#1 Choice in Palm Springs Area Vacation Home Management.
Strength in Numbers. Ensuring the Success of Your Vacation Home.
Palm Springs | Palm Desert | Rancho Mirage | La Quinta
Maximum Rental Income for You! We bring you the largest network of VIP guests who rent homes from us exclusively. And you benefit from more income, more frequently.
Experienced. Time Tested. Trusted. 14 years expertise as the #1 firm specializing in the business of Desert area vacation home management & property care.
You benefit from the expertise and attention of our 40 local full time vacation home pros with the top market knowledge and detailed insights to greatly enhance the results for your vacation home. Our Desert area pros care for your home and handle all of the important details for you.
470+ home-owner clients trust us to maximize bookings and provide expertise and individual care to protect their treasured vacation home investment. And we deliver results.
Consistently the Top Rated Trusted Vacation Home Rental Management Company in the Greater Palm Springs area.
The best care for your vacation home. Around the clock, attentive service for our valued clients - 365 days of the year. Help is always nearby, so you have more time for you.
Top Ratings + Best Guest Reviews
4.3 of 5 stars on Google+ The Best Rated property management company in the Greater Palm Springs Area – ensuring you peace of mind.
Top Ranking + Top Ratings = Top Rental Income Results for You
Friends Who Rent! We maximize your rental bookings with the good company of 70,000 Facebook friends who rent vacation homes from us year after year.
Global Reach. Local Expertise.
Maximum Visibility for Your Property.
The most comprehensive vacation home rental program in the Desert Area. Strength in numbers. We generate maximum rental income results for YOU.
1276 N. Palm Canyon Drive
Palm Springs, CA 92262
Vacation Home Property Management
Serving the Greater Palm Springs Coachella Valley Area
Multiple Channels. Maximum Visibility. More Money for You.
When people are looking to vacation in the Palm Springs area, our well-named and very popular websites - including VacationPalmSprings.com - pop up high on the page for nearly any combination of relevant words or phrases people enter on Google, Bing or Yahoo. And in the robust world of social media, you'll find our marketing in the lead on Facebook, Pinterest, Google Plus and others! This best-in-class visibility for Palm Springs area vacation home and condo rental properties has a direct correlation to the amount of rental income you’ll generate. Try it yourself. We think you’ll be impressed with what you see.
Marketing Muscle - Maximum Revenue for You
We take our marketing seriously and have fun with it, too. Our team understands that your success and our continued good reputation depend upon it. So we are relentless marketers. Every day marketing gets highest priority and tremendous attention. Our marketing for your home includes extensive Internet advertising, social media, search engine placement, direct mail, event sponsorships, cool post-cards and high visibility displays where vacationers and visitors frequent.
67,000+ Exclusive Guest Network - More Rentals for You
We pay attention to and stay in constant contact with our network of more than 67,000 valued clients who rent vacation homes and condos from us each year, and they thank us by returning again and again.
Concierge Care for Your Vacation Home - Peace of Mind for You
Caring for your home is as important to us as it is to you. Our team of professional vacation home managers, maintenance pros, housekeepers, and marketing professionals are dedicated to looking after your home's well-being. You can directly reach someone from our team by phone - every day of the week, year 'round - 24 hours a day. There's always someone to assist.
Attentive Service - Customized for You
Our service to you includes an understanding that everyone likes responsive and friendly service and communication - guests and homeowners alike. That's why our offices are open 365 days a year, including holidays and Sundays so that guests and homeowner clients can count on reliable and responsive service from both our communications team and vacation home managers.
For 14+ years, Vacation Palm Springs property-owner clients have reaped the best rewards and results of our leading and comprehensive rental management program that offers great focus, great rental income results, and attentive service.
If you value results too, please join us today and start reaping great results for your property. Email us today at email@example.com or contact our vacation home marketing team at (760) 778-7832.
