8,710 Reviews: Trusted & Verified
Updated: February 19, 2018
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Here you will find more than 8,700 trusted & verified authentic guest reviews for Palm Springs vacation rentals, from guests who have stayed at each property - comments & reviews on service from Vacation Palm Springs - Palm Springs Rental Agency.
"From the moment we walked in, we loved it. Very spacious ranch, mid-century but with the flair of modern amenities. The decor is spot on. Layout easily works for two small families or several couples with two bedrooms on one side of house and two on another. The 2 masters are spacious. We especially loved the outdoor shower (everyone tried it); the outdoor living room and fireplace. Our teens loved the home theater. Pool area perfect. It would have been nice if there was a gaming system set up. There are no games or movies. An additional pool float would be nice. (But these requests are minor) Love the coffee table books and ipod sound system though. We dealt with Justin and Nate to make the reservation. They couldn't be more helpful. The welcome basket is a very nice touch (I used my coffee mug this morning in fact)! However, we did have pool issues that hampered our using it (first the spa wouldn't heat, then the pool became an algea pond) and that was not resolved so well even though we were told someone would return that day, they never did. The pool and spa concerns have been repaired - Scott in Property Management Already have recommended you. We have done VRBO in the past and have been happy, but this is different because you knowwhere are managers available to respond. When an issue came up, they called back immediately."
"We come to Palm Springs from the San Francisco area twice a year and rent a house each time, so we have rented a lot of PS homes over the last 10+ years. This house is comfortbale and clean. The linen closet is well stocked wiht lots of new towels - an especially big plus with kids. The kitchen is new and had most of the equipment and tools we needed to prepare some nice meals at home. The house is directly acrosss the street from a middle school and on a larger street, but we had no probelm with noise from either the school or traffic. The hosue is close to two shopping malls, wiht fast food, supermarkets, and banks. It is about a 7 minute drive from the PS airport. We have rented many times through Vacation Palm Springs and always been well taken care of."
Vacation Palm Springs Home: Mountain View Villa
"The yard/landscaping is beautiful, nice and private. The house was comfortable. We were never able to get the pool and spa temperature regulated. Heating the spa, made the pool too hot. Tried to follow the instructions given, but there didn't seem to be a way to get the spa warm and the pool cool. Very frustrating. Also, we were 6 adults and there were only 5 lounge chairs, would have liked to have had 6 minimum....additional outdoor furniture would have been nice for the price we paid. Inside, we were surprised there was no shampoo supplied and one tiny bar of soap. We ran out of toilet paper and had to make a special trip to the store to buy some, so better basic provisions would have been appreciated. A few extra pool towels would have been good too. I dealt with both Justin and Sergio, and both were great. I would however recommend Vacation Palm Springs."
Vacation Palm Springs Home: Alexander Pool Villa
"We have just spent two months enjoying the Oscar Mayer house. Emphasis on the word 'enjoy'. This is the real Palm Springs we've been looking for but haven't found until now. We'll be back for longer next year! This mid twentieth century home has been largely updated to the best of this century. In fact, it looks like an ad for Andersen Doors and Windows. Here's some of what's great about this house: it's roomy feeling, it's design which allows for plenty of sun and shade around the pool, it's location and fine neighbors, it's quiet and convenient location and that wall of glass windows and doors that look out on the pool from the living space. What a perfect place to have a dinner party, either indoors or outside using the astounding grill. A word about this as a party house. If you want to stay up late and turn up the boom box do yourself a favor and rent someplace else. This is a real neighborhood with year round working neighbors who don't and shouldn't tolerate that. If you want to relax this is your place. I guess no house is absolutely perfect, so here are some thoughts on how OM could be even better (which I suspect the home owners know about and are steadily working on). The electrical system is outdated. The home owners have made a most helpful illustrated book that will tell you what you need to know about that. Except for the microwave which can't be used at the same time as the toaster or coffee maker. But the circuit breaker isn't far away. The showers should have mats and grab bars for safety, and some instructions for heating the pool would be a good idea. Since there are four TV sets it would be nice if the Direct TV had access to LA stations and maybe HBO. It's mostly infomercials, the local Palm Springs stations and a clunky assortment of other junk, trash and blather. While there's a huge number of beach towels, there's a shortage of hand towels and face cloths. I think we had contact with everybody at Vacation Palm Springs. Portia helped us find Oscar Mayer house last year and endless thanks to her for that. All the guys 'in the field' the property managers as they are called responded to every call as if they were just around the corner. Thanks guys. And big thanks to the homeowners who gave the okay for the phones and the chest of drawers in the king bedroom and who agreed to our return in 2012."
"It was large enough that we were not on top of each other,(14 of us ranging from 6 to 78 years old) but connected enough that we could all be together for meals and fun times I think the property should be checked often by the manager as some of the perimeter lights were working at night and it was needed coming in the dark Scott and Justin were great there were some things that needed fixing and referred us to Nate, and everthing was fixed with a warm smile by David"
"The property was clean, well-kempt, and well-stocked. Items such as kitchen wares, tvs, pool furniture were all top shape. Maybe some games available (scrabble was there but had no tiles). Other than that our experience was stellar. I talked with a couple of property managers while staying at lucky sun (I believe Scott and Chris). Both were very helpful and courteous. When I asked for items not included in the house, they responded immediately. I felt like the consumer really does matter again! The best response from any team I've had staying in rental homes. Nice job!"
