesar was great, very quick to respond, to the point, made reserving it VERY easy. "
"Even though we were to capacity in the house(16) we weren't over crowded at all! This is a perfect house for multiple families because its has plenty of beds! The Kitchen is very well stocked with pots pans dishes utensils all the things you are used to at home are there. "
"The place was perfect! There were 12 adults and 4 children. We never felt crowded and the 6 rooms gave us one per family. I highly recommend. I have 1 suggestions and 2 issues. Suggestions: One suggestion is to supply plenty of toilet paper for a house that can accommodate up to 16 people. We ran out but a quick run to RiteAid solved that :) Issues: Description noted that there were deluxe pool floats...they were not that deluxe and there were only two and one had a tear which grew bigger during our stay. (Thank you for your input. The pool floats have been replaced with new ones.) The bigger issue was that we got there at 3pm and the house was still being cleaned. We had to unload our groceries and get out of the heat and I felt like we were in her way because the kitchen and bathrooms (the 2 rooms we needed) were not cleaned yet. She didn't finish till almost 4:30. She did a great job. Just wish we could have walked in to a nice clean empty house...It would have made for a much better WOW factor... (Thank you for your feedback. The situation you mentioned here is very rare. Guests departed the same morning as your arrival and thus the cleaning team finishing as you arrived. We apologize and thank you for your input. The pool floats have been replaced with new ones.) Justin, Sergio and Cesar are the 3 reservationists that I spoke with and all were super friendly, informative and responsive. Great TEAM! "
"This was the first time I hosted an event using Vacation Palm Springs and it couldn't have been any better! It was so easy and the house had everything we needed! It was truly a great experience and I can't wait 'till next time! Sergio was very helpful with during the reservation process! We didn't need to contact anyone during our stay, it was perfect! "
"Very quiet area. The accomodations were very clean inside and out. We had a great time and would do it again. For us there was no need to contact anyone. The information and literature provided answered any questions we had. "
"The home is very accommodating. We had 16 ladies and everything was enjoyable. We could have used more toilet paper at the home. The chairs on the patio are falling apart, specifically the seats. The patio chairs have been replaced with new ones. Thank you for notifying us. - Scott in property management "
"Large rooms and spacious, practical, near the city and attractions, great view. "
Neighborhood: Sunrise Park
City: Palm Springs, Central, 3 minutes to Downtown
1.9 miles to downtown Palm Springs
The City of Palm Springs ID# 308