The Best Results | Meet Our Team | Numbers Tell the Story | Vacation Rental Tips | What Homeowner Clients Say
What We Do for You | We're Social | What Our Clients Say | Common Questions & Answers
Celebrity / Luxury Homes | Guests Talk about Our Service | Contact Us | Reviews + Ratings | In the Media
Meet the Vacation Palm Springs Leadership Team - Vacation Home Management, Reservations, Sales & Marketing Management Team: From left, front, seated, Brendan Lenihan, Tony "Ted" Edwin, Judith Donahue, Davis Meyer, Janet Cox-Dillard, Tera Christy, Cindy May. Second row, from left: Justin Vasquez, John Recktenwall, Adrian Ybarra, Shawn Marie Embrey, James Covington, Chris Spear, Mary Repp, Jimmy Repp, Randi Gunderson, Britt Cheek, Sonia Baltazar, Anna Baca, Bunnie Williams, Christie Miller, Ashley Miller, Gerald McGee, Angelita Ordonez, Andy Wurst. Back row, from Left: Szabi Abel, Shawn Waygood, Tony Memory, Rick Hutcheson, Rain Tyler, Rick Heiden, Nathan Jordan, Michael Loveless, Todd Webster, Jerry Hitzeman, Mark Rodak, Nate Heape, Rob Kincaid. (Photo taken May 2015)
Our vacation home managers are equipped with iPads and a customized "App" to benefit you with real-time communication and attention to detail in caring for your property and our valued guests. The results for you: remarkable rental income and satisfied guests who will return to rent your property again and again.
Discover how our caring and professional focus, advanced technology and specialized knowledge can benefit your property and your pocket book.
Our dedicated team of professionals understands that marketing and managing great vacation homes & condos requires a proactive approach with well-trained and caring people, state-of-the-art technology and keen attention to detail.
Our team specializes in property marketing and management, delivering superlative results in caring for your property and remarkable rental income for you.
Our A+ Better Business Bureau rating and 5-star guest reviews on Google reflect our dedication to guest and homeowner satisfaction – known, trusted and proven best in class Palm Springs Area property management services.
Join us today and benefit right away from our 67,000+ person, fast growing guest network!
"I've rented from Vacation Palm Springs 6 times and they are a dream to work with. Their people make all the difference."
"Great company. No one does it better. We absolutely recommend Vacation Palm Springs."
"The property managers were super. Fabulous service. This is why I love Vacation Palm Springs. They are very responsive."
"The staff of Vacation Palm Springs was superb, and I would have no hesitation in recommending their services.
"Absolutely recommend this company without hesitation. Service here is 100% plus!
"Vacation Palm Springs is by far the best company we have ever dealt with... Never before anywhere else have we received this kind of service, courtesy, and efficiency."
Vacation Palm Springs offers you the best results with impressive numbers to prove it: The 450+ properties we represent, thousands of 4 star and 5 star reviews from our customers, 70,000+ Facebook fans, best in class Google score, A+ rating from the Better Business Bureau. On channel after channel, Vacation Palm Springs has the most impressive metrics.
But don't just take our word for it. See for yourself the strength in numbers, the votes of confidence and credibility.
Vacation Palm Springs offers the best in class property management services, consistently receiving the highest ratings, homeowner client satisfaction and guest reviews.
Our exclusive network of 60,000+ guests means more bookings and more income for your vacation home. “Nobody does it better” is a compliment we hear again and again from our clients who are delighted with the consistent results we deliver year after year.
We continually invest in technology to keep our company on the leading edge and in turn generate more leads and more bookings for your home. Mobile traffic is through the roof and Vacation Palm Springs is the only local company with a top-notch and easy-to-use mobile site.
With 450+ properties in our rental program and our exclusive guest network of over 60,000 repeat guests, your property will get the attention needed to generate the maximum cash for you. We only make money when you make money so we’re highly motivated gret results for you.
- Top placement on Google & other search engines and important websites.
- Multiple Distribution Channels to feature your property.
- Leader in social media - most Facebook fans with 70,000+ and Growing
- 1.2 Million annual web visitors
By Rob Kincaid, President
Vacation Palm Springs
1. Location and Privacy Really Matter. Choose a private home or condo that is well-located and very private. People love to rent properties that are private yet close to downtown Palm Springs, near Palm Desert's popular El Paseo or convenient to restaurants and attractions.
