9,032 Reviews: Trusted & Verified
Updated: June 20, 2018
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Here you will find more than 9,000 trusted & verified authentic guest reviews for Palm Springs vacation rentals, from guests who have stayed at each property - comments & reviews on service from Vacation Palm Springs - Palm Springs Rental Agency.
"This house was perfect for our family of four. It was cozy and comfortable. It was well-stocked with everything we needed. Loved the furnishings and decor of this mid-century house. The pool and jacuzzi were very inviting, the walled-in yard was private, and the neighborhood was peaceful. Beautiful view of the mountains. Some dish towels in the kitchen, or extra paper towels would have been helpful. Other than that, the house really was well-stocked. The reservation process was so easy! We booked on-line and received timely e-mails throughout the process."
Vacation Palm Springs Home: Sun Sanctuary
"Since the home was located along Hwy 111 is was easy access to many ammenties, some even within walking distance. We loved the backyard that was set up with pool, spa and BBQ area. Thanks for the prompt service regarding the back shower repair, the serviceman was there within 3-4 hours to fix it."
Vacation Palm Springs Home: California Mission
"Loved being within easy walking distance to downtown. Also loved access to the pool and hot tub. Great room worked perfectly for a hangout for our family. Cesar was helpful and responsive to work with prior to our arrival. Did not really need any assistance from any of the property managers while in the rental home."
Vacation Palm Springs Home: Downtown Luxury Villa
"Comfortable accommodations for 10, with 3 kitchens and sleeping quarters, and a shared pool. All my interactions were terrific, and the staff were quick to respond to inquiries and even called proactively to ensure we had all we needed."
Vacation Palm Springs Home: Mesquite Vacation Retreat
"One of the best features of this house is the dining room table that holds 11 chairs. Lots of privacy for sleeping and a large common area for an extended family reunion. Another hot water tank is required to service the master bath and kitchen. It took 20 minutes to get hot water from these locations and in the desert, this is undesireable.(Thank you for bringing this to our attention; there is a hot water recirculating pump that brings hot water throughout the house almost instantly, which we are sending maintenance out to check - Scott in Property Management). Pam, our manager was extremely professional and helpful at a moments notice. She is very attentive and the perfect personality for the position. The total experience from beginning to end was easy peasy with no dramas."
Vacation Palm Springs Home: Mission Hills Golf Retreat
"Great family retreat. The home has terrific bedding, showers, and TV's. One shade in the kitchen doesn't raise. (Thank you for your feedback. The shades have been replaced. Thank you! -Pam in property management)"
Vacation Palm Springs Home: Kiss of the Mermaid
"if you've ever been to Palm Springs, or Never been to Palm Springs, Vacation Palm Springs is the way to go! We loved the swimming pool, the yard, the fruit trees, and the layout of the home. We would recommend a few kitchen upgrades, like sharper kitchen knives, and a working blender. I think it would be a nice idea to just have a few basics around, like flour and sugar, so guests don't have to buy those, because they generally only need a little bit. The lighting is not good. (Thank you for the great feedback! We will follow up on the issues with the lighting. The blender has been replaced at the home. -Pam in property management) The reservations team was awesome. I believe we booked through Sergio and Cesar, and both were very pleasant and helpful. I would absolutely recommend this company! Kelly was a really great help in fixing the pool heater. He came by and was just as polite and helpful."
Vacation Palm Springs Home: Old Orchid Tree Villa
"The house is gorgeous, sparklingly new and clean, dream kitchen and master suite. Perfect for 4 couples with lots of space to be together or separate. I cannot imagine anything more spectacular. It's so new and so well appointed. Absolutely recommend this house and this company without any hesitation. Service here is 100% plus. I'm a pretty demanding person and I cannot even imagine wanting more."
Vacation Palm Springs Home: Las Palmas Serenity
"We liked the views of the mountains, the layout and quality of the home. The size of the home was great for our family, and the kitchen was excellent! We appreciated the laundry facilities, the separate casita, and the pool & spa. Sergio, Nate, Pam and Scott were all excellent to work with."
Vacation Palm Springs Home: Luxury Living at Trilogy
"It easily accommodated us and my sister's family. It was in a good location - very central to the things we wanted to do. It would have been nice to have little things - like coffee filters provided for the coffee pot. Reservation process was good. We had to get the property manager out on the first night and he came promply and fixed our issues."
Vacation Palm Springs Home: The Tony Curtis Estate
"The "cottage" was very charming. Beautiful pool and outdoor area. Reservation team was spot on. We were having an issue with getting connected to the Wireless Internet and within one half hour Sergio showed up and saved the day. Great team."
Vacation Palm Springs Home: Poolside Cottage Retreat
"The place was clean and we loved it. We would suggest more wash cloths in the baths. We found only two. Also, the electric starts on stove top need attention. They click for a long time. (Thank you for the feedback. We will restock the wash cloths and we have already followed up and had maintenance personnel inspect the stove. -Tim in property management) The reservations team was great, and property managers were very attentive. They came and fixed everything immediately, we were very impressed."
Vacation Palm Springs Home: Midcentury Las Palmas Retreat
"What do we like about the house? The quiet neighborhood. The pool + Spa + whole patio area is very functional. The kitchen is well-appointed. The grape fruit tree in the front yard is awesome. The extra towels in the linen closet is nice. The Decor is fun. The home is clean and comfortable overall. The laundry room and detergents were useful. The photos online don't do this place justice. The directions for the pool and spa could be clearer - it wasn't clear how to adjust the heat between the pool and spa. A king sized bed in the master bedroom would be great. The sound between living room and master bedroom carries too well.(Thank you for bringing this to our attention; we recently updated pool and spa directions for each house. - Property Management Team)"
Vacation Palm Springs Home: Lionsgate Retreat
"House was sleek and clean if not terrifically cozy for winter. Liked the open plan, nice quiet location, wonderful pool. Service was very good. Info on the house and layout was provided with lots of patience by all we spoke to. After arriving, we called about needing a teapot and more silverware and mugs, and all were delivered within a couple of hours."
Vacation Palm Springs Home: Palm Springs Pool Home
"It is a nicely furnished condo, with a nice pool area. The condo complex is quiet, and it is close to downtown Palm Springs. Sergio in reservations was very good! Property managers that we spoke to were also very good."
Vacation Palm Springs Home: Villa Hermosa Poolside Condo
"We loved the ping pong table. The hot tub was great as well. We loved everything about the house. Perhaps newer coffee machine/drip options/filters would be good. (Thank you for your suggestion. We will replace/update the coffee maker - Property Management Team). Everyone was spot on - property managers were great and even came out when we had a question - great service."
Vacation Palm Springs Home: Palm Springs Pool Home
"The home has a great outdoor setup, a nice kitchen, and super clean interior. There's nothing that needs improving, it was all good. Sergio in reservations was great, very helpful."
Vacation Palm Springs Home: Great Midcentury Escape