8,915 Reviews: Trusted & Verified
Updated: April 19, 2018
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Here you will find more than 8,900 trusted & verified authentic guest reviews for Palm Springs vacation rentals, from guests who have stayed at each property - comments & reviews on service from Vacation Palm Springs - Palm Springs Rental Agency.
"The decor in the house was AMAZING! I loved the furnishings in ever room, and we also really liked how each bedroom had it's own bathroom. So nice to have to share a bathroom. The toilet in the master bathroom ran the entire time we were there. We called to get it fixed, and someone did come, but never fixed the solution, so we ended up turning the water off every night so the sound of the toilet filling and running wouldn't wake us up. The backyard furniture was also super uncomfortable and they didn't have enough lounge chairs (only 2) but the house sleeps 6, so 4 would have been nice. Overall the bathroom and backyard need some attention to make this a 5 star house."
Vacation Palm Springs Home: A Place in Time
"Our group of seven enjoyed the gourmet kitchen, outdoor barbecue and dining area. The pool was a good size and the outdoor fireplace was well used. The sleeping accommodations were very good and each room had its own bathroom - a major plus. The team was very responsive to our needs. An issue with the outdoor spa was fixed within an hour of making a phone call."
Vacation Palm Springs Home: Las Palmas Rose House
"The house was great. Large and spacious and ideal for a couple of families. The bedroom configuation was perfect and the kitchen was great for cooking up family feasts. Recommend this company? Yes....Absolutely...you guys are terrific and we appreciate your commitment to service. The entertainment system is beyond complicated. 7 remotes, 3 dvrs and no instructions. We were not able to play any dvds during our stay and would recommend that someone either simplify or write proper instructions. Service before was great, service during was mixed. We experienced a power outage the first night and after an afterhours call..Kelly was there with flashloghts within 20 mins. The same power outage apparently knocked out the pool heater and it took over a day and 3 calls to get the pool guy out to fix it. This was disappointing."
Vacation Palm Springs Home: Las Palmas Tennis Estate
"Our two adult children and their spouses fit "Sunny Life" perfectly with the three bedrooms each with their bath and the wonderful pool. The well equipped kitchen had us sharing many memorable meals together This has been mentioned before: The coffee maker is a bit difficult and there should be 6 poolside lounge chairs if 6 are renting the house. Other than these two small things, everything was perfect. Reservations were smooth and professional and when one closet door locked itself, a property manager was there and fixing it within 20 minutes: most impressive service."
Vacation Palm Springs Home: Sunny Life
"I startted out with a larger house. Some freinds could not go because of Easter. The team at Vacation Palm springs was very accomidatig in getting me a smaller condo. The condo was great and the location was great.utilization of the condo and its pool was super easy. i really don't have any suggestions. it was a great experience. my freinds and I are even thinking of making this a annual thing! As I stated above the team was very accomidating. especailly Sergio who was on it when it came to getting me and my friends into a smaller condo.I believe it was Portia with whom I talked to on the phone, and she was great."
Vacation Palm Springs Home: Sunburst Modern Condo
"The yard was gorgeous. Close to the heart of Palm Springs but very private with lovely mature palm and citrus trees. Loved that the pool was shaded. We visited during Spring Break and paid peak season price for the home. For the price, we felt the furnishings and bathroom fixtures were very dated. The home has lots of space but a weird layout. It is a lovely property, but for the price we felt the home was a bit run down and the pool may not have been properly maintained. We saw comments about the lack of lounge chairs by the pool. There were new plastic wicker loungers, but they don't recline and are very uncomfortable. Everyone was vying for the two reclining loungers all week."
Vacation Palm Springs Home: Uptown Las Palmas Estate
"The house exceeded our expectations. It was clean, comfortable and had excellent beds. The outside area was wonderful! We had a little difficuly with pool heat and we were told three different things on the timer for the pump. There was a solar box that was not at the correct settings, that box should be locked if the settings are not suppose to be changed. It was confusing! All the staff I talked to were exceptional! Very friendly and customer service oriented."
Vacation Palm Springs Home: Good Vibrations
"The outdoor area was simply amazing. We brought four kids, ages 3 to 18 and all were entertained the entire time. We didn't even need to leave the house. Would like to be able to have the the ability to purchase pay per view movies. Maid service during our stay (mid-stay) would have been nice. Adela was very responsive to all my emails/questions. I didn't have an opportunity to interact with the property managers because everything was perfect upon arrival."