2. Be Pet Friendly. Many people vacation with their pets and the Palm Springs Desert area is pet friendly. Welcoming pets at your vacation rental property can create more business for you.
3. Make it Green. Consider creating a big or small grassy lawn area because people want green grass even if it's synthetic turf.
4. More bathrooms are better. A bathroom for each bedroom is a big plus.
5. Views matter. Renters love to see big views of mountains, palm trees and swimming pools.
6. Furnish with a balance of style and comfort. Guests prefer properties that have a balance of wow design appeal plus comfortable furnishings for relaxation.
7. Supply the kitchen well with every possible serving piece, cookware, flatware, utensil and small appliance. Renters have high expectations for complete kitchens and use them.
8. A private pool & outdoor whirlpool spa are essential for all seasons.
9. Landscape lighting for palm trees and poolside areas is really important to guests.
10. Consider hiring a top-rated professional management company that specializes in vacation home rentals to manage your vacation home. Doing so can make a huge difference in the amount of cash you can generate for your vacation home.
What kind of homes & condos make good vacation home rentals?
Well-located, well-designed and nicely furnished homes and condos with private pools and spas and 2-3 or more bedrooms can be excellent cash generating vacation home rentals. Homes with 4 or more bedrooms can allow for even greater appeal and can produce better results. One bedroom properties have more limited appeal. Large luxury homes and properties that are convenient to downtown Palm Springs or Palm Desert's El Paseo can make especially good rentals. Having a bathroom with each bedroom (en-suite) is a plus. A private heated pool and whirlpool spa are essential.
What's important in selecting a property management company for your vacation home?
Choosing a top-rated management company to market and manage your property can make a big difference in the financial results you'll see. But be sure to do your homework and know what to look for. Here are a few important tips:
Ask a lot of questions. For example: "How long have you been in business? What are you best known for? What size is your team? How many properties do you represent? (There's strength in numbers.) How do your company's rankings, reviews and ratings compare to other companies?"
Verify for yourself what trusted third party organizations say about each company's reputation through online reviews and ratings. Fully explore what clients and guests are saying about working with each company. View the objective scores assigned to each rental agency for its services by Google, the Better Business Bureau, BBB.org. (Vacation Palm Springs has earned a 4.7 out of 5 stars on Google Plus, the best in the business, and has an A+ rating from the BBB.) And stop by the company's offices to see the environment and team in action.
Look at the companies' marketing presence on Facebook and other important social media sites and search sites such as Google.
Also, understand the fee structures offered by each company. Some rental companies may quote a low percentage management fee as a "teaser rate," but will charge you as homeowner more by the way of many hidden, add-on fees such as reservation fees, booking fees, home inspection fees, credit card fees, and other fees that can really add up.
"Vacation Palm Springs is by far the best rental company we have ever dealt with... Never before anywhere else have we received this kind of service, courtesy, and efficiency."
- Cyntha C. | Los Angeles
"Great company. No one does it better. We absolutely recommend Vacation Palm Springs."
- Michael L. | Los Angeles
"These people bring their A-game 24-7."
- Timothy L. | Glendale
"Absolutely recommend this company without hesitation. Service here is 100% plus!"
- Ann H. | Winnepeg
"Our experience was beyond our expectations. Amazing service!"
- Victoria A. | Long Beach
"Vacation Palm Springs went above and beyond to address our concerns and to follow up. This team is really tops."
- Scott P. | Redondo Beach, CA
"I have rented from Vacation Palm Springs more than 10 times and the customer service has always been nothing less than perfect."
- Melinda A. | San Clemente, CA
"Vacation Palm Springs is by far the best home rental company we have ever dealt with. We have rented vacation homes in many places for many years. We have never before received the service, courtesy, and efficiency of the Vacation Palm Springs team anywhere else in the country."