"The garbage service seems to be confusing. The garbage is always full when we get there, and we unfortunately create alot of garbage because we eat all our meals in & seldom leave the place. The garbage only came once the whole time we were there, and the recycle was full when we got there & never emptied. We were told not to move or touch anything & to leave right where they were, which we did?? Everyone on your reservation team are extremely helpful & great to work with. We didn't have a need to call on the team during our stay."
"The house itself was very nice. All the furnishings looked new or well maintained. And the kitchen had everything we needed to cook at home. The biggest issue was that it was not conveniently located for us. I didn't realize how large the palm springs area is, but the house was over 30 minutes away from palm springs, and was a ways away from the highway. It was hard to tell this from the listing, since it just showed a dot on a really tiny map, without a way to zoom out and see where it was in relationship to other things."
Vacation Palm Springs Home: Via Puerta Azul Vacation Villa
"Great private location but close to town. Comfortable beds and nice space for everyone to enjoy the house Needs a little TLC, light bulb replacements - minor items but they do need fixing. Very helpful reservations service and quick to respond to adjustments in the reservation"
Vacation Palm Springs Home: Hillside Heights
"I had a fantastic time at Sunny Views with my wife and 3 young boys (age 10 mos, 3, and 4). The home is spacious, very well equipped, and located in a quiet neighborhood close to the airport and downtown Palm Springs. We especially enjoyed the large pool and hot tub; plus the ample green space in the backyard was ideal for the kids to run around! We'll definitely rebook for next year! I would recommend that a schedule be provided for when the sprinklers will go off. On several occasions, we got soaked when we were lying on the ground and the sprinklers went off!!! Everyone we dealt with was helpful and polite. I can't recall their names."
"so many things to do in the house and many nice touches - ping pong table, bikes, pool toys, decor, bedding and kitchen supplies - all made our visit so perfect. we will definately be back to this house! don't change a thing!"
Vacation Palm Springs Home: Palm Springs Midcentury Retreat
"THe property was easy to locate, very well decorated and appointed. The pool and hot tub were very nice touches for a townhouse. Although located on the windy north side of town, the neighboring townhouse blocked most of the wind from the back patio area. The house is not ideal for two couples even though it has two master suites. One bedroom is open to the living area below, so noise issues could be a problem. Justin and Cesar were great to deal with, very professional and accommodating."
"We loved that Sunstruck had tons of extras! Spices in the kitchen, ziploc bags, coffee filters, TONS of pool towels, pool floats, yard games! Lots of nice towels in the house and casitas. Many glasses, dishes and cups! They seem to have done upgrades to the bedding that are not reflected in the pictures! Everyone slept very well! Bring your CD's for the great sound system! We did call about heating the spa everyone was very friendly."
"The house was in a great location, only minutes to downtown. Beautiful mountain views, house was very spacious. The pool was dirty when we arrived, and the team made sure that they had someone in to clean it within 30mins of my call. Great service."
"Liked the general location of the property...close to restaurants, Spa, etc...The pool area was very nice.....Kitchen and appliances were modern...lots of refrigerator room.... the water pressure in one shower was very slow, no shower in one bedroom(these were the two largest)wrought iron furniture was uncomfortable... TV's were outdated ( who doesn't own a flat screen in 2011?"
"Loved the fresh flowers upon entering home. Spacious family and living rooms. Perfectly stocked kitchen. Very comfortable beds. Casita was a huge plus. Awesome backyard! Great pool. Would definitely rent again. Jacuzzi never heated up. No instructions were found in the home book. Updating home book would be great. Otherwise all was wonderful. Did everything on line. Great instructions via email. No issues what~so~ever!!!"
Vacation Palm Springs Home: Sunstruck - Palm Springs Villa
"Our family loved the privacy that the trees and fences offered, and loved the natural light features of the home as well. Our intentions were to be "tourist" during our stay, but the house was soooo relaxing we only went on the Tram. Perfect getaway! Cesar and Sergio were great in assisting with reservations and our arrival."
Vacation Palm Springs Home: Casa de Agua
"The house was perfect for our family of 5. We loved the layout and the mid century furnishings. We loved that we could bring along the family dog. The area is a bit prone to wind, and we had some strong wind one day, but I don't think any part of Palm Springs was spared during this storm. Spacious backyard. The pool is small, but for our younger children it was fine. Teens might have an issue with it. The TV set up was a bit complex, but with a bit of rereading of the instructions we were able to figure it out."
"Overall, great house! Clean, updated and a great setup for our guys golf trip (eight guys -- everyone had their own bed!). Good kitchen (10 burner stove!) The 'west wing' tended to be a little warm. More ceiling fans would help. Property managers are always pleasant and helpful. One problem we have had on two occasions is arriving at a house with an alarm that has been turned on, but, no mention of the alarm (or the code/instructions to turn it off) in the emailed information about the house. The property managers were really helpful when we called, but, it would be much easier to either leave the alarm off or give us the code ahead of time. Reservation team were also efficient and communicative -- everything done as expected. We'd recommend. Never had a problem that wasn't attended to quickly and pleasantly."