Vacation Palm Springs Home: Serene Escape
"We enjoyed the spaciousness, the decor, the gourmet kitchen and all the extra amenities. The level of cleanliness was good other than the tile floor and kitchen appliances. We were pleased with the way the reservation was handled, very professional! Most certainly recommend this company."
Vacation Palm Springs Home: Luxury Living at Trilogy
"The house was very well decorated. The outdoor area was lush and had everything you would need. 6 lounge chairs, outdoor table and chairs, BBQ grill and nice pool and jacuzzi. All communication was with reservation team was good."
Vacation Palm Springs Home: Palm Springs Midcentury Zen
"A wonderful time was had by all of our party of six, for a Easter break get away. The house is located in a quiet residential area, with views of the mountains, and palm trees. The backyard provides a relaxing setting to watch hummingbirds feed, get some sun, or take a jacuzzi. The swimming pool is somewhat small, but has enough room for two lounge floats. The inside of the house is clean, modern, comfortable, and the kitchen is stocked with everything one would need to cook, bbq, or bake. Our family would come back again. The only suggestion I would give is to check the freezer door. It does not seem to close completely which could be wasting energy, and not cooling as well as it could. We spoke once with one of the property managers in regards to working the poo/spa heater. He explained how to work the system, and all was good."
Vacation Palm Springs Home: Great Midcentury Escape
"We liked everything about the home! We would recommend black out shades for bedrooms so guests can sleep in. The master bedroom and bathroom have windows that can be seen through. (Windows have reflective tint and can not be seen through. - Pam in property management). The sink in the kitchen broke, but it was repaired by Brian (who was very nice). We would have liked to play music inside and out. Watch out for the pool slide - there is a bump in foundation at the bottom that gave everyone a couple of scrapes. In reservations, Sergio was absolutely amazing. Thank you."
Vacation Palm Springs Home: Poolside Paradise
"Bright and quiet. Would like to see more fans and tvs in all bedrooms. We have stayed with you now several times. Our experience with your staff has always been excellent. Justin, Sergio and Chris are great."
Vacation Palm Springs Home: Canyon South Vacation Villa
"Loved the lay out of the home, private pool and updated kitchen. Folks should be aware of the street noise they will experience in this unit...not horrific, but something that should be mentioned to renters. Good work, nice service from the rental team!"
Vacation Palm Springs Home: Greenhouse Condo Private Pool
"My mother, 3 siblings and I rented this house for a week. A great pool, spa and covered patio kept us outside most of the week. The neighborhood cat visiting us every morning was a bonus! Rooms were generous and well appointed. The Kitchen had all teh tools we needed to cook for 8. The only irritant was the instant water heaters required some patience in the casitas. Very good service."
Vacation Palm Springs Home: Rancho Pasatiempo
"We were pleased that the photos of the home were true to life. We loved the pool and ample lounge chairs. Outdoor dining table was a big plus too. Wall decor was tasteful and modern. Three comments ... First, ditch the plastic only tableware. It is old, scratched, and not appealing. It would be better to offer some high quality porcelains that resist chipping. Second, provide better seating in the living room area. We were a family of five and found the living room seating slightly inadequate. Finally, while we enjoyed the master bedroom, I couldn't help but feel like I was sleeping in a converted garage. Not much that can be done about that, but that experience dropped our rating to four stars at most. Cesar in reservations was fantastic. I would happily make our vacation plans with him again on our next visit to Palm Springs."
Vacation Palm Springs Home: Emerald in the Sun
"We loved having lots of room to spread out and relax. The house, yard, and pool were all great. Would be nice to have a few more serving dishes such as a big salad bowl, platter, etc. Great service from reservations (Portia) when I accidentally booked the wrong house. Super-fast response to a concern about the pool heating equipment."
Vacation Palm Springs Home: California Vacation Villa
"The house was perfect for our girl's getaway weekend. It had everything we needed. Our only complaint was that there seemed to be a noise like someone walking on the roof which we thought was related to the water heater. It was pretty loud and woke us up every morning. Other than that, everything was to our satisfaction and the yard/pool area was private and gorgeous. The proximity to downtown was also perfect. If we did Palm Springs again, we would choose this same property! (Please note: The water heater was relocated outside, to eliminate the noise)"
Vacation Palm Springs Home: Alexander Poolside Getaway