- Carrie T. | Seattle
"You seem to have this down to an art. Absolutely perfect. Streamlined and straight-through process with no hassle at all. "
- Alex M. | West Vancouver
"It's an understatement to say that the Vacation Palm Springs team exceeded my highest expectations. Vacation Palm Springs marketing and customer/client service teams are among the very best I've encountered in ANY industry. To my surprise and delight, in its first year on the market, my home rented for nearly every week during the high season and for about half the weekends during the off season. The renters were thrilled with the great customer service and their reviews were uniformly spectacular about the home and about the Vacation Palm Springs staff."
- Gary C. | Los Angeles
"Fantastic experience. Everything was incredible. Service was 'spot on' and timely."
- Kevin K. | Tena Fly, NY
"Vacation Palm Springs always provides 5-star service. They are all excellent."
- Mark R. | Seattle
"Such a Great Palm Springs Vacation! All the staff at Vacation Palm Springs were helpful, friendly and very professional. I will be recommending Vacation Palm Springs to all my family & friends."
- Diane G. | Winnipeg, Manitoba
"The service was amazing. I have never had such a team of professionals work in such great harmony."
- Shohreh T. | Anaheim Hills, CA
Known. Trusted. Proven Results.
We're trusted partners for your property - producing top rental income results and high quality property care. That's our promise to you. And we deliver. Year after year.
With a sharp professional focus, specialized knowledge and our proven framework for success, we deliver top results year after year.
We understand that managing exceptional homes and condos requires a delicate balance that includes specialized knowledge, experience and attention to detail - in marketing, guest and tenant services, property care and homeowner relations. And we keep our results-oriented focus on these key areas.
Our professional team of dedicated vacation home managers and customer care professionals are committed to creating a productive partnership with each homeowner and every renting guest. We're dedicated to serving renters and homeowner clients 7 days a week and open 365 days a year.
Each of our vacation home managers is equipped with an iPad and customized apps specifically created for our company that provide real time updates and communication. The results: we better serve our homeowner clients and guests in an efficient manner - keeping track and caring for each property.
"Connecting our in-field team and office with iPads and moving all of our info and reporting systems online has really improved our communications, efficiency, speed of response and ability to keep homeowner clients and guests better informed," said Rick Hutcheson, Co-President of Vacation Palm Springs.
Best Property Care - Concierge Level Service
Our vacation home managers’ concierge team, reservationists, and maintenance are skilled, friendly, accessible and dedicated to serving you – and guests with attentive care – 365 days a year.
Maximum Rental Income for You
Strategic pricing is a key component we bring to marketing your rental property. Detailed knowledge of seasonal variances, market conditions, special events plus timing of supply and demand allows us to maximize your rental income.
Prompt Payment & Trusted Accounting
Punctual monthly payment along with detailed statements are sent to you by the 15th of each month. Also included are: past/future income and itemized expenses. You can also access detailed information about your vacation home(s) online through our VIP Property Owner Portal.
Our experienced housekeeping teams clean and prepare your vacation home including laundry of towels and linens - at no charge to you - after each rental.
City Ordinances & City Tax Compliance
We inform you about and comply with key city ordinances, rental licenses, permits, and noise ordinances plus new and evolving city codes. Also, we collect the required guest lodging tax and pay it for you monthly as required by city ordinances.
A+ Service - Before, During, After Each Guest
Our team inspects your property before and after guests occupy the home to prepare the home and ensure the home is safe and secure – and inspect condition upon departure. We also confirm systems are on/off - such as heaters, AC, pool-spa heaters and other items.
Attentive Maintenance - Your Peace of Mind
Our preferred local vendor partners and trusted maintenance professionals provide you with peace of mind and are great resources for homeowner clients and guests/renters. They are available to assist 7 days a week with items big or small.
Detailed Screening and Protection for Your Home
Our team thoroughly screens every guest to ensure they meet all age and occupancy requirements. Our detailed rental contract is required of every renter and provides maximum protection for you and your vacation home.
Our leading social media visibility gets your home plugged in and in the spotlight.
When you join us you benefit from the most extensive network in social media - and rental management program - for Greater Palm Springs and Palm Desert area vacation homes.
Plus, Vacation Palm Springs is the leader not only in tremendous engaged social media exposure, but also in our amazing network of more than 60,000 repeat guests who we stay in touch with by e-marketing, direct mail, and search results too.
Committed. Connected. Comprehensive.
Vacation Palm Springs is the leader in results in booking and visibility for your property through our commitment to engaged and enlightened social media marketing, search marketing, and our extensive network of more than 60,000 enthusiastic guests who rent properties in the Palm Springs area.
When you join our comprehensive vacation home rental program, your home benefits from our leading market position and super visibility in social media and search media including Facebook, Pinterest, Linked In, Google, Twitter and other relevant social media and social media connections!
"We were 100% satisfied with Vacation Palm Springs.
We made a great income from the rentals and relied on VPS 100%.
When we first thought about renting our home - a $2 million estate in Old Las Palmas with fine art and furnishings - we were very apprehensive. From the get go, VPS made sure our home was rented to discerning people who took care of it. Was there damage and wear and tear? Yes, but very minor and VPS usually discovered it and deducted it from the deposit. We recently sold the house, but 'would we use their services again?' An unabashed "Yes!"
Bill Townsend, Homeowner Client, Los Angeles
"Vacation Palm Springs is the most effective rental company in the Desert.
They have unprecedented online visibility and get great results. When I "Google" anything remotely related to Palm Springs area homes, rentals or vacation, their website VacationPalmSprings.com always pops up at the top."
Justine Hamilton, Homeowner Client
"Vacation palm springs has managed our 4 bedroom - 4 bath property for more than 2 years (The Casa Grande) with excellent service on all facets. This makes life stress-free regarding the property. I have other rentals around California, and honestly, I find Vacation Palm Springs to be the best - and I mean the entire team - they are all 10 star at their jobs. They are like family to me. Our renters feel the same way about them."
Ron and Teri Bernstein, Homeowner Clients
"We wanted to say how very pleased we are with Vacation Palm Springs. Not only are we happy about the number of rentals you've booked, but also - and particularly - with the great attitude and the quality of service from everyone in the company. You guys are outstanding and we'd be happy to offer this reference to anyone if it is useful. We used to be with the other big vacation rental company and you guys are far and away better at what you do. Thank you so much."
Jessica Scarffe, Homeowner Client, Santa Monica
"When we listed our multi-million dollar luxury home as a vacation rental, our objective was to generate as much rental revenue as possible. We're delighted that we selected Vacation Palm Springs as they have delivered outstanding financial results, booking more than $60,000 in rental revenue for our home within our first 30 days of joining their program!
Vacation Palm Springs knows the Greater Palm Springs Area, and understands how to attract to the vacation rental customer successfully. Their advice on pricing, seasonal timing and what to expect has been spot on. When maintenance repairs have been needed at the home, the VPS staff has worked creatively to find solutions and to keep guests happy.
Unlike other vacation rental firms, Vacation Palm Springs is well staffed with multiple reservation staff members, vacation home managers, accounting staff, and marketing staff. This results in a turn key solution to drive revenue and minimize any hands-on required by the owner. I am very pleased that we selected Vacation Palm Springs to represent us, and highly recommend their services to property owners looking to maximize rental revenue."
Frank E, Rancho Mirage, Homeowner Client
"I've had my rental homes listed with Vacation Palm Springs for more than 14 years. Their professionalism, attentiveness and customer service are unmatched. They have a friendly team always on hand to answer questions and to ensure my needs and the renters' needs are always met. Plus, it's important to me to be a part of a company with a terrific reputation that understands the importance of getting a great return on your dollar."
David Jimenez, Homeowner Client, Kansas City
"I've just listed my property with your agency and within 24 hours, you already have a tenant, renting my home for 10 days! What a great way to start out our relationship!"
Nancy Houchen, Los Angeles, Homeowner Client
"The Vacation Palm Springs website is the most visited vacation rental site for homes in the Palm Springs area and I wouldn't even consider listing with another company. My houses rent consistently and I've been very pleased with the amount of rental income generated. As a result of their on-line presence, I know that my homes are getting a maximum exposure."
Josiah S. Hamilton, Homeowner Client
"In researching our options for purchasing and managing a rental property, we found that Vacation Palm Springs offered the most comprehensive program, the best marketing and was the obvious choice. We have been very happy with their team efforts and instant results! Just a day after our home was listed, we got bookings!
We feel we are in good hands, that the home will be looked after and that the needs of our guests will be addressed if anything should arise. Top notch professional company - we'd be confident recommending them to anyone!"
The Allens, Danville, Homeowner Client
"We are thrilled with our rental income."
Wendi Stefani, Portland, Homeowner Client
"I began using the services of Vacation Palm Springs in 2002, and am extremely happy with their services... I highly recommend them. They understand very well how to market their services and bring in the customers and they've done much better at keeping my house booked than my previous agency."
Philip van Allen, Palm Springs Homeowner Client, Los Angeles
What kind of homes and condos make the best rentals?
Well-located and nicely furnished homes and condos with private pools and spas and 2-3 or more bedrooms can be great cash generating vacation home rentals. Homes with 4 or more bedrooms can allow for even greater appeal and can produce higher yielding rentals. Upscale luxury homes and estates with celebrity names associated with them, and homes that are located within walking distance of downtown Palm Canyon in Palm Springs, El Paseo in Palm Desert or The River in Rancho Mirage can make especially good rentals. Homes and estates that generate the greatest income are well-appointed, have architectural appeal, privacy, offer great views of mountains, pools and palm trees. The best producing properties also feature expansive grounds, big pools, lush landscaping, luxurious amenities and suite-style bedrooms. Having a bathroom with each bedroom is a real plus. A private pool and whirlpool spa are essential for rentals. A greater number of bedrooms and bathrooms can be a real plus in generating rental income.
One of the key advantages of working with Vacation Palm Springs is the strong year-round rental demand we provide from our exclusive rental of 60,000 returning guests who rent homes from us during every month of the year.
How much rental income might my vacation rental generate?
Vacation Palm Springs is the best-in-class market leader in generating the best rental income for homeowner client members. Income potential can vary considerably by house or condo, the number of days the home is available for rentals, its location, style, availability on key holidays and special events, amenities, and its number of bedrooms.
For many of our Vacation Palm Springs rental agency clients with 3 and 4 bedroom homes and condos we have consistently generated in the range of $30,000 to $60,000 or more in annual gross rental income. Larger luxury homes, 5 and 6 or more bedrooms, consistently generate cash in the range of $60,000 to $100,000 or more annually. Larger luxury estates with five and six or more bedrooms and bathrooms in prime locations have produced significantly greater incomes - as much as $110,000 to $175,000 annually and more. Many of our clients take home well over $60,000 annually from the rental results we generate for them ($60,000 net to the homeowner client after fees have been factored in). Past performance does not guarantee future results, and we cannot project or guarantee results, but what else can you go by?
How am I paid for rentals?
Prompt monthly payment is a key distinction that Vacation Palm Springs provides - an important consideration to explore in listing your home for rent. Before the 15th of each month, homeowner clients are emailed a detailed accounting statement showing the prior month's rental activity. Payment is automatically deposited into the bank account of your choice. Your statement also includes detail of future reservations booked for your property. Vacation Palm Springs pays homeowner clients within the first 15 days of each month; other companies delay disbursement of funds to homeowners for as long as 45-90 days. Included with your monthly statement is a homeowner "tip- sheet" with timely suggestions and ideas for maximizing rentals and upkeep. Through 24-7 direct access to our web-based Vacation Palm Springs VIP client portal, you can view the details of your rental bookings, see how many showings your property is getting, update information, and keep in constant contact with your property.
What are your management fees?
We're paid based on performance, so we're highly motivated to do a great job for you. Our service and remarkable rental income we generate for our clients has earned us an excellent reputation. Our professional services fee is straightforward and streamlined: homeowners profit from 75% of rental income and Vacation Palm Springs retains a 25% professional fee. Homeowners pay an annual marketing fee only after we begin generating rental income for you. (Because we're confident in the results we'll generate for you there are no up-front or advance fees for you to join our program.) The convenience of responsive coordination for property management maintenance services - for example, assisting in coordinating a service vendor for delivery for your home - are offered at a low $45 per hour fee, the same maintenance or repair coordinating assistance.
Who handles housekeeping and maintenance?
Our in-house professionals are well-trained and dedicated to coordinating all aspects of cleaning, housekeeping, linen and towel service after the departure of each paying guest at no charge to the homeowner. After owner use, Vacation Palm Springs provides cleaning services following your personal use of your home for a fee based on the size of your home at a special discounted rate for you. On an as-needed basis our maintenance team and property management specialists teams provide concierge-level maintenance services to save you time and money and to keep your house in guest-ready conditions when you're not here to do so. Our professional service fee for the convenience of maintenance coordination is a low $45 per hour rate that we've held at cost for more than 14 years.
What should I pay attention to selecting a Palm Springs area property management company or rental agency?
Be sure to ask questions. For example: "How long have you been in business? What size is your team? What do you do best? How do your company's rankings and ratings compare to others? What's your reputation and how many reviews? What are clients and guests saying about working with the company? What are you best known for?" Also, find out the objective scores assigned to each rental agency for its services. Check with Google, the BBB, the Google + score, Zagat and other trusted and time-tested organizations. Take a look at the presence the companies have on Facebook and other social media circles.
Also, be sure to understand the fee structures offered by each company. Some rental companies quote a lower percentage management fee as a "teaser rate," but will charge you as homeowner many add-on hidden fees. These additional costs such as "reservation fees, booking fees, home inspection fees, internet fees" can add up significantly. As an example of a hidden fee that other companies may charge you as homeowner client: a per booking or reservation fee, pre-arrival visit fee, plus an additional 2-3% credit card percentage fee charged to you each time a guest pays to rent your home using their credit card. Our company does not charge you hidden or credit card fees, per transaction fees or reservation fees or check fees to homeowner clients - and we generate outstanding financial results and property care for our homeowners.
What about the potential for damage caused by guests?
Accidents do happen so we require a $750 security deposit, and/or an accidental damage waiver fee, paid in full in advance of rental. A majority of guests are considerate and careful, but there are exceptions where damaged and missing items are charged to the guest security deposit. When this occurs, we coordinate the repairs or replacement item and charge the guest's security deposit. Separately, ordinary wear from frequent use is a reality when your home becomes a cash-generating vacation home and is not covered by guest security deposits. Our team inspects your home before guests arrive and after the guests depart to check for damages. If a guest is negligent and causes damages, they are charged for these items and our team coordinates the repairs or replacement items, up to the security deposit amount.
What might I expect from guests using my property?
Generating significant cash from a vacation home comes with the reasonable costs of doing business. Wear from frequent and ordinary use is a reality and a risk associated with residential property rentals and is a homeowner responsibility. Vacation rentals are in many ways similar to small hotel lodging, so wear and routine maintenance is a reality and a balance, the downside of the good fortune of generating income - and a shared cost of doing business - when renting out your vacation home or condo.
What about furnishings for the home?
Your vacation home should be furnished to reflect a balance of comfort and style. Having televisions and DVDs in all bedrooms and living rooms is important as well as reading lights in each bedroom and living area. In addition to appealing design and style, vacationing guests are looking for a place with furnishings to allow for comfort, conversation, dining and relaxation both inside the home and poolside. Wireless Internet is a must. A local land line phone service is required for use in event of emergencies. When you join us, we supply you with a comprehensive checklist of required furnishings and supplies that we've developed based on more than 14 years of providing excellence in guest satisfaction.
How should the kitchen be equipped?
It's very important that kitchens must be extremely well-equipped with complete table service for at least 2 more than the home sleeps, as well as serving pieces, blender, toaster, coffee maker, cookware, mixing bowls and utensils. Most renters make use of kitchens to prepare family meals, meals for holidays and other celebrations. A well-supplied and well-stocked kitchen is essential and a key expectation of renters and guests. We provide a comprehensive checklist of required kitchen items and supplies that is based on our experiences.
What about guest safety?
Guest safety is an important owner responsibility and consideration. Each vacation home should be examined carefully by the owner to ensure the home is safe for guests and free of safety hazards - including but not limited to trip hazards, safe electrical wiring, and sturdy furnishings. For each rental, we require the responsible person who is renting the home sign a waiver of liability, included in their short term lease, for guest and invitees including use of pools and spas.
What kind of insurance do I need?
To protect you and your property, we require each homeowner have a short term vacation rental and liability policy that includes liability coverage as well as your insurance vendor naming Vacation Palm Springs Real Estate Inc. as "additional insured" on your vacation rental insurance policy. We can provide you recommendations on insurance companies that can accommodate you with a suitable short term rental policy and "additional insured" for vacation rental properties in the greater Palm Springs area.
Should I accept pets?
It's definitely worth considering. Being pet friendly can increase your home's marketability as more than 60% of households have a family pet. About two thirds of the Palm Springs area vacation rental properties in our rental program welcome pets. You can decide whether your home will accept pets but if you do, it will likely create more rental income for your vacation home property.
How is maintenance handled?
Homeowners directly pay utilities, pool service, gardening service as well as maintenance and upkeep. Our company inspects and prepares your property prior to guest arrival, after each guest depart and inspects your property again after it has been cleaned to inspect for and ensure quality. We proactively offer to assist as well as notify clients of items needing maintenance as well as providing assistance in coordinating the necessary repairs. You benefit from our network of trusted local preferred vendors and repair specialists, as we are able to resolve such issues expeditiously and at reasonable costs because of our solid and longstanding relationships with local service providers and on-staff team members. When a guest experiences a malfunction while a guest is occupying your home, our team coordinates the service response and notifies you of the resolution in order to preserve your rental income and satisfy the guest. If a repair item is significant, our company will first consult with you as homeowner before authorizing the repair expenditure. When Vacation Palm Springs coordinates maintenance and repair items for the convenience of homeowners, a low $45/hr coordination service fee applies.
Where is Your Office? What are Your Hours?
Our offices are located at 1276 North Palm Canyon Drive in Palm Springs, open 7 days a week, 365 days a year. We are available by phone, email, web text, and of course in person. We promptly and courteously answer all customer requests. In addition to office hours, our property management team is available for in case of emergencies 24 hours a day 365 days each year. Our 24 hour hotline for guests and homeowner clients is (760) 333-3222. Our email is firstname.lastname@example.org or email@example.com or firstname.lastname@example.org
Known. Trusted. Proven.
The quality of the homes entrusted to our care speaks volumes about our company's credibility & results.
"I felt like the customer really does matter again. The best response from any team I've had staying in a rental home... very helpful and courteous. When i asked for something they responded immediately... Nice job!"
by Steve P. | Olympia, WA
"My friends and I had an exciting time in Palm Springs and the home made it perfect. Your reservation team handled all senarios with professionalism at its highest level. My company is a private concierge company and I will be using VPS again. The service and quality they provide is excellent."
by Margaret M. | Calgary, AB
"Working with a rental agency is better because you know there are managers available to respond. This company couldn't be more helpful. When an issue came up, they called back immediately."
by Kevin Y. | Glen Ellyn, IL
"We had the best time and will definitely be back! I spoke with almost everyone at least once... I was always shocked at how pleasant and efficient everyone was. Everyone went above and beyond whether it was regarding our stay or extracurriculars. Thank you all!"
by Daniel V. | Los Angeles, CA
"We would absolutely stay here again and would definitely rent from this same company again. They manage the properties beautifully. LOVED IT!"
by Tobi M. | Oceanside, CA
"The house worked perfectly for our group. The staff at this rental company has always been professional. I have never had a bad experience with them. They are the BEST!!!"
by Lesley A. | Garden Grove CA | October 11, 2011
"Amazing service. Our experience here was beyond our expectations!!"
by Victoria A. | Long Beach. CA
"Thank you for making our 20th Wedding Anniversary in Palm Springs unforgettable. The rental team was wonderful. We have rented homes before and this was by far the easiest reservation process we have encountered."
by Ellen K. | Laguna Beach